Tonya is awesome. Always there to help whatever you need. Very easy to do business with her and…read morealways super friendly.

Great place and very friendly! Tonya was very helpful and took us around the place. And let's not…read moreforget about Austin was very nice and welcoming. Great staff!

Public Storage on McNally is a great spot not only for storage, but also for bands to rehearse and…read morerecord. For about a year, my band split a storage space with a couple of other local bands, and I quickly realized we weren't the only group with that idea. Our storage space was indoors, and all throughout the hall you could hear the sounds of gospel, rock and hip hop acts rehearsing. For our carpeted space (which was about 15'x20') we paid a total of $300 a month. We were also able to leave our equipment there, knowing it would be safe and sound in the heavily locked facility. Public Storage has a gate that requires a security code for entry, and there is always someone in the front office keeping an eye on things. They have a cargo elevator and a dolly for everyone to use, and there is typically plenty of room for parking. While I used the space for band practice, I wouldn't hesitate to use it for personal storage.

STAY AWAY!!!! My…read moreunit was robbed twice (KK unit) in the first two months. There are no cameras on site, the staff is not helpful or responsive - stay away!! I will be suing Public Storage!

I walked into this facility and was immediately greeted with a smile from Bobbi. She was absolutely…read moreamazing with getting everything set up for me. So friendly and helpful in making sure everything went smoothly. I am extremely happy with my decision to store with this location. Highly recommend doing business with Bobbi, she's the absolute best!

I rented from here for over a year. I would say the only thing I really liked about it was that I…read morehad an app I could use to open the gate with. Otherwise, I would definitely not recommend it at all. The storage itself is on a hill, so it's pretty steep to get up/down. When I went to rent it, the guy was like oh yeah, we salt and something about having heated concrete so that people can get into it all year. Yeah... neither of those is true. So many times the place was closed due to ice/snow. They do get you in with the special pricing. However... in the year and 3 months I was there, they raised the rent FOUR times. So basically quarterly. So it went from $100 to $250. Everyone I talked to had never heard of a storage unit raising it so many times in one year. There was no lighting in the unit, and not in the best area of town, so I'm not sure why it needed to raise that much. At one point I found a couple brown recluses and cockroaches in my unit (no, I didn't have food in there and there was none where I moved my stuff from). I lined the doorway and such with roach poison and used one of those foggers and thankfully I didn't see any more after that. I've gone through all my things and also thankful that I've seen none... but still not fun and spending the money on that stuff is not ideal. I guess lastly for now, is the lack of being able to get ahold of anyone in the office. I would leave messages (because they never actually answered the phone (it would automatically go to voicemail every time) and never could I get anyone to call me back. I will say, the corporate customer service line of the company was good and I always got further with them than trying to go through the office. So one small pro with this company. Overall, I was so incredibly frustrated and I woul dhave left long before if I'd had the ability to move my things before I did. I do not recommend this place at all. Go pretty much anywhere else is my suggestion!

From start to finish I have had a great experience. I called around to find climate controlled…read morestorage and the prices at stor place were both the lowest and reasonable. I worked with Luke the onsite manager. He is a great guy and very customer focused. Everything was very transparent in the contract and pricing. The site is clean and well maintained. They include a lock also which was nice. I highly recommend using this location.

This is a fantastic business. The units are clean and well maintained. The staff is professional…read moreand courteous.

I wondered up on this place today and had a conversation with Monica. We talked about storage…read moreoptions of course. Well, having a fairly short conversation with her I learned how much pride she takes in her position. She is very kind. She is also extremely knowledgeable. When I do need a storage unit, it will be wherever Monica is working. As I type that is at is this storage location. Monica will give you storage and throw in hospitality as an added bonus.

Tonya the manager was remarkable. She took the time out to help us solve discrepancies with…read morecustomer service.

This is one of those places that I added to my "to review" list way back in the day and then I lost…read morethat list and forgot about it. But Devon served us quite well back in 2011 and I think they deserve a little review. My boyfriend and I inherited furniture left over from a dear friends estate sale for free, mostly because the family didn't know what to do with what was left over. We decided Devon seemed the most legit place to store and was located close enough for us. We stored the furniture and some other items here until we moved out of the folks spare bedroom. The staff were all super friendly and very informative. After we signed the papers, we were whisked at break neck speed on their golf cart around the facility in the pouring rain to our storage locker. We had no trouble getting in or out through the months that we stored, or canceling our contract when we did move in to our own place later that year. I would definitely recommend Devon for psychotic golf cart rides and for good storage.

I had a wonderful experience purchasing my storage unit here today. I was received a warm greeting…read moreby the general manager, Secoya, and he proceeded to help me find what was the best unit for my needs. He knew that cost was important to me as well an easily accessible unit. I was pleased with the unit and the price I paid. He really wanted help me and it showed. This is my third time using this storage unit over the past 8 years and I feel they provide a great service.

Expensive units, aggressive late fees, and customer service that's nearly nonexistent…read more Getting someone on the phone is a challenge, and when you do, don't expect much help. The overall experience feels disorganized and unprofessional. Save yourself the frustration and look elsewhere.

I've had a storage spot with Bellevue's Best Self Storage since the spring of 2023. Robyn has…read morealways been friendly, helped when I need to update my credit card, etc. I think what really stands out is the time I went in, and I was exhausted. She asked if I wanted a coffee...then said..I'll make it for you. That's how this family owned business will treat you. Five stars!

Great experience using their storage facility. The general manager Teresa and team are very helpful…read moreand make the moving experience a little less stressful. Got a month free for renting a one way uhaul moving from Georgia. They have multiple types of platform dollies including a mattress dolly that was very helpful. Access with code or key card made me feel great about security of my belongings. Would definitely use them again if needing storage again!

I've been trying to get a hold of someone for an hour and a half when I finally get someone I…read morereach. "it's not my job Kayla" yeah she just says that oh I'm sorry there's nothing I can do about that. That's not my job.