Staff is great to work with! Very helpful! Good people…read more Site is clean and access is easy!

DO NOT RENT FROM THIS PLACE. Lila this manager is the worse manager ever. I rent from Stor it at 2…read morelocations. One for my trailer and that location is amazing. The manager is so nice and will do anything to help. Then I rent at Ten Mile 2 location, it is absolutely horrible. Rent is due on the 1st you get a grace period until the 14th and then late fee is applied on the 15th. They will lock you out of your unit if not paid by the 15th. When you call and speak to Lila she is dumb as a box of rocks. She can not give you a date when you will be locked out. Is it on the 15th of the month if rent is not paid, is it 30 days late, is it 60 days late, what is it? She the manager cannot answer this question. How does a person running this facility not know the answer. Her response is you need to refer to the contract, ridiculous! I agree with other reviews the customer service is horrible at this location. GO TO A DIFFERENT STOR IT. TEN MILE 2 LOCATION IS HORRIBLE.

Just got a rate increase notice. From $55 to $79 per month for a 5x5 unit. That's a 30% increase!…read moreRidiculous since they advertise $44 as a web special. Lure you in and then hit you with that. Going elsewhere.

This business is very conveniently located in a safe residential environment. The facility itself…read moreis secure , immaculate, & very well staffed 6 days a week with 2 very helpful, friendly & watchful people. Entry can be accessed 6am-10pm via use of a downloaded App OR a gate keypad code. Access to the non-airconditioned units is easy by car or truck and room is provided for a moving van to pull in to be loaded or unloaded. Rental costs, & optional insurance are quite reasonably priced, as are the sturdy locks which are available for optional purchase. Online rental is available, but then you would miss out on pleasant interaction with the folks in the on-site office!

The couple who owns this place are the nicest ever!! I've never had any problems here and have had…read moretwo units here and won't be going anywhere anytime soon!

Thanks for the response you cannot find me in the system because after our issue I removed my…read morebelongings and no longer want to have my things there. As a business and a business owner instead of saying you will speak to your so called manager you responded saying he has an amazing rapport. That is not how business or responding to reviews is handled. Once again everyone beware this establishment is very rude and do not know how to handle business or speak to there customers.

Unit flooded didn't say anything currently sitting at the gate that has no power to access you cant…read moreget ahold of anyone meanwhile im paying $500 a month

Great service. Fast and easy to setup move in was easy . Price was great compared to the other…read morestore it guys. Me too the complete automated service maker it great to use the app and when your at the gate can tell it to open.

I would not recommend unless you want to throw money away. They raised my rent after three months…read moreand then another eighty dollars after six months. There are better options nearby.

I was led to this facility via a 3rd party advertisement. The flash sale offered a great price on…read more10x20. The next morning Jamie from facility contacted me, commenting on the great price and encouraged me to stop in to take a look. Super clean unit. The location is convenient. I asked her if the flash sale was bait/switch and she gave me helpful background information. A few dates later, after shopping around, I attempted to complete the reservation online. Because there were glitches, I talked with Rhonda from corporate who tried multiple solutions. Finally, she realized the glitch was due to 3rd party site. She suggested I go in person to complete paperwork. I wasn't even mad about the errand because she had put so much effort into problem-solving for me. When I went to facility to complete transaction, I dealt with Andrew. He was super professional and determined to help me get the originally quoted price in spite of the glitch. He figured out a work-around and even "compensated" me for the online hassles. After dealing with three different employees w customer-service mindset in 2025, I had no choice but to write a review. It's a rarity post-COVID for 3 employees to go over and above!

Amazing service such a pleasant experience.Would recommend them to everyone.Friendly people and…read moreevery thing was so clean

Great facility! I would def recommend this location to anyone looking for that mom and pop business.read more

Good price. Clean facility. Friendly owner. Been there 3 months. No issues. They had an online…read morespecial. Pay 2 mo get 3rd free. Easy to get our trailer in and out in order to unload/load multiple times into our unit. Not super busy so you're not having to maneuver around people.

Worst experience with a storage facility ever. Valuables were stolen and even thought I had…read moreinsurance thru storage facility they did not have enough evidence according to them to replace stolen items. A few weeks later storage next to mine was stolen from as well. Owner was not helpful at all.