Lord,I just need to move across town! This is the Ghettoist, Unprofessional, Triefling,…read moreRudest.bunch of individual! First, you stand in line 25 minutes to pick up ur Uhaul,then ur told u were quoted a whole different price. Fine, I requested a dolly! I'm told there maybe 1 on the truck! May.not! They steal them all the time. We keep none in store so u may or may not have 1 and shrugs his shoulders!!! Secondly, to return truck the uhaul site is showing a repeated error! So I call in and speak to a great CSR told her my.issues also that i.took.pics of dropping the keys n where we left the truck parked. Thirdly, now u know u took my 100.00 deposite! Don't u.think.someone should have called me by now to pick up my remaing funds

I had a great experience at U-Haul Moving & Storage on The Hill. Both the owner and the employee…read morethat I worked with were helpful, kind and professional. Pick up and drop off were quick but they didn't rush me through any important information. If I need another U-Haul vehicle I will definitely work with them again.

Great experience for a first-time storage space renter! Staff are friendly and the place is very…read moreclean and easy to access. Prices went up on me twice in a 6 month period and became a little expensive for me to be able to keep my unit. Move out was very easy though and again, staff was friendly and helpful, and I even received a credit for cleaning out my unit early. Would definitely use them again the need arises

The manager, Nicole, was very sweet, understanding and knowledgeable with me, with no real reason…read moreto be. I wasnt the most sunshiny person with her my second experience with dealing with her, but that was on me. I was stressed and going through stuff, but I did call her back on third experience and finished booking my reservation. she is very, very sweet and very helpful am looking forward to the next few months having to deal with her if need to, since I only expect to have to use storage for 3 to 6 months.

I actually like this storage facility. After 3 months, they give me a notice of OVER 100% INCREASE…read morein the monthly rent. An additional $150 per month. I cannot believe these tactics are legal. It's always the same explanation - realign with market conditions. Girl, the market conditions did not change by over 100% in 3 months. Sit down.

Customer service lacks when you already have a unit, sweet and friendly prior. When there is an…read moreissue then nothing gets done nobody is helpful. Doors to office always have a sign be back later not 10 mins but says 2+ hours later. Nobody answers the phones, emails, no call backs. Just got this place and already want to leave. How can this business make their own hours when they want to leave just because? They are trying to charge me double my amount as well. I'm not paying for it! Renter beware!

Excellent service from a local, more reasonably priced business…read more Talk directly to the local office without going through an out-of-town screening process. Highly recommend this moving business.

Simple Moves always does a great job. Great service great price. They keep in touch throughout…read moretheir service.

Wendy was so accommodating when I was in a panic and needed storage space NOW!! Agree with some…read moreother reviews that the time to get set up is less than other facilities. Being able to drive in and having a variety of carts to use is a huge benefit. It was always clean and always felt very safe there. Unique code opens the door for entry and exit. Great rates and available coupons as well. Would use again if I needed storage.

I love this place. I had a horrendous experience with Public Storage and was a little concerned…read moreabout trying out a different facility since Public Storage is so big. Great place and their manager works with you to get you into the right unit. At the time of my rental, they had a half off special for the first few months. Specials vary. I like the convenience of coming in out of the elements to unload. They have a truck you can borrow to load into the facility but your insurance must allow you to drive it. (Mine didn't.) They have equipment to unload your stuff that you can use and there has always been some available. There is even music piped in. I brought both my kids to see this place because I am so pleased after my previous experience. The only thing missing is light within the units. I haven't figured that part out yet. Can be hard when you need to go in and find things.

Absolutely the best experience ever! My rep was a total gem. She answered all my questions, took…read morecare of everything for me. We even compared tattoos, lol. Coolest person ever! If I could give more stars I would!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

To start you get lied every time you talk to them first i was told second month free that was a lie…read morethen I gave up and gave them a hundred the had no change if can believe a business didn't have 35 dollars cha ge the I was told that there was a rate increase. Apparently that was a lie. I was 4 hours late I got a 10 late fee. Im now filing a complaint with the attorney general and the BBB go rent from a good storage company leave jokes alone

A1 is such a delight to work with. The facility is clean and I feel my unit is very secure…read more Customer service is top notch, Cathy is always a pleasure to work with and really goes the extra mile.

Great place to get your stuff stolen. Twice now in the same year, I've had my unit broken into and…read moreransacked, resulting in the theft of my guitars. The first time was on account of the latch in the door not having been closed all the way, but the second occurred in spite of everything having been properly secured and bolted down. I have no idea how this is happening or who's doing it, but the security in this place is practically nonexistent: Not only are there no cameras to guard the units themselves (only a few around the perimeter and inside the main thru-way), but I've entered the building at times to find the automatic door standing wide open, allowing anyone to walk in. I should've moved my stuff out of here eons ago, but rest assured that I'll be clearing out now. Avoid.

Drive in for loading and unloading- how cool! (And yes it was a bit cool in there.)…read moreGreat idea, good service.

I have been renting at a storage inn Lansdown since September 2022. The facility is well…read morekept.Always clean and the prices have everywhere else beat. I know this because I have thoroughly shopped around. Above all this customer service has been top-tier.John the storage manager has given myself and my family Gold standard customer service. I would never go to another storage unit because of him. It is also a very safe and secure unit.

Great facility with easy access. Clean and well organized. The property manager Matt was easy to…read moreget ahold of and great to work with.