I come to the Old Hickory location to fill our propane tanks and everyone who has helped us has…read morebeen great. This morning was busier and they had two gentleman working together to help the flow of customers. I was extremely impressed by their attitudes and customer service. Thank you for being a great part of the community.

Rude and unsupportive staff…read more I was sent to this U-Haul as a secondary location after my primary location was short on packing blankets. Before coming to this location, the regional manager confirmed that the equipment was available. Upon arriving, the employee said his equipment was reserved and I couldn't have any. When I explained that the regional manager confirmed already, he didn't even try to check... he just said no. When I asked for assistance finding a location with blankets, he said no. When I asked to speak to a manager, he said he is one. I asked for "any help" and he turned his back on me telling me to call 1-800-GO-UHAUL. Absolutely abysmal customer service. They simply don't care...

Angela was exceptionally helpful when I called with a host of questions. She responded quickly and…read morewas a real blessing. I hope to meet her one day and thank her in person. For now, I'll just leave a review here. Yes! I recommend Public Storage in Old Hickory. NOT because of the value or price, but because they have good people working for them that try to be as accommodating and helpful as possible.

Regarding Public Storage in Old Hickory/Mt Juliet location: I…read morewas so appreciative of the info and services the agent Andrew provided me on October 29th. He is exceptional so you should give him a raise!

From start to finish I have had a great experience. I called around to find climate controlled…read morestorage and the prices at stor place were both the lowest and reasonable. I worked with Luke the onsite manager. He is a great guy and very customer focused. Everything was very transparent in the contract and pricing. The site is clean and well maintained. They include a lock also which was nice. I highly recommend using this location.

This is a fantastic business. The units are clean and well maintained. The staff is professional…read moreand courteous.

We needed help moving a treadmill up a flight of stairs. I talked with Nate and he explained the…read morecost and that you pay by the hour. He was very clear about the cost, and small deposit reserved our time. The men who cane were respectful and careful. They knew we paid for a funk hour and offered to move anything else we might need. After a horrible experience with another company, it was refreshing to to get good customer service and a fair price. I wouldn't hesitate to recommend this company.

They were awesome, meticulous, exceptional. The price was reasonable. The communication was more…read morethan I would have expected. We were very happy and would definitely recommend them.

I used Mi Box and their rates were way less than the other guys storage boxes. You can rent the box…read moreby the day or month. And their travel and delivery charges were much more reasonable. Also they were able to deliver and pick up right when I wanted them.

From the owner: MI-BOX Mobile Storage & Moving delivers portable storage units to anywhere in Middle Tennessee…read moreincluding the greater Nashville area. MI-BOX portable storage units will make your next moving and storage job much easier and save you time and money. One simple call is to 615-881-6241 and you'll have our portable storage units delivered to your home or business. MI-BOX will place it where its most convenient for you. There is no need to rent moving trucks. MI-BOX does all the driving for you. Take all the time you need to load anything you want to move or store into our portable storage containers. Once you have it filled, MI-BOX will pick it up and deliver it to your new home or anywhere in Middle Tennessee or we can store it for you at our self storage location.

I have had my stuff in storage for a little over a year. I have tried to get autopay for the entire…read moretime. I was told to fill out a form and return it. I did just that. Yet again I had to call in the payment. I inquired about the autopay status and was told that I was sent a form but never returned it. I explained that I filled it out and returned it. The woman I spoke began talking down to me telling me that I could go online and make my payment. I explained doing that still would not solve my issue. I asked for her manager and she referred me to the website. She refused to let me speak with the manager. This woman was rude, unprofessional and disrespectful.

If I could leave a zero, that would be my preference, but a one will have to do…read more Let me first say that we rent TWO spaces there, and have for about a decade. That's a lot of money. I came to one of my units tonight to meet my husband & a friend, so she could pick up something I wanted to give her. I realize when I arrived, I had forgotten my cell phone. It was urgent that I contact my husband and merely went to the side office door to ask about using the phone. Tammy, the manager, had some trouble with the door & asked that I come around to the front door. So, I go back through the gate, using the code, and enter the office. I am greeted "What do you want??" very ANGRILY! I am the CUSTOMER, mind you. I told her I needed to call my husband, that I had left my phone at home, which is not an unreasonable request in ANY case. Fortunately, in my life, I have not been forced to witness an employee of a business behave SO rudely. She was having trouble with the door, which was no fault of my own, but she wanted to make CERTAIN that I knew it was because she unsuccessfully opened it for me. She is one very angry woman, and her irrational behavior shows it. I was appalled at her behavior, which is not the first time I, or my husband, have been treated rudely by this office. If you're looking for nice people to help you store your belongings, look elsewhere. We will be talking our business elsewhere & soon. I've owned my own business and I would NEVER treat a customer in such a manner. Unbelievable

If I could give it negative stars I would. The older guy was rude and not helpful AT ALL. Josh was…read morenice enough because he came and checked on me when my brake light popped on a couple miles down from their place of business. However it wasn't a simple break issue. 10 more minutes down the road it stalls out and I have no air unless I keep restarting the truck. It stalled out twice while I was just sitting in it. I'm currently sitting in my car that is attached to the back of the uhaul to get some air in this 95 degree heat. I spoke to another representative of budget and they were rude with me telling me there is nothing they can do when I am 20 min away and they can just come get the truck and I can take my car off and go home and cancel the order. They then called a tow service. They give me the crappy truck to drive but won't drive it back themselves and want to call a tow and it's taking an hr and a half. I am a woman alone with this truck and they refuse to offer any sort of support. It's going on 2 hrs and counting.

I booked my 26 foot moving truck 2 weeks ago and at 2:30 pm the day before I move my 2500 sq ft…read morehouse I get an "Email" saying they have a 16 ft truck but not a 26 ft. Horrible customer service. Not even a phone call!? Luckily I checked my email or I would have found this out tomorrow morning instead of the night before. If you want to book a truck thru this company your taking the chance that the day before you move, you just might not get what you need. 0 stars..