The assistant manager/Sherry doesn't have good customer service and she doesn't know how to speak…read moreto customers in a good manner and I experienced that tonight around 11:00 pm when I put my gate code in and entered the property went to my unit and found that I had been over locked sometime earlier today 4/4/2026 and I paid my bill in full online on 4/3/2025 my space shouldn't have been overlooked. So I went to the office and rang the door bell no one answered so I rang the bell on the apartment that is attached to the office also no answer then I called and left a message, so then I went to the apartment located at the back of property and I knocked very lightly Assistant manager came to door I ask if she could tell me why I'm overlooked she was very rude when she told me I didn't pay my bill, I then told her that is wrong I paid Friday asked her if she could call the Manager she then told me I would have to take that up with Christina and that she wasn't fucking calling anybody for me, then her dog came running after me like it was going to bite me and I told the dog to get away from my then Sherry told me fuck off mother fucker and to get the fuck away from her door and that she wasn't helping me with shit, so I walked back to my space and got in my car entered my code and left the property sent another text message and an email to the property in Broadway Blvd, Garland Tx.

Christine is really nice and very polite; there's plenty of reminders to keep up with your storage…read more It keeps customers from getting blindsided with late fees or auctions. There's no mysterious fees during the move in and the lock is complimentary. Also access is 24 hours a day with no surprises like codes changing out of nowhere. The cost is a good value because it's rules are pretty basic...just follow them and everything will go smoothly. Not trying to slam the others but it's nothing like "snatch & grab" places like Public Storage or Extra Space Storage with extremely high turnover rates for auctions. Try it...drop my name if you go...

I have e had the storage for almost 1year is affordable and good for the price. The staff is nice…read moreand I never have any problems!

stay away!!!! gate is wide open and no telling when they will close it so there is no security and…read moreyour vehicle is at risk for theft. 5:45 am today the gate got stuck from opening. it opened maybe 6ft wide. i called the emergency line and they said repairguy will be there in 15-20 min. almost an hr later he rolls in. then 20 min later to open it. i called later during the day to confirm the gate is fixed and i was told it was fixed. i was told a dump truck hit the gate. that was a bold lie, that gate wasnt damaged at all. it was still on the tracks, not bent or falling over. the real reason the gate wasnt working is because the chain that is on the gate that gets turned from the machine was bone dry, no lubrication on it at all. when that chain isnt lubed it will bind and strain the machine causing it to not work. how do i know this, i ran a storage facility for 20 years and i had the same mechanism on my gate. anyway, i show up at 8pm to find the gate wide open. i called the emergency # and no answer. i get a call back and a man claiming to be the owner telling me about this dump truck at 4am hitting the gate. he told me that if im not patient for them to fix the gate that i am being evicted tonight and he is disabling my code and towing my vehicle out. that is against the law. in order to evict they have to serve the proper paperwork by state law and give "x" amount of time to leave since ive already paid for nov 2025. now at 8pm i was talking to a customer that was exiting and he told me that at 4am he was there and the gate was stuck and he was calling them because he is now late for work because he cannot access his truck. funny how he didnt mention a dump truck there at 4am hitting the gate, hmm, thats because no truck was there at 4am hitting the gate. they just lack maintenance on their gate and dont care about their customers. this is how they treat customers. they leave customers with no security when you are paying for that gated security. so i strongly urge you to rent elsewhere as you will not have any security here as this gate is wide open as i am typing this review.

Ruth helped me get my storage set up and was amazing! Super friendly and helpful. Helped me find a…read morecart. Great customer service!!!

Very easy to work with, and always willing to help. The units are well cared for. I never had any…read morereason to worry. I was always confident my unit & its contents were safe.

The gates never work and they will never fix them. Broken for two years . And if it's raining or…read morecold they 100% don't work.

DeeDee is amazing! Clean and convenient location. Highly recommend this place for personal or…read morebusiness use!

I have used BTA for several years for RV storage and could not be happier. 24 hour gated access…read moreand friendly terms. Highly recommend.

staff was super friendly and very informative with total ease in reserving and servicing this new…read morecustomer. it's nice to hear friendly voice s over the phone

I've used storage units on & off for over a decade in the Dallas & Rockwall Counties for my…read morebusiness. Advantage Storage at 7301 Lakeview Parkway is by far the best facility that I've found. I trust them completely with my business materials for so many reasons! I've gotten to know the great, honest, hard working people that run this facility #1. They go above & beyond to take care of everything there from security to cleanliness. I now have 3 units there & will stay there! Thomas, Kaylie & everyone there will take good care of you!

After dealing with another storage company with a brand new climate control building and getting…read moreabsolutely NO service once they got our credit card. we couldn't even access the building! we decided to check out Advantage. Cant say enough how refreshing it was to see someone face to face, to know someone is always there during office hours. Thomas, the manager at this facility immediately gave us peace of mind. we could tell he cares about good customer service. we even decided that paying double what the other facility charges was worth it to have him in our corner. He's amazing.

Ive been with Industrial storage over 20 years. The customer service is phenomenal! Anytime I…read morehave needed special accommodations they have been willing to work with me. I Love Emily

I have to say first to Crystal, I was there one week after you, and the doors are clearly marked…read more The big huge wooden one that goes right into the office cannot be missed. The second door to the left - it's marked with a sign that says PRIVATE. Rather obvious to me. Additionally, when you go in the office door, the office staff is right there, at the desk, welcoming you. There is no need for her to stand as it is obvious that you should state your need and sit down. Anyway, the units are clean, easy to use, safe area. We had a large unit and a vehicle stored in the RV parking. No problems whatsoever. Marg was amazingly knowledgeable, cordial, professional, and helpful. I highly recommend this location to anyone needing self-storage in the area.

Love that it's right off of Highway 30 so it's easy access for trailers, RV's and Boats. The front…read moreparking spaces close by the front have extra gravel which is good for heavyweight loads. The employees are respectful and down to earth. I really appreciate that this place is a rent by the month basis, priced are more then fair and you only have to give a ten day notice before leaving.