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    CubeSmart Self Storage

    4.4 (10 reviews)
    Closed 9:30 am - 6:00 pm
    Updated 3 months ago

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    10 months ago

    Tonya is awesome. Always there to help whatever you need. Very easy to do business with her and always super friendly.

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    3 years ago

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    10 years ago

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    12 years ago

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    5 years ago

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    11 years ago

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    10 years ago

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    10 years ago

    Nicest people on the entire planet!!!! They make you feel like the most important client. I had a lovely experience :)

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    13 years ago

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    10 years ago

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    Review Highlights - CubeSmart Self Storage

    Tonya was very helpful and took us around the place.

    Mentioned in 2 reviews

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    It was around 8pm when I called Fedex office on west end and they informed me that most of the…read moreoffices in Nashville their cut off time for mailing is 8pm each day. However the staff was super helpful he said if you make it by the ship center by 10:30pm it will still go out that day and it's by the airport. I don't live too far from the airport so I didn't mind. What a pleasant surprise! The staff was super friendly and sweet and helped me right away. There wasn't any line at 10:15pm! Yes i like to life life on the edge haha. Not only did my package go out on time that day I also got to watch the whole process of them loading up 3 giant fedex planes and watch them take off right before my eyes. Being an aviation lover it was such a treat. So if you need to send package last minute, just come here before 10:30pm!

    I have had this happen 2 times in 4 months - my package (which was supposed to be signed for) was…read moredelivered to another address and just left on their front step. Lucky for me, my kind neighbor brought me the package! In most cases, situations like this don't end so well. The kicker is BOTH times I have had this happen, each item was worth over $300!! So I'm having some incompetent employee carelessly leaving my expensive package on someone else's front step!!! My neighborhood is notoriously known for people lifting packages off of other's steps/porches - which doesn't make this issue any better! I don't know if it's laziness or just sheer inadequacy, but this is NOT acceptable!!

    Move US

    Move US

    2.0
    (42 reviews)

    Honestly the worst experience I have ever had. The quote you up front and their quote is low to…read morereasonable. They take an initial payment to start the process. They come in to move your items and up charge significantly but do so after all items are almost loaded. They were provided our new address up front mind you. So when they advise the delivery will occur they advise they will have to increase by 2k because they cannot get down the street that they have known about since the initial quote. I was told at the time they were dropping things off I would be charged $75 each stair above 7 steps. We gave up and just said put it all down stairs. They advised they would have to charge more to put the items together and even told me they couldn't put together a child's bed. Overall they increased the amount over and over, advised they would not give us our items if we did not pay cash or Zelle up front for delivery. When I told them Zelle wouldn't let me send anymore for the time being they were going to leave with our items. Which they would have had to come back and that would have been another 2k increase. We had damaged items. Fees upon hidden fees. The men for drop off were so incredibly disrespectful. I understand different cultures treat women differently. But to be regarded as nothing when attempting to address things and having to have a male family member step in to address was disgusting. I had multiple items damaged. Multiple items missing. If anyone I know attempts to use this company I will do anything I can to try to talk them out of it. Worst customer service. No attempt at respect. No accountability

    I over paid the moving company by $2000 due to a banking error. I asked my bank to cancel a Zelle…read morepayment they had put a hold on. They told me it was canceled and wouldn't go through. Unfortunately it did go through the next day so I overpaid them by $2000. I called MoveUs Pro to get a refund of the extra money and I was told that there was no paperwork from the delivery drivers and they can't refund me without it. It's been two months now since they delivered my furniture so that paperwork isn't going to show up. Basically they sent two criminals to my house who disappeared with all the money I gave them. They then told me I have to file a report with the department of transportation in order to somehow get that paperwork in order to ever get refunded. I don't know who these delivery drivers are. I did business with MoveUS Pro. They should be held responsible for their own drivers. I proposed we solve it right away based on what they know I paid. They can see the Zelle payments, my down payment, and I sent them pictures of the $4000 in money orders I gave the drivers. They refused saying they could do nothing without the paperwork. This company is a scam. Their original price quote to me was less than $9000. When they came to pick up my belongings it went to over $10,000, Then when they delivered it it went up another $2000. I paid all that in full. I just want the additional $2000 back.

    CubeSmart Self Storage - selfstorage - Updated July 2026

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