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Phoenix, AZ

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Public Storage - Phoenix

3.2 (41 reviews)
Open • 6:00 am - 9:00 pm

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Rat feces, urine, and debris
Julie J.

Now I have discovered Public Storage, who refuses to respond about the ongoing rat situation, is RAISING TGE RENT AGAIN. Despite numerous attempts, they refuse to contact me. I have reported to the BBB, next step is a lawyer, and maybe the local news.

Rat feces

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9 years ago

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Review Highlights - Public Storage - Phoenix

“Special thanks to Alex the property manager for working with us and being good to the companies word.”

Mentioned in 4 reviews

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All My Sons Moving & Storage

All My Sons Moving & Storage

(506 reviews)

First off, the workers get 5 stars, it's the company that I'm giving 2 stars to. My son used them…read morefor a local move and right off the bat, Jordan and Brandon got to work. They removed 1 TV from the wall and wrapped 2 others. They also wrapped a mattress and a sectional. Kudos to this team. Now, as a company they nickel and dime you for everything. You get a quote on the phone for one price but when it is all said and done, it's double. The largest piece of furniture was a 2-pc sectional. They only had to wrap 3 TV's and use their boxes. A pure rip-off if I can say the least because they aren't even legit TV boxes. At most they're left-over cutouts from other cardboard. Also, we had everything packed up and moved a lot ourselves. I say with any moving company, do your extensive homework and get that price quote in writing. We were all shocked when we heard the price. Again, this is in no way taking away from Brandon and Jordan because they were great.

They are scammers!! I got a quote and set up a time to get some furniture moved and put a $100…read moredeposit down. Never got the confirmation email with the prices quoted, a confirmation of date and time or any kind of email! I have been trying to call their numbers listed online, on Yelp, on Instagram. I get a recording that says they will be with me shortly! Then I am on an endless hold! I disputed the charge with my credit card. They will investigate. I just want to cancel because I don't rust them now!

Public Storage - Phoenix - selfstorage - Updated November 2026

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