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    Public Storage

    4.0 (24 reviews)
    Open 6:00 am - 9:00 pm

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    22 hours ago

    Great customer service , great leasing options and the staff is friendly and helpful.

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    9 months ago

    Xzavier was a great help and very helpful! Communication was clear and timely, everything was managed professionally.

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    11 months ago

    the insurance is mandatory, and its misleading. it also doesn't help that you dont ever talk to a human. # capslock

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    4 years ago

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    2 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    6 years ago

    Public Storage was very accommodating when we decided to clear out our space. Renee was very helpful and made the process pain free.

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    6 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    5 years ago

    Very very very sweet lady (Wendy) . I really appreciate her for helping me get a storage! Definitely deserves a raise!

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    8 years ago

    Renee and her helper were awesome and so friendly. Very helpful and explained everything thoroughly.

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    7 years ago

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    6 years ago

    If you need a storage space please come see Renee at public storage! She is awesome and I highly recommend her!

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    7 years ago

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    10 years ago

    Great customer service and best rates in town... Book online for even faster service and the best deals.. Bring your disc lock and save $$

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    9 years ago

    Both the girls who run the office are excellent. Always friendly and helpful. The site is clean and well maintained.

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    12 years ago

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    11 years ago

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    12 years ago

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    10 years ago

    This facility is clean and secure. Staff is wonderful. Kudos to Nancy and Brad who were helpful and friendly.

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    Ask the Community - Public Storage

    Review Highlights - Public Storage

    I was stressed and harried from a 650 mile move, and Wendy was so patient and kind with answering all my questions and walking me through the steps of setting up my storage unit.

    Mentioned in 2 reviews

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    All Storage

    All Storage

    (8 reviews)

    Alren at All Storage is amazing at customer service!! He fixed all the mistakes made when I first…read morecalled and was somehow routed to their national number. Apparently, the national number gets kickbacks when they circumvent the phone calls to them, and they charge significantly more than Alren at the Plano office charges. Like a LOT more. So, if you call their local number, make sure to ask the full name of the representative and where he/she/they are at the moment. Or just ask for Alren. He will take good care of you. The place is SO clean and new and climate controlled. It's the nicest storage center I'd ever seen, and the local staff there is exceptionally nice and friendly.

    I am so glad we found this place. Clean, secure, well-lit, super friendly staff and with reasonable…read moreand affordable pricing that is--most important to us--up front and honest. We felt really good about the security and cleanliness of the units (all climate controlled) and the facility overall (the Plano location was only built a couple of years ago and it's super clean). Plus the ease of being able to drive up so close to the units. We worked with Wendy and she's been so kind and helpful and informative through the entire process. I did a lot of research and this place was definitely the right choice. We really appreciated that All Storage had a great intro special but that Wendy was also super up front about what the pricing would be after the special ended. Our close friends had a horrible experience with one of the bigger chain storage places hiking their rent up by insane amounts after the initial first month offer, and that's why we wanted to find a more locally run place. Wendy walked us through everything and went over what we could realistically expect in terms of pricing and it was all very reasonable. She went above and beyond in ways she didn't have to and we really apprecaited it. It ended up being harder than I thought it would be to find a clean, secure, affordable and trustworthy storage place, and so I wanted to make sure to write a review for All Storage in case it can help out someone else who's in the same boat. In short, highly recommend!

    Public Storage

    Public Storage

    (20 reviews)

    When I got my unit in 2014, 10 years ago, I was told to pick out a lock and leave one key with the…read moreproperty manager. Fast forward to June 2024 I am told they don't have keys and I'd need a locksmith. I decide to try to remove the lock myself first, and buy bolt cutters. I arrive at my unit to find my padlock isn't there and the lock looks different. I call and I am told they haven't changed the locks, and again I'll need to call a locksmith. $250 later a locksmith tells me he was just out the week prior and was told a similar story by that customer.. he drills through the lock, opens my unit, and there's the old lock with my padlock on it in my unit!! They DID change the locks! Wow.. We empty my unit of everything but a TV and table. I had paid the month of June so I had time to remove it. I get a call from the property manager Tish, or Trish, and she says if I'd like, she can leave the dumpster unlocked for me to dispose of those items. Wow, awesome, okay. So we show up and it isn't unlocked. Okay, no biggie. I'll stick to the original plan. So we put the TV and table back in my unit. I call and I'm assured by some guy that I'm paid through June, so I have a week before July to figure it out. The next couple days go by and I'm hit with a $250 abandoned items charge. I log into my account and it shows I no longer have a storage unit. I call and leave a message and no one will call me back. I call customer service, explain all the above, Tish/Trish calls me back and says she's going to have the DM remove it, and it was a misunderstanding on their end. I'm so grateful, and think this is all behind me. Even accept that they threw away the table I planned on keeping. A week later $250 is deducted from my bank... I call and no one calls me back. A few days after that, a months charge hits my bank and all the sudden I have the same storage unit under my public storage account. I have called the property manager probably 15 times. I have called customer service, who by the way, told me they be pissed if this was them. They gave me the district manager's, Jesse, phone number. Who also won't call me back after 3 attempts. We are nearing Aug and I need my money back and this account closed. I need someone to call me back!! I can't go anywhere to speak to anyone in person. This experience has been terrible, and I'm out almost $500, really $740!! I have never been even a day late, and I've never complained. I expect someone to reach out to me.

    Great worksers and amazing place To take your stuff you…read morewill get great service There Everyone is nice there is one lady I know that work there her name Is tishba moore she is a good worker there She cares alot for poeple she loves to help

    U-Haul

    U-Haul

    (16 reviews)

    Disclaimer: I did my Uhaul reviews out of sequence and months later after the experience. It's a…read morehusband and wife team. "You never forget how people make you feel" Maya A. I secured my truck online. I came in dressed to move, even I thought I looked sketchy lol... I was greeted, accommodated and even guided away from options I thought I needed, he wasn't trying to up sell me, which was appreciated. Mindset: I had retired, sold my home and made a temp move for 30 days, then I was leaving the country. So my brain was puddy... I gave away and then had to move my living room furniture and dining room furniture (I know, I know - give it away and have to move it yourself - lol). I was worried about leaving my car parked so close to the trucks. The owner assured me it would be okay and it was. What really impressed me when I returned the truck it was late and dark, they were closed. The husband and wife aka the dynamic duo came out and helped me bring the truck in after hours (behind the locked gate), and even helped get the moving blankets out the truck, it was cold, very cold and did it all with such a pleasant attitude. Over the years I've moved to several cities and there is something different about the customer service at Uhaul, not that I ever had a bad experience, but now the customer service is memorable and personable. My review was way too long I know, but gratitude - I have so much gratitude for the help and service from those two.

    Rented a pickup truck from this location and have used many UHauls in Plano and Frisco (and other…read morecities) over the years. Hands down this was the best experience I'd had renting a truck from Uhaul. Scott (the new owner) was in the restaurant business prior to owning this Uhaul and what ever restaurant he worked/managed, I'm sure it was a well oiled machine. We arrived early at about 6:50am to get our truck. I really didn't know what time it was but one we stood at the door, we saw someone at the desk actually motion to us that he saw us, and he quickly moved to the front door to let us in. When o found out is was then 5 minutes early, I apologized for arriving early and he said it was no big thing as he was there for hours working on cleaning up and taking care of matters. Every aspect of the rental was flawless and the store was spotless During the afternoon, we sensed our day was going slow and called Scott to ask if we could keep the truck a few hours longer. He checked the schedule and since no one had it rented, said they closed at 7 and we could keep it until then if we needed it. Upon our return at 6pm, we were worn out due to a day of lawn work and returned the truck to the gate as requested. James Gay was the person who checked me in and was as friendly and nice as could be. We will do all of our Uhaul needs here from now on, even if we have to go out of our way. You should too! Glen Smith.

    Carefree Covered RV Storage - Secure gated entrance at Carefree Covered RV Storage serving the St. Paul and Wylie, Texas area.

    Carefree Covered RV Storage

    (1 review)

    The RV park has just opened in Aug 2022 and very close to my RV storage so I went in and check on…read morethe storage price and it was competitive compared to other in the area but because they includes amminities such as free icebag, RV wash/dump/air for tires stall that my current storage did not have them so I decided to move in. Jen was very attentive and friendly. She answered all my questions and very professionally. The RV place is clean and organized. I would recommend this place for your RV storage need!!

    From the owner: Carefree Covered RV Storage specializes in covered and enclosed RV storage in Wylie, Texas,…read moreproviding secure storage solutions for motorhomes, travel trailers, boats, and trailers. Our facility offers both covered RV parking and fully enclosed RV storage units, allowing customers to choose the level of protection that best fits their vehicle. Facility features include: • Covered RV storage with electrical outlets • Fully enclosed RV and boat storage units with lighting and electrical outlets • Extra-wide drive aisles for large motorhomes • Secure gated keypad entry • Security camera monitoring • Free RV wash station • RV dump station and water station • Air and vacuum station • Free tenant ice • On-site manager • Tenant dog park • Free property-wide Wi-Fi We proudly serve RV owners in Wylie, Allen, Murphy, Sachse, Parker, and surrounding Collin County communities.

    Public Storage - selfstorage - Updated September 2026

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