The assistant manager/Sherry doesn't have good customer service and she doesn't know how to speak…read moreto customers in a good manner and I experienced that tonight around 11:00 pm when I put my gate code in and entered the property went to my unit and found that I had been over locked sometime earlier today 4/4/2026 and I paid my bill in full online on 4/3/2025 my space shouldn't have been overlooked. So I went to the office and rang the door bell no one answered so I rang the bell on the apartment that is attached to the office also no answer then I called and left a message, so then I went to the apartment located at the back of property and I knocked very lightly Assistant manager came to door I ask if she could tell me why I'm overlooked she was very rude when she told me I didn't pay my bill, I then told her that is wrong I paid Friday asked her if she could call the Manager she then told me I would have to take that up with Christina and that she wasn't fucking calling anybody for me, then her dog came running after me like it was going to bite me and I told the dog to get away from my then Sherry told me fuck off mother fucker and to get the fuck away from her door and that she wasn't helping me with shit, so I walked back to my space and got in my car entered my code and left the property sent another text message and an email to the property in Broadway Blvd, Garland Tx.

Christine is really nice and very polite; there's plenty of reminders to keep up with your storage…read more It keeps customers from getting blindsided with late fees or auctions. There's no mysterious fees during the move in and the lock is complimentary. Also access is 24 hours a day with no surprises like codes changing out of nowhere. The cost is a good value because it's rules are pretty basic...just follow them and everything will go smoothly. Not trying to slam the others but it's nothing like "snatch & grab" places like Public Storage or Extra Space Storage with extremely high turnover rates for auctions. Try it...drop my name if you go...

After dealing with another storage company with a brand new climate control building and getting…read moreabsolutely NO service once they got our credit card. we couldn't even access the building! we decided to check out Advantage. Cant say enough how refreshing it was to see someone face to face, to know someone is always there during office hours. Thomas, the manager at this facility immediately gave us peace of mind. we could tell he cares about good customer service. we even decided that paying double what the other facility charges was worth it to have him in our corner. He's amazing.

We had a unit here for about 7 years they are affordable and they have regular and ac units here…read more The people who work there are very friendly and helpful would most definitely recommend you to try them out if you live in the Rowlett area!

Great customer service and clean facilities. Staff is knowledgeable and will to help. We have been…read morea customer of theirs for 5 years now and not a single issue

Clean and easy access. Helpful staff. Extra service like cleaning and maintenance. Price is a…read morelittle bit higher but not much.

The RV park has just opened in Aug 2022 and very close to my RV storage so I went in and check on…read morethe storage price and it was competitive compared to other in the area but because they includes amminities such as free icebag, RV wash/dump/air for tires stall that my current storage did not have them so I decided to move in. Jen was very attentive and friendly. She answered all my questions and very professionally. The RV place is clean and organized. I would recommend this place for your RV storage need!!

From the owner: Carefree Covered RV Storage specializes in covered and enclosed RV storage in Wylie, Texas,…read moreproviding secure storage solutions for motorhomes, travel trailers, boats, and trailers. Our facility offers both covered RV parking and fully enclosed RV storage units, allowing customers to choose the level of protection that best fits their vehicle. Facility features include: • Covered RV storage with electrical outlets • Fully enclosed RV and boat storage units with lighting and electrical outlets • Extra-wide drive aisles for large motorhomes • Secure gated keypad entry • Security camera monitoring • Free RV wash station • RV dump station and water station • Air and vacuum station • Free tenant ice • On-site manager • Tenant dog park • Free property-wide Wi-Fi We proudly serve RV owners in Wylie, Allen, Murphy, Sachse, Parker, and surrounding Collin County communities.

Terrible management. Run, run away and don't look back. Nearly every single unit at this facility…read morewas broken into in April of 2024 with the doors literally torn off or pried fully open and it took them a week to let anyone know. More than $2000 worth of property was stolen from our unit and it literally took management a full 7 days to inform us. When we asked why they hadn't told us about this the day it happened the manager literally yelled at us that she had hundreds of phone calls to make and what did we expect her to do? No exaggeration, yelled. No empathy or understanding that we were upset for good reason. We rented a U-Haul van and moved everything that was left out that very day. Most unprofessional experience imaginable. Check out the facility by Home Depot, so much better in every way.

Jennifer at Advantage Storage is amazing. Best customer service ever. We use it for our business. I…read morehighly recommend!

Jack up the rent almost 50% after a few months. Have tons of empty units and instead of keeping a…read morepaying customer I'm going to have to move to somewhere more affordable. Tried to chat with an online associate and she just ended the chat mid conversation. Guess that's why they have a lot of empty space. I'm no genius but even I know getting rent is better than having it vacant.

The facility is very nice and easy to access. The staff is wonderful. Daniel worked with me and…read moremy daughter in-law bc we both rented a unit and he kindly put us in ones across from each other. We both really like the unit, the prices are the best by far so we both feel like this was an upgrade in storage units. We both highly recommend Public Storage in Rowlett.

I recently rented a unit as I was moving in my movers were sure what size they needed…read more The gentleman at the front desk said no problem here's another unit that's larger if you don't need 2 don't worry since it's the same day we will transfer the amount paid to the larger unit. Turned out we didn't need the second one as soon I left I called the guy back telling him we only needed one he had completely forgot the conversation we had. I understand they don't issue refunds but to charge me for an entire month for a unit I did use is poor business.

Wow! I am so impressed with the property manager at this place. Charlotte is very friendly and…read moreprovided great customer service. Her husband Justin maintains the property and it looks great. I wasn't sure what size unit I needed because we are just getting ready to sell our house. Charlotte gave me a varitey of sizes that I could look at based on my needs now and what I may need when the house sells. Justin took me out on the property and showed me each one. They made it so easy to lease. I highly reccomend them. They live on the property and everything is well taken care of. If you want awesome friendly people to work with and great prices then this is your place.

I have a parking space and first of all they promised me one rate, and doubled it ,not even 60 days…read morelater. But the problem was. I own a business and this one day, we happened to have to work late to complete the job. I called corporate and explained the situation. Instead of helping me, they did worse than the opposite , and put in the system to block me from getting an emergency code for One day! So instead of helping me, they doubled down and made it more difficult for me, more difficult than if I would have never called them in the first place!! They said I could call in the morning and take it up with the locals at my storage.. um they are the nicest people and YOU are the ones not helping me NOW!! Don't give them the burden in the morning!!! So hey my guys are out 15 plus hours making money to pay for this storage and their reward is to not be able to access their cars to go home to their families. I understand and this is not an everyday occurrence. But they could help this one time and they chose not to!

Love this place. So very helpful, considerate and answered all my questions. This is the second…read moretime I have used them and probably always will.