I have been a customer for many years. Joanna Cabanilla is the best manager I have come across at…read moreExtra Storage Space. Personable, supportive and really positive. Initially, I was apprehensive leaving my name and unit number because of the previous manager. However, as soon as I spoke with Joanna-- the new manager, my nerves calmed down. Joanna needs to be the person who trains other managers and assistant managers. I have had multiple units at Extra Storage and other companies. Hands down, Joanna is the best manager. Thank you for your support. I truly appreciate your professionalism and support.

Timothy, a well mannered young man, was fantastic: informative, helpful, and knowledgeable. He…read moreassisted me with my unit rental from start to finish. The property was very well kept and the A/C was blowing when we viewed available units. The covered carport for loading and unloading is a great feature, and I like the security of the facility. The only negative i experienced was heresay from another tenant who stated he was moving out of his unit because ever since the new manager started working there, he has checked on his unit to find 90 degree temperatures in and around his "climate controlled" storage unit. And he wasn't happy about that. Max temp is supposed to be 80 at this facility. Temps were good when I was there.

This seemed like a good deal as a long time Haymarket resident. The units are clean and the manager…read moreis friendly. The first thing to note is the billing emails seem non stop. The second is that they are only in office Monday-Friday so good luck if your code doesn't work, which mine did not twice in the first two months. Third, you should note that they change your access code randomly and lock you out which leaves you not able to access your own unit on weekends. (Since there is no office to contact and no lock out number). Finally, they raise your rent randomly and after 4 -6 months (even when you signed up without a promotion). Buyer beware.

Second review, as they took my first review down. Facts: I called the local Self Storage Plus to…read moreask about the possibility of having a POD dropped so that I could empty it. The man on the phone said YES, so I rented it online. I drove to the location and there was no space to drop a POD. I called back and spoke to the manager and she said they don't allow PODs. Because 48 hours had passed I was not getting a refund of my $224. READ THE FINE PRINT IN YOUR CONTRACT. Read the other reviews as well. No other comments so maybe this review will stick.

Easily located to my house and very accessible also has units of all sizes at fairly reasonable…read moreprices

Hunter helped us downsize into a more manageable unit. He was friendly and provided great customer…read moreservice!

Temperatures in the "climate controlled" units are not kept at proper levels!…read more We have three storage units at the Sunnygate location and pay approximately $450 a month for climate controlled storage that is hot, humid and miserable! It is July in MANASSAS VA. We have had recent temperatures hovering around 100°. The temperature inside our climate controlled storage units should be bearable. However, the multiple containers of Damp-rid we have in each of our units continue to be FILLED with water from the extreme humidity inside the "climate controlled" storage units. We were inside the building for less than 10 minutes last evening sweating profusely from the miserable temperatures, while adding replacement damp rid products to our units! This is totally unacceptable and a repetitive issue with this location. This happened last year, and was reported to management without a resolution. We are adding Damp-rid every 15 to 30 days while paying... $5,400 a year for "three" climate controlled units at this location! Where is the climate control? We have also reached out to Customer Service and are revisiting our choice of companies to use for our storage needs. Why is this a recurring problem at this location? We have not been notified that there is a mechanical issue that occurs each year. We have not been financially compensated for the lack of temperature regulation for which we are paying. CubeSmart why are you not providing what customers are purchasing?

Never again! RATS completely destroyed our large plastic bins and clothing inside, along with…read morewooden items we had. Rat ur and feces were all over the unit and all over our stuff. Update- I emailed as requested with zero response. Do Not Use, unless of course you want your stuff ruined.

I had an amazing experience with your customer service! The team was responsive, friendly, and…read moreprofessional. Thank you for going above and beyond!

I've been renting safe deposit boxes for my entire adult life, and the experience has usually been…read moreunremarkable. Recently, I needed a place to store my valuables while putting my house up for sale, and all of the local banks either didn't have any boxes available or sounded so indifferent that I didn't feel comfortable leaving my valuables there. I found Commonwealth Vault through Yelp, and the reviews were uniformly positive. "No, this can't be right," I thought. "People aren't enthusiastic about safe deposit box companies." But I gave it a try, and the reviews were spot on. This is a fantastic company. The owner Bryant treats you with such courtesy, patience, and helpfulness that he was more like a concierge. He described my options thoroughly. He made sure that I was comfortable with what I was paying for. He never tried to up-sell or use high-pressure tactics. It was one of the most positive experiences I've ever had from *any* company. I strongly recommend Commonwealth Vault and would be happy to use them again.

What a great storage facility!! I rented a unit thinking I had to use it but ultimately didn't need…read moreit and didn't move my items in the day I was supposed to move in. The storage mart employee called me after emailing me asking if I still needed the unit. I told him I didn't but assumed I lost my money (which was the most reasonable price in my area). He told me they could just vacate the unit and return my money even after I said to him that I was okay with them keeping the money since they did work on my behalf and I signed documents. I mean how often are businesses understanding and as helpful as Storage Mart is?! That made my day, thanks so much and I highly recommend this business!!

I love this place and appreciate the clean facility and friendly staff. I would gladly give it five…read morestars, except that there are serious issues with security. These include the back gate left unlocked and wide open as displayed in my photo. To make matters worse, the buildings are left unlocked 24/7, and many units have hollow core doors. So much t would be a small matter for someone to enter, put their fist through storage unit doors, and empty the place. As a former police officer, my advice is to keep the back gate locked at all times. Lock the buildings at night, and replace hollow core doors --including the one to the office -- with solid core. And while you're at it, a basic alarm system would be well worth the expense. If you did these things, your property would beat anything else in NVA hands down.

Mini price is the best, everyone is extremely helpful and polite. Definitely would 10/10 recommend…read morefor anyone who needs a storage unit.

Met with Jessica. She was very informative regarding the rates and the units available…read more Mini Price Storage doesn't change their monthly rates every three months like the other companies - they also have a moving truck to use free of charge (ONE TIME ONLY use) clean easy to access and nice customer service. I would totally recommend this company for your storage needs

100% price gouging would not reccommend. poorly staffed location and no price match slash…read morecompetitive policy provided. 5% military discount is borderline disrespedtfull. added insurance and coveragerage are requirements intended to inflate the base price per month with no reasonable expectation of coverage in the event of an emergancy or natural disaster, would reccomend going the private coverage route to fully protect yourself and your belongings. affter nearly 50% increase in price and no contract avaliablity offered...advertised prices online for exact measurements unit are less then conpanies mandatory increase to 'stay competative". for 10 x 10 unit monthly cost went from 88$ a month which was reasonal and conpetative. to over 150 dollars a month base price. not including seperate cost of insurance at minimum coverage limits of 18$ a month for 12months for a combined yearly cost of renters insurance of 216 dollars a year when my coverage through USaa for the same or better coverage policy costing only 96 dollars total for the policy term.

BEWARE!!!! 100 percent increase in ONE YEAR!! I'm so bothered and compelled to leave a review on…read moreevery platform. Please don't blame on Tariffs or Gas!! This is a storage facility. I'm being charged over $200 for a tiny unit. So disrespectful... petty theft to me but you're committing grand larceny if you're doing this to all your customers and doubling premiums in ONE YEAR!!! WTFudge!!! You surely lost this customer and hopefully everyone who reads this review!! And if anything happens to my stuff after this post.... BEWARE!!!