My mother's experience when she hired packers to help her move was unbelievably horrific (she had…read morephysical impairments that prevented her from watching them closely) and my experience with customer service incredibly hurtful. I will never even consider using this company. Ever.

STRANDED!!!! DISRESPECTFUL. This company canceled my move two weeks before move out without an…read moreapology. I called multiple movers the week of 07/01 and went with Lincoln Storage and Moving because they gave a good price for my move date of 07/27. 07/13- they were supposed to be at my house for a walkthrough at 11AM. At 10AM, they called to inform me they had overslept, could they come at 4? They agreed to come at 1. At 11:45, they called again- "hey, we can't move you on the 27th after all, but we can still come give you an estimate." If you are directed to call this company by ALLIED MOVING VANS, ask them for a different contractor. This company doesn't care about the stress of a move, about you and certainly won't take care of your stuff.

From the owner: "Movers You Can Trust!"…read more * Local, Long Distance and International Moving * Office Relocations * Safe, Secure, Climate Control Storage * Free Estimates * Since 1984 - Record Storage and Management * Drug Free Workplace

Air-conditioned and good security. I couldn't imagine having to rearrange my storage unit in this…read more95 degrees summer. Star Storage is temperature controlled which not only makes it more comfortable for you but also is good for your belongings. They also have a bathroom on-site and WiFi.

Top Notch Service My…read morefamily and I have moved a lot over the past 15 years. We have often had to use a storage service as we settle in. In some cases, they offer average to good customer service. I've also experienced ridiculously bad customer service. But most recently at Star Self Storage...we have finally experienced a company who is willing to go above and beyond. The manager (who's name escapes me) is one of the most professional and helpful people I've dealt with in business. He's willing to accommodate you by showing you different options, he gives you all the information you need up front...he's recently helped us in a critical situations that otherwise would have resulted in a HUGE disaster. I recommend Star Self Service to anyone looking for a safe, clean and professionally run organization. ***** Happy Holidays!

Great service! Very flexible on move-in and out dates which was helpful during our renovation. Felt…read morevery secure and well attended to

I have stored two trailers here for several years. Good value, easy ingress/egress. Never had any…read moreissued given I had outdoor storage.

they have mice and it's bad. They aren't very friendly I worked with a lady named Megan. she was…read morerude and not helpful. a lady named Lisa at least was nice. but they don't want you to know they have a bad infestation. don't store here at all cost!!!! I had mouse poop on everything and the smell was awful.

We needed a large unit and we were in Kansas Mark took care of all we needed over the phone, even…read morethough they were having internet phone issues. He stuck with it and got it done. Great job Mark Shane and Tamara

This is the best quality storage unit at the lowest price I had found. The owner was great and very…read moreresponsive.

From the owner: We are a family/ veteran owned storage facility. We offer any size standard storage as well…read moreRV/trailer parking and can accommodate semi parking. We are gated, fenced and have 24 hour key pad access.

The whole experience was great from start to finish. I needed a refrigerator moved from one house…read moreto another, and then for them to rearrange a basement refrigerator and move it upstairs into my kitchen. The two movers were masked at all times (at my request), were meticulously careful to not damage any wall in either house, and were incredibly easy to work with. They successfully disassembled the refrigerator so that it could make it through the doors of my 100 year old home and ensured that everything was reattached properly on each refrigerator. I really appreciate great service that ensures things move smoothly. I would absolutely use them again for any move, big or small.

Horrible experience. 100% would not recommend !!…read more They did not properly wrap my stuff and caused damage but didn't want to take responsibility for it after and tried to push liability. Took a huge L. Stay away unless you're ok with risking taking high risk for their negligence.

We would recommend Hidden Valley Storage for anyone looking for a convenient and secure place to…read morestore a boat, RV, camper, or similar in the Great Cincinnati area. Conveniently located near the border of Reading and Blue Ash on Reading Road, it has a electronic gate with individualized passcode that allows 24/7 access. Hidden Valley RV Park is located just outside the storage gate; a community that provides a certain level of security to the storage facility. We have used Hidden Valley Storage since 2017 and have enjoyed working with the management team throughout our tenure.

I rented a space there for years with no problems. It was a safe place for my vehicle for many…read moreyears.

From the first time I spoke to Steve Miller to the last time I spoke to him, a true professional…read more My unit was delivered and pick up on time as promised. 6 months later I call Steve back provided him with me new address and the unit was promised to me by 3pm, 255 my unit was arriving. All my belongings inside the unit were just as I put them. I did use 12 ratchet straps to secure everything. Your belongings will be just fine as long as you arrange and secure everything. Units was found to be more reasonably priced verses the competitor. I would highly recommend them to anyone not looking to put your stuff in storage just to go back a few months or weeks later just to reload it and take it to your new place. Brian Cincinnati

We used units for a recent move and we needed them to transport the unit back and forth multiple…read moretimes. They were always available when we needed them. Their prices were transparent with no hidden costs. They were always on time and the unit was clean. Thank you!