This place is complete false advertising. They post $250 for a space on neighbor, then when you reserve the price jumps up to $290. When I mentioned this they have the nerve to say "sorry they can't price match" lol that's not price matching, that's false advertisement! read more

See all

Just 3 months after moving in I received notice that my rent was increasing by 47%. Also, access hours are very limited.

Haven't even rented here half a year and my Rents gone up like 80 a month, they charge extra to get after hours access with the way you charge it should be included read more

In a span of 2 years they have doubled my payment from 157 to 300 when there's still other units that are bigger and go for cheaper. Also wish they had longer hours but no longer an issue, I moved out read more

The move in was smooth and well explained. Claudia showed me a couple of units . She is very helpful and nice.

watch out for these folks. they get you in a online pricing then jack you up monthly until you are paying twice as much per month than your original sign up costs. plus they make you physically come in to sign up. they are the worst example of american greed. read more

Easy to check in fast and quick.I was gona need very emergency storage I just type in public storage from the google map and I just fill up all the information online and my storage was ready to check in after made payment I saw here $1 for the first month and I did not get this deal Maybe Yelp has special offer for $1 for the first month So anyway I like to work with Publix storage again in the future because very fast and smooth getting storage right away read more

I've used Public Storage in the past and always trusted the safety of my goods with them. Nowadays the app is fantastic for paying and easy entry into the gate. Everything was clean and ready to move in. read more

Expect $150 increase inr rate any month. They have nearly doubled from our original rate a year ago (from $300 to $550) for 10'x30' unit.

So easy, did everything online...love that using their app, you can buzz yourself right in without messing with the keypad!!

What jerks! They have raised our rates twice within a year, now to almost double the original amount.

I've been with public storage for two years never had any problem with them. Nice to know my stuff is protected through public storage and good people Nat Check Oswald read more

I'm in a transition period right now, so I had to move out of my apt and put stuff in storage. I didn't think it was much of a big deal, but apparently it is. I went online to make the reservation. Simple enough. I called and made a reservation to fill out the paperwork. Ok. I showed up about 15 minutes late. "I'm here to pick up the keys and stuff" "You don't pick up keys, you have to fill out your paperwork" said with a snide attitude. "ok... can I fill it out now?" "what is the name on the appointment" (I found that odd, I don't know why he didn't just ask me for my name) I give him my name. "you have to go across the street" I go and there is no one there. I wait about 5 minutes and come back. I wait patiently in line AGAIN for about 5 minutes "hey, no one was there, can you help me?" "no, you were late for your appointment, you'll have to come back tomorrow" **frustration building** "what time can I come in?" he then gives me this sarcastic look "ok... what is the earliest time I can make the appointment" "10" FINE. I'll come back tomorrow. BUT, as I leave, I decide to drive across the street, and LOOKY HERE, the other person is there. I get out of my car to ask her for help, but she gives me the same BS. Now I'm being a little negative, but I'm guessing he called over to her as I was walking over the first time to hide or whatever. THEN, I come back the next day, same crappy customer service. Now, I'm not expecting him to put have fresh baked cookies out for me, but maybe a smile, good morning, anything. He walks me over to my unit (and one of his shoes was untied by the way). As the process is ending, he asks me "oh you put DoD, Dept of the Army here as your employer, are you in the Army" "Well, I work for them as a civilian and I am in the Army Reserve" "ok..." I wait a couple minutes. "Why does it need to be noted that I'm in the Army" "Well, a year ago a Soldier deployed stopped paying and we had to cut his lock and sell his stuff. When he came back he brought that to the news, so now we're generally nicer to people in the Service" AT THAT POINT, he actually smiled and was friendly. WTF. I hate to drop my 'employer's name to get better service, but dang. the nerve of some people... read more

Your belongings are not safe at this location. My unit along with multiple others were broken into on 10-20-17. When I signed up I was told there is 24 hour surveillance but come to find out there is no surveillance for each aisle, only front gate. Jenn was at the front desk when we arrived to see which items were stolen and she was rude, unprofessional, and not sympathetic. Her only agenda was to tell me Public Storage is not responsible and seemed to care less that our personal belongings had been stolen on their property and added insult to injury. The Milpitas police officer was kind and told us this particular area is subject to high volume of crime. I do not recommend this Public Storage unless you don't care about your items stored here. read more

I am updating my review because of the horrible move out service that I received in August 2017. If I could give this place minus stars then I would. The only reason why I gave it a 5 star review in the first place is because every time we saw Nate, he would ask me to rate the place with 5 stars and give a good review about himself, then he would say he would take care of us but in the end that never happened so here goes to my honest, truthful review. Just FYI, there are other people like Jennifer who works in the office besides Nate but I didn't see any nice review about her. Well she was very friendly and helpful so thank you to Jennifer! Warning: This review will be long.... Before I get into my move out experience, this place is conveniently located next to a dry creek bed so there are plenty of homeless people living out of the units like the guy that I met when I first moved my stuff in there who occupied a unit that was close to mine, very nice guy though. We also encountered plenty of roaches, spiders, and mice droppings which told us that this place is not very well taken care of in the rodent department. Now onto my move out experience: From the moment I moved out on 8/5/17 til 9/12/17 I have had nothing but problems and miscommunication with this place. When I moved out on 8/5/17, I informed Jennifer that I vacated the unit and she told me that I was good to go without owing anything and that I can keep my lock. Didn't even have me sign any paperwork or try to get up to walk over to the unit with us to check it out. A few days later, Jennifer called me and stated the district manager said I owed a balance of $28.00 for August 1-5. Ok fine, however, due to a busy schedule and illness in my family, I was unable to make it over to pay before they closed. When I got an invoice from over $300 in September, I called the office on 9/7/17 and spoke to Nate. He was unaware of the $28.00 that was discussed to me and that he was going to go check my unit and call the district manager then call me back. He never called back so I called the office again on 9/11/17 and spoke to Jennifer. She said that there is nothing she can do about the $300 plus balance and that I should have came in sooner to pay the $28.00. She then gave me the phone number to the district manager, Joan. When I spoke to Joan that same day, she was very rude and unprofessional. She claims that earlier in the morning she had to have the lock cut off of my unit and put a lien on my stuff. I explained to her that I didn't have anything in the unit and I took the lock with me. She said she would send me pictures of all my stuff, which never happened. I'm still waiting for that email with the pictures of my "stuff". She then told me that if I had to the lock, that I needed to take it to the office to show them. I cleared my schedule and took some time off work just to take the lock to the office. Nate was working that day. He told us that they had to cut off the lock and are holding my stuff for lien but I said, how did you cut off my lock when I have it here in my hand and how are you holding my stuff that never existed in the unit since I moved it all out? I asked to see camera footage of the unit because either A) Nate tried to set me up by putting one of their locks on and throwing junk in the unit when he went to go check on it that day when he never returned my call, or B) Another homeless person decided to move their stuff into my empty unit because Jennifer never went over to look at the unit the day I moved out. So guess what? They don't have any cameras on the property to watch the units except the fuzzy camera pointed at the entrance/exit gate. I advised him to check the code log to see when the last time I used my in and out code was, he would see that the last time I used the code was the day that I moved out on 8/5/17.... I still never heard back from them as to whether or not I owed the $28.00 even after proving that I had the lock. So here I am, still with a balance of $300 plus for some stuff that doesn't even belong to me. Today 10/16/17, I actually received a collection call for the $300 plus balance but I get the last laugh since I'm filing bankruptcy and they won't be getting a penny of my money... They should have cooperated and accepted the $28.00 when they had the chance. Moral of the story, DO NOT RENT A UNIT FROM THIS UNSECURED, INFESTED, NON-CUSTOMER SERVICE PLACE THAT WILL TRY TO ROB YOU!! read more

Stephanie is very helpful to change the storage we picked to a bigger size She is fast and very nice.

Needed storage space and called around town close to home. The only place that came through with awesome prices was Public Storage on 1601 Watson Ct in Milpitas. Called and a nice person named Nathaniel offered me $1 for the first month's rent! Of course I took that deal as everyone else was more expensive. Came same day in person and Nathaniel made the process very pleasant, easy and time-saving. Will and have recommended the great $1 offer to friends and family. read more

No one likes moving. My situation was particularly stressful and the manager (I think his name was Nathanial) was SUPER helpful, friendly and honest. I really appreciated the service and smiles. He really brightened my gloomy day and I left my storage unit feeling reassured and a little better about the world in general. Thanks. I'll definitely recommend this location to family and friends... read more

Went to get something out of my storage unit this weekend and found out that after paying for this unit for the last 5 years, they had cut my lock and replaced it with one of their own because I was a little late on a payment sometime in 2016. To rectify the situation, they want an extra $120 to get access to my stuff. read more

My wife and I made a reservation and it was super easy. Nat the manager was super helpful and he helped us with all storage needs. Public storage has a lot of moving supplies which I didn't know. So I'll be back for boxes next time. read more

Amazing service!! I had made a reservation here online and received followup on it right away with confirmation calls and all. Nathanial was here when I came in to look at my options and I really appreciate how candid and available he was to show me around so that I was happy with my choice! Moving is such a headache in itself that having this part be a breeze was so appreciated! I'm coming back tomorrow with my movers and I can already tell it's gonna be a smooth move! I highly recommend using this location! read more

Nate who helped me was very knowledgable courteous and welcoming. Very customer service oriented and very pleasant in which you don't find now a days.. Very refreshing!! Please let him know and give him praise for s job well done read more

I went to this location and saw a sign on the office door saying that they are closed until 2:05 (today). 10 minutes later, still no one showed up...I was disappointed. . Moving on..... read more

I recommend this place natdanal was my helper great guy. Great location across from great mall.

Nathaniel was great and very informative. He was able to give me the largest unit with the best available price. He is an asset to the company. read more

Long time customer at this store and Nathaniel is a great manager . if you need storage this is the place !

My husband and I came in to rent a space . The women who helped us, Casandra was very friendly and knowledgable. She showed us the property and quickly got us in and out. I would recommend any of my friends or family to rent with public storage. read more

What a great experience at this Public Storage location. Customer service at it's best. Nat was quite helpful and courteous. I really appreciate good service when I see it so I wanted to leave a review to let others know! read more

Nathaniel was super helpful and even walked me over to the unit himself even though his foot is broken and is supposed to be keeping off it. We were waiting for a coworker to come back with a golf cart, but luckily the unit is close to the office. The facility is super close to where I live so it is convenient to get to. read more

My Fiance secured a storage unit for our belongings while we search for a new home after life in the Military. As nerve racking as it is to become acclimated back into the civilian sector Nathaniel was professional and very knowledgeable about the products and services that PS has to offer. I would recommend this property to a friend or family member in need of storage. The property was clean compared to other storage properties that we looked at read more

Great speedy service. Nathaniel and ashley were amazing! Definitely will rent here again

Nathaniel is awesome and I meant to write a review long ago! I had to move my storage when they started the bart construction. I had a unit right next door at Central Storage which is now closed. Nathaniel was extremely helpful during my rush move and every time I've talked with him over the phone or in person his customer service is always great (does he ever have a bad day?! lol) Thanks Nathaniel for all your help and hopefully you'll be there as long as I have my storage! read more

Kimberlee checked me out of my unit. She was very helpful and friendly. The whole checkout process was a cinch. I will definitely be going back for any future storage needs. read more

Nat is very nice and helpful. The transaction was very fast and he was very friendly. Would recommend

Rented here for few months and the manager named Nat was always super friendly and nice. The place was always clean, which is super important to me. I will definitely rent here again when I moved again. Awesome experience !!! read more

If you are a senior citizen, avoid this place at all costs. They are heartless and unsympathetic to the elderly. My folks, who are in their mid 70's are moving up north and are using the Public Storage at Watson in Milpitas. Not only are they using their facilities, but also arranged a Budget Moving Van from them. They have only been there about a month and have used about $500 in services. Last night, 1/31/09, my folks wanted to down size to a smaller unit, They were told that they had to vacate the place by 5:00PM. So my poor parents worked their tail off to clear the unit. They completely cleared it out by 4:45PM, but that was not good enough for the heartless lady. My parents stored the items outside the unit and were going to move it to the smaller unit. But in her eyes, they were not "vacant," and was going to charge them for another day. My parents were frustrated but had more work ahead of them, so they did not let that bother them too much. Meanwhile, they moved all the other items to the front of the smaller unit, which needed to be carefully stored. She kept hounding them that they had to have it all in by 9:00 PM. 8:45PM she brings her snooty attitude and tells them that they will never finish. 9:00PM comes and there were a couple of items left to be stored. But you will never believe what she did. She kicked out the poor old folks and told them they had to leave all of their belongings in the street, overnight. My parents were so stressed that we had to take my mom to the hospital because of chest pains. They only needed a few minutes more to complete the job, but the mean lady would have nothing to do with it. These people live on the property so it is not like a huge burden to them. Also, my parents parked the vehicle outside the property, so they could of let them out themselves. I think the public should be aware of how poor customer service is at this place. Be sure to look elsewhere. They are not the only storage unit in town. Meanwhile a message to the lady, "I hope your parents are not as rudely treated as you treated mine." read more

We love working with Jennifer, very professional and we highly recommend her service.

Never rented before but my girlfriend and I needed a place until our apt was ready. Nat the manager there was pretty cool. He was slammed with customers but managed to help us fairly quickly. Will recommend read more

I found black widow spiders 2 wks after moving into my unit! It's because the units have wooden walls (which attract bugs), a lot of dust, and are not fumigated between tenants. Also many units have badly corroded doors. They "fixed" that by bolting metal sheets over the worst doors and painting them. I moved out immediately. read more

I just want to ad my personal review for the lady that is in the front office. I believe her name is shabeena... This lady was so professional and nice. I've had other storage rentals before but most of them could care less how they talked to you. Shabeena cares about who rents from her and here professionalism is top notch. I would recommend public storage at this location. read more