I have had a storage unit here since I moved 12/2020. I have one of the climate-controlled units. I…read morehave found it to be clean and at a good temp every time I go there. They have carts to use to move items back and forth to your car. Owners very friendly and helpful whenever I have needed anything. Really appreciate a good place to store my stuff.

We're a non-profit, and we rented here for a couple years while our offices were in transition…read more They went through their own transition while we had a unit with them, and it was near seamless. We had a minor issue with their credit card processing, and they fixed it quickly. Their staff are easy to work with as well.

I thought I updated this, well, now I am. I later moved in late 2018 to my own place, because of…read morefalling behind with previous moves, they were two hours behind by the time they got to me. I was so pleased with the move, and very pleased they took the time out to call with arrival updates. With care, they quickly got everything into the truck and we were on our way. I have three kids (cats) and they helped me with their carriers and brought them, again, with care, into the house. Because they were so late, the manager called and offered a discount, no way! I asked that the discount be given to the fellas, as an added tip on top on what I gave. Good folks, here!

Another fine job by Apple Moving. They moved me from Irving to Dallas…read more I've been using their service since 2007. If I'm not recommending them to friends & acquaintances I'm using them for my own move. They offer a fair price for very efficient work. They take a lot of stress out of moving. Do your mental health a favor & seek their help next time you have to relocate.

Great space and secure unit to place belongings in. Bill at the front is extremely helpful and…read moreable to provide you with the unit you need. Recommend that you rent here.

Zero stars. I am thrilled to never return. I have a laundry list of complaints to be submitted to…read morecorporate but for those of you trying to rent here, relevant information- - the remote access works about 10% of the time. I have been unable to enter the gate or the doors MOST of the time using remote. I have been stuck inside the gate a few times as well. - I haven't seen a moving cart in years - I went to my unit to find a bad smell and moved things around and found TWO DEAD MICE. my stuff had poop on it and had been chewed. I called the to office to tell them and the response was "ya... that happens a lot here". No offer to do anything about it.

This company has moved in, bought existing storage company facilities, refused to honour previous…read morecontracts, allows no long term contracts only month-to-month, and increases fees dramatically each month. I will be out immediately and find someplace other than Extra Space Storage to use. Very, very poor form.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 3335 W Northwest Hwy is no exception. Our Dallas storage facility offers a large selection of unit sizes with convenient options like climate control, drive-up access, and vehicle storage. Located near Webb Chapel Rd and Walnut Hill Ln, we're trusted by neighbors in Northwest Dallas, Bluffview, Preston Hollow, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

KEEP AWAY UNLESS YOU WANT YOUR THINGS STOLEN THIS LOCATION SHOULD BE SHUT DOWN!…read moreI initially gave this storage company a 5-star review , but my recent experience has been extremely disappointing and I have to give this place no stars never ever have I had to do this for a business especially in my own community. Upon retrieving my belongings after a few months, I discovered that some of my most valuable items had been stolen. The lack of security measures and the company's inability to address this issue has left me thoroughly dissatisfied. I cannot recommend their services given the significant breach of trust and the loss I experienced. DO NOT USE EMPLOYEES AT THIS LOCATION CANT BE TRUSTED IM NOT THE FIRST OR LAST THIS HAPPENED TO! Beyond unprofessional employees and management who all seem to cover each other and do this often might be a Family business they celebrate with cook outs of the storages ridiculous that I ever trusted this place and not have take a huge loss with no resolution or compensation from istorage!

DO NOT rent storage units from here! They have mice & rats & will tell you ITS YOUR RESPONSIBILITY…read moreto upkeep your unit & pest control... They will not comfort you AT ALL... no refund, no discounted month-- rent @ your own risk! Never had a problem until they brought out Simply Storage in early September! DO NOT RENT FROM HERE! ***DEAD MICE in units & they want u 2 "upkeep" their property if unit is 2 your liking.