Public Storage

Used to be Assured Storage now its Public. Hallways on 1st floor can be dim especially if unit…read moredoes not have lights in them. The front office help is punctual. Lorri(sp) is very kind and did a nice job helping me out. Always plenty of carts as long as renters bring them back to 1st floor.

No carts, sold out to public storage and did not honor prior financial agreements. App is slow and…read moredifficult to use.

Advantage Storage

4.6

(13 reviews)

Mike showed me some units and discussed pricing. Clean facility, listened to my needs, and super…read moreeasy to work with. Great customer service. Thank you!

This storage company is the best. Very friendly and nice…read morepeople. The cost is very fair.

RecNation RV & Boat Storage

2.2

(6 reviews)

Great customer service and clean facilities. Staff is knowledgeable and will to help. We have been…read morea customer of theirs for 5 years now and not a single issue

Clean and easy access. Helpful staff. Extra service like cleaning and maintenance. Price is a…read morelittle bit higher but not much.

U-Stor - Broadway

4.0

(4 reviews)

The assistant manager/Sherry doesn't have good customer service and she doesn't know how to speak…read moreto customers in a good manner and I experienced that tonight around 11:00 pm when I put my gate code in and entered the property went to my unit and found that I had been over locked sometime earlier today 4/4/2026 and I paid my bill in full online on 4/3/2025 my space shouldn't have been overlooked. So I went to the office and rang the door bell no one answered so I rang the bell on the apartment that is attached to the office also no answer then I called and left a message, so then I went to the apartment located at the back of property and I knocked very lightly Assistant manager came to door I ask if she could tell me why I'm overlooked she was very rude when she told me I didn't pay my bill, I then told her that is wrong I paid Friday asked her if she could call the Manager she then told me I would have to take that up with Christina and that she wasn't fucking calling anybody for me, then her dog came running after me like it was going to bite me and I told the dog to get away from my then Sherry told me fuck off mother fucker and to get the fuck away from her door and that she wasn't helping me with shit, so I walked back to my space and got in my car entered my code and left the property sent another text message and an email to the property in Broadway Blvd, Garland Tx.

Christine is really nice and very polite; there's plenty of reminders to keep up with your storage…read more It keeps customers from getting blindsided with late fees or auctions. There's no mysterious fees during the move in and the lock is complimentary. Also access is 24 hours a day with no surprises like codes changing out of nowhere. The cost is a good value because it's rules are pretty basic...just follow them and everything will go smoothly. Not trying to slam the others but it's nothing like "snatch & grab" places like Public Storage or Extra Space Storage with extremely high turnover rates for auctions. Try it...drop my name if you go...

Public Storage

3.9

(16 reviews)

Between the price increase and the fact that no one ever seems to working on site and no one ever…read moreanswers the phone, this place has been absolutely terrible. They claim to be open yet when you drive up there no one is on site and no one is answering their phones and it's impossible to reach customer service of any kind. They currently have my keys to my unit and I need to get into my unit today and no one is here to let me in to give me my keys or to even answer a phone. I am here at 11:45am on a Saturday. There have been a significant number of times where I've needed someone in the office and I've driven up here just to be in the same situation with no assistance whatsoever.

Not happy at all in the crazy increase in rent. I rent a 10 x 15 unit. When I first rented, it…read morewas $188/month. Three months later the price increased to $270/month. Now I'm paying $316/month. I've never been late or caused issues. That's a 76% increase in two years. What makes me the most upset? A similar unit is renting for $86/month right now.

CubeSmart Self Storage

1.0

Billing issue that is a mistake on their part…read more Repeated attempts to resolve locally and with the corporate office have been ignored by them. I have been forced to file a complaint with the better business bureau

From the owner: CubeSmart Self Storage of Sachse, TX offers affordable self storage with premium amenities. Our…read more7970 Woodbridge Pkwy location has many convenient storage units. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage

Public Storage

3.8

(12 reviews)

My experience with Public Storage has been deeply disappointing, financially draining, and…read moreemotionally exhausting. I originally rented my storage unit when the facility was owned by CubeSmart: a company that maintained fair rental prices and operated with transparency. Within six months, Public Storage acquired the location, and everything changed for the worse. From the moment Public Storage took over, the rent increases became relentless. What began as a $140 monthly payment has ballooned over the years to a threatened $520 per month if I do not vacate by June 1st, 2026. These increases have occurred roughly every six months to a year, without meaningful justification or consideration for long-term customers. It is hard to interpret this pattern as anything other than predatory pricing designed to push tenants out once they are financially strained or emotionally invested. My situation is not just financial, it is personal. I lost my father in 2020, and I moved his entire household of belongings into this unit during one of the hardest periods of my life. The emotional weight of sorting through a lifetime of memories made it difficult to move quickly, and Public Storage's aggressive rent hikes exploited that vulnerability. Instead of rewarding loyal, long-term customers, they appear to target them. In an attempt to find relief, I even explored employment with Public Storage, hoping that being an employee might offer some stability or discount. What I discovered instead was a work environment that demanded unreasonable workloads from staff, particularly those facing financial hardship or limited employment options. The job expectations were excessive, and the culture felt exploitative. I left before completing training because the environment itself reflected the same predatory mindset I experienced as a customer. During that interview process, I also learned something unsettling: more than 20 years ago, when I first rented from Public Storage in my early twenties, my lock was cut and all my childhood belongings were stolen. Nothing was recovered. That experience stayed with me, and I never intended to rent from Public Storage again. Unfortunately, their acquisition of CubeSmart forced me back into their system without my consent. Public Storage operates like the "big-box store" of the storage industry sweeping in, rebranding facilities in their signature orange, and then implementing steep, recurring rent increases with little regard for the people depending on them. Their business model seems built on taking advantage of customers during vulnerable life transitions: deaths in the family, moves, divorces, financial hardship, or other major disruptions that lead people to seek storage in the first place. After years of loyalty, thousands of dollars spent, and countless attempts to discuss my situation with staff, including the general manager, the response has consistently been dismissive. The message is essentially: "This is how we operate. Take it or leave it." I am tired of being taken advantage of. I will never recommend Public Storage to anyone, and I will continue to caution others about their misleading, predatory practices. Storage companies should support customers, not exploit them -- especially when those customers are already navigating some of the most difficult moments of their lives. UPDATE: (as of 12pm on 5/28/26) However, I am now after this review in current negotiations with my Property Manager who seems to want to treat me like a human being and not just an income stream. If this goes well, I'll be moving out in about a month as opposed to feeling like I need to organize a small group of movers to get me out by the end of the month. I do appreciate those employees who work for Public Storage having more understanding and grace than their corporate partners.

I have been renting for 6 months at this Wylie, TX location and my storage rent went from $57…read moredollars a month to $129 dollars a month, this increase is more then double the original amount and absolutely ridiculous. The rate did not go up twenty dollars but it more then doubled, and this in an economy where everyone is strapped for cash from groceries to gas sky rocketing.

Penske Truck Rental

(4 reviews)

I normally don't do reviews, but Chris deserves it. We had a little hiccup with a truck pickup…read morelocation but Chris really handled it professionally and really took care of me, greatly reducing my cost and throwing in a few free rentals. I highly recommend going here, with Chris helping you out, you will be in good hands! Five stars from me!

Best rental experience ever. Chris is outstanding. I got multiple trucks from him for a move to…read moreAustin. He always had everything ready to go and went out of his way to make sure things were perfect. Thanks Chris!

The Junkluggers of Greater Dallas

4.9

(41 reviews)

I was able to book quickly. They arrived on time and were careful and efficient. Will use them…read moreagain when needed

Megan and her team moved me across town. They were prompt in arriving and were careful with my…read morethings. It was bigger than they originally thought but still took care of it in a timely manner. i know they liked that last load which was all the junk they could just throw in there and recycle and dispose of, and even at that they were courteous and professional. I highly recommend Junkluggers when moving or disposing of anything.

Propane Filling Station

4.6

(36 reviews)

Fast and efficient. No frills, no fuss. Pull up, get your propane tanks next in line, wait your…read moreturn and boom! They are full. He even has a remote credit card charging device to take payments right on the filling site. Load up your full tanks and you are on your way. Seemed a lot less expensive than the tank swap at retail stores. I'm. Be back again and again.

I've been coming here for years, it's a better price then Kroger or any other tank exchange, you…read morecan top off a partially filled tank and the staff if friendly and helpful. Forget where you've been going and try this place, you won't regret it!!!

Collins Propane

4.1

(17 reviews)

I took 2 30 gal tanks in half full and wanted to be topped off. They put 9.9 gal of propane in but…read morecharged me for 2 X 30 gal tanks.($60). Even at $3.00 a gal that is only $30. I asked the attendant how much is would cost me if I brought in a 30 gal tank and they only put 1 gal in and she said $30 because they charge based on the size of the tank. They are a complete rip off. No way would I recommend this place to anyone.

Very reliable and friendly service, conveniently located. I had my two propane tanks, checked and…read moretopped off.

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Jerome M.

4 years ago

In searching for storage facilities, and checking out three prior to Public Storage in Sachse Texas, I found all but the Sachse facility to be uncourteous, impatient and some of the units not clean. laurie, the manager as well as her assistances were welcoming, patient and answered not only all my questions but aided me in the process of signing up with exactly the unit I needed. The explanation of insurance and the timely matter in which I got further information via text took the concern out of getting a storage facility that would meet my needs. The staff at Public Storage of Sachse Texas proved to friendly, efficient and accommodating. I recommend them and this facility with the highest compliment. you can't go wrong here. clean, safe and convenient, even in foul weather. read more

Public Storage - selfstorage - Updated July 2026

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Alamo Self Storage - Carrollton

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EZ Equipment Rental

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(11 reviews)

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Andrews Hauling

Andrews Hauling was on time and very helpful. professional and friendly. I will definitely use…read moreagain if I have any needs for moving or delivery using a big truck.

These guys were phenomenal and highly professional. They arrived 20-30 minutes ahead of our…read morescheduled start time and were a pleasure to work with throughout the process. I highly recommend their services.

IEDS Delivery Company

3.0

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I E D S is still very much open for business - They simply moved around the corner to 1321 Regal…read moreRow, 75247 - Toll Free 1.866 254 4337 or 214.630.4337 give them a call they are Dallas's greatest moving company.

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Uncommonwealth Movers

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