The facility is clean and tidy. The managers, Britney and Jackie, are very friendly, helpful and…read moreaccommodating. We'd checked out the place initially and ended up moving in sooner than later.

From the owner: CubeSmart Self Storage of Orlando, FL offers affordable self storage with premium amenities. Our…read more14545 E Colonial Dr location has storage units with premium amenities. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage is one of the most trusted names in self storage. Reserve your storage space online or drop by today!

Easy and accessible ! Highly recommend and super clean. Everything is automatic and easy to use…read morejust down load app.

Yardco is a clean looking area to park tractor trailers and RV's located just east of Orlando on…read moreEast Colonial Drive pretty much in the Bithlo, Florida area. It is just east of where Chuluota Road and East Colonial Drive connect and is a good place to park your larger vehicles.

Zero star!! I don't recommend this storage facility. I was charged twice in the same month. Instead…read moreof paying $88, I ended up being charged $176. I showed them all the proof from my Cash App but they kept insisting they never received the second payment. A bank doesn't just make up transactions. We emailed them all the proofs and I personally called Cash App customer support, who confirmed that the payment was deducted by CubeSmart! We also felt misled. They initially told us the monthly rent would be around $50+, but after just 2-3 months, they increased it by more than $20!! Because of this experience, I'll never rent a storage unit here again!

I absolutely love this location. Moving from California has been scary for me so knowing my…read morepersonal belongings are going to be safe and not to mention for a price I can handle, I'm more than happy to be a new customer. Dijaniero helped me. I swear had it not been for her inviting "Hello, how are ya doing today?" I would have hung up from all the stress I've been under! She was great, thorough and just wholesome. And, boy, did we laugh! Nice to meet someone in customer service like that! Truly! Thanks CubeSmart!

Hola a todo si van a RENTAR UN STORAGE Vayan a Public Store y pregunten por STEPHANIE EN EL 3145 N…read more ALAFAYA TRAIL Ella me ayudo al 100% sin IMPORTAR QUE ERA SU HORA DE SALIDA Le dije si quieres vengo mañana y ella me dijo el cliente es mi prioridad Stephanie fue muy atenta y muy amable muy profesional sin importar que era su hora de salida me busco el mejor precio me atendio al 100% sali contenta y con la mejor oferta ..... Gracias Stephanie por ser al 100% Hello everyone, if you are going to RENT A STORAGE Go to Public Store and ask for STEPHANIE AT 3145 N. ALAFAYA TRAIL She helped me 100% no matter what her departure time was. I told her if you want I can come tomorrow and she told me the customer is my priority Stephanie was very attentive and very kind, very professional no matter what her departure time was she found me the best price she served me 100% I left happy and with the best offer Thank you Stephanie for being 100%

When I signed up with Public Storage less than two years ago, my rent was $54 a month for a 10x10…read moreunit. Less than a year later, the rent more than doubled. I contacted the property and was given a temporary reprieve from the hike. Three months later the price jumped again. Now we have been notified that our rental fee will be over $170. I contacted corporate using their chat function. If you take the time to read, you will see it went no where. These companies are in total control. They have the 'if you don't like it, go somewhere else' attitude. They are very nice and cordial when sucking you into the original agreement, but after that they own you. Below is a transcript of my chat with corporate: * Farrah C joined * 10:21 AMFCThank you for visiting Public Storage. This is Farrah. May I have your first and last name, please?Farrah C * 10:21 AMHi, Farrah, my name is Howard 'Red' HoffmanFCPerfect, thank you, Howard. How can I assist you?Farrah C * 10:22 AMI would like to understand the justification of the increases Public Storage made to my rent amount in the two short years we have had it?It is over THREE times what I signed up for. Way too expensive to keep.I understand you are concerned about rental rate increase issue. Thank you for bringing this matter to our attention. We work as one with Public Storage and I'm here to help. Let me see what I can do.FCMay I have the account number or phone number registered so I can pull up the account?Farrah C * 10:25 AM4XX-XXX-XXX8FCPerfect, thank you.Farrah C * 10:26 AMAccount Number 60029913FCThank you. By the way, before I continue, for security purposes, may I please have the last 4 digits of your ID used at the time of rental? (Driver's license, State Issued ID or Passport).Farrah C * 10:26 AMI have no ideaBe more specific.FCThank you for asking that question. Our system is asking for the ID used at the time of rental. You may check your Rental Agreement for the ID. In your online account through the app: Account tab Documents Rental Agreement. In the website: Storage Unit(s) tab Manage your Account Documents Rental Agreement. You will see the last 4 digits of your ID.Farrah C * 10:28 AMThere is no 'documents' tabI am on the websiteFCThis is your FL driver's license ID used at the time of rental.Farrah C * 10:31 AMI don't have that with meSent * 10:32 AMFCThank you.Farrah C * 10:32 AMHold on....Sent * 10:32 AMFCMay I have the unit number and the registered e-mail address, please?Farrah C * 10:32 AM3010?Sent * 10:33 AMFCThank you for verifying the account fully. I really appreciate that. I believe you are referring with the unit number: 4004, am I correct?Farrah C * 10:33 AMLicense. I keep a photo of it on my phoneI don't know, i've never been there. Let me go back to my account pageSent * 10:34 AMFCThank you. This is the active unit you have.Farrah C * 10:35 AMYes 4004 10x10Sent * 10:35 AMThank you.Thank you for your patience. I checked our records and it looks like on July 29, 2025, you were sent an email notification letting you know about your new rate [$152.00] effective after 30 days which will be on September 24, 2025.Please keep in mind that we do not lock our customers into any long-term commitment, and the rates can be adjusted with a 30-day notice, as outlined in the lease agreement. We have a month-to-month rental agreement so that our customers have the flexibility to do what is best given their personal finances or circumstances. Please understand that this is simply a business decision, and we do value you as a customer. * I would like to inform you that rates are adjusted on occasion. Public Storage is a month-to-month rental facility, and everyone renting with us is subject to a rate increase at any time with 30 days notice, as outlined in your lease agreement, Section 2.2. We get the percentage of our increase depending on the market value, and changing market conditions of the location as to where the unit is being rented so rate increases are inevitable. This is based in part on availability and demand.I checked our records and it looks like you were recently sent an email notification letting you know about your new rate 30 days in advance.Please allow me a moment to review your rent to see whether there are any options to decrease it.FCHowever, you can discuss your storage needs with our Property Manager at your assigned facility to explore alternatives. If you are not utilizing the entire area of your storage space, downsizing might be a viable solution to save costs. You may contact our Customer Service at 800-567-0759 and our service agents would be more than happy to assist your transfer needs.Farrah C * 10:38 AMFCThank you for your patience. Unfortunately, we are not able to roll back the rent increase at this time. However, you can discuss your storage needs with our Property Manager at

I called today to extend my storage lease. I rented the unit for the summer and needed it for two…read moremore days. I am not sure if Jennifer heard the frustration in my "mom" voice or if she just knew I needed a tiny win today. She was able to extend my lease and did so free of charge. Yes, I know this was a tiny win but it proves that customer service isn't dead. I appreciate the kindness! I was able to rent this unit for my college student at a reasonable price and great customer service. Thank you.

BEWARE: Do NOT be tempted by a super low monthly rate as they will pull a "bait and switch" on you…read more Renting was easy enough and the facilities are well maintained. That being said, my experience has left a bad taste in my mouth after receiving a small postcard 4 months after move-in notifying me that the monthly storage free was going to DOUBLE next month! Obviously they have the right to operate that way, but it is not customer friendly and is just bad business. I've had storage units with Extra Space at multiple locations on and off for 10+ years now. Extra Space has always increased rent by a noticeable amount, but in the past they occurred once or twice a year and were a fraction of the amount. Alternatively, I had a storage unit at Public Storage before relocating and received one small rate increase over a year or two.

Great place and excellent customer service. I needed an…read moreextra month and they gave me a discounted rate when the rate increased for that same month

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

DO NOT GET A STORAGE FROM HERE MOUSE INFESTATION!!! Cubesmart on Pine Hills Rd. in Orlando, FL has…read morea rodent problem! There are rat and mouse droppings in the unit. I put mouse traps in my unit and have notified the front office on several occasions of the issue with no remedy. I have also reached out to the owner and this issue has still not been resolved. Numerous customers have complained about these issues and the owner has failed to ensure the units are sanitary and to address their rodent issue! This is an air conditioned unit, no food in the storage of any kind and the staff just say they'll remove the mice.

Infested with cockroaches. I stored my belongs (bed, furniture, clothes) here for a year. Finally…read morecome to get my stuff for a new move and my bed frame, box spring, furniture were crawling with cockroaches. It sucks. It changed my moving plans not being able to grab my belongs. I checked on my belongs periodically throughout the year and no I was not storing any food etc. PSA Do Not store perishables in a storage unit community! It's inconsiderate and disgusting man. My advise, don't use storage units period. There's really no guarantee that our stuff won't get completely ruined whilst paying a fee every month.

DO NOT RECOMMEND! Do NOT USE!…read more Do yourself a favor and look at other storage companies! This company is fraudulent and don't care about loyalty to their brand! My husband and I have been using Extra Space Storage for 2 years in Omaha, Nebraska with no problems. We decided to move to Florida and stay with Extra Space Storage. After 3 months at this Orlando location, we received a letter saying our unit price was more than DOUBLING from $78 to $150 with a 30 day notice. We called and were told there was nothing they could do about the price increase and also told us they do rate increases every 3-9 months meaning in another few months there will 100% be another rate increase. We've been using storage units for years and have never had this problem. We are now having to move all of our stuff to another storage unit because of this company.

Very Knowledgeable staff and Tiffany would always go above and beyond to make your storage there as…read moreeasy as possible. I had an storages there for over two and a half years and my items are just as good as new. No mildew or dusty furniture. Everything there are well maintained. Thank you. Kenneth Hart

I stopped in here to buy a few boxes, so I can't give much on the storage aspect but I can say that…read moreservice was friendly and professional.

Reasonable prices (check online for web discounts and move-in specials) clean facilities, great…read morelocation, 24 hour access and awesome customer service! Jessica was great! She was friendly & informative and so very patient with me while I tried figuring out what size unit I needed!