Expensive units, aggressive late fees, and customer service that's nearly nonexistent…read more Getting someone on the phone is a challenge, and when you do, don't expect much help. The overall experience feels disorganized and unprofessional. Save yourself the frustration and look elsewhere.

I've had a storage spot with Bellevue's Best Self Storage since the spring of 2023. Robyn has…read morealways been friendly, helped when I need to update my credit card, etc. I think what really stands out is the time I went in, and I was exhausted. She asked if I wanted a coffee...then said..I'll make it for you. That's how this family owned business will treat you. Five stars!

This place will change the price without warning also change the rules so you loose your stuff. I…read morepaid then over $30,000 over a period of tine and they changed the rules to keep my stuff. Family heirlooms and things I've had since I was a child. No warnings, BEWARE OF THIS PLACE !

Amy and Andra were all about excellent customer service when picking up our truck! Thank you for…read morebeing so kind! Jennifer &Tony

BEWARE After nearly…read moretwo years as a customer with zero prior issues, I had an experience that was not just unprofessional--it made me feel unsafe. I was parked in an area I have used countless times before. When I returned, a golf cart was deliberately blocking my primary vehicle. I calmly asked the man sitting nearby to move it so I could leave. His response was, "I'll get to it. I've been waiting for you all day, so you can wait," followed by, "I am the assistant manager. If you don't like it, go store your stuff somewhere else." When I returned to my primary vehicle, I noticed he parked his vehicle so close to my driver-side door, that I could barely get into my car, effectively preventing me from leaving for a second time. Within minutes, another individual arrived on property and entered his residence. While I was trying to process what happened, they drove past me at a high rate of speed. At no point should a customer feel blocked in, threatened, or fearful for their safety--especially by someone who identifies themselves as management and lives on-site with access to tenants' belongings and personal information. I reported this incident on the corporate website and spoke with management the next business day. No one followed up. I strongly urge anyone considering this facility to think carefully. Allowing an employee to behave this way without accountability is deeply troubling

From the owner: STOR-N-LOK Self storage is dedicated to providing you with the best in customer service. Below are…read morethe answers to many of the most common questions. If your questions are not answered here, please feel free to contact your nearest facility and speak to one of our Self Storage Professionals. For directions, please click on the location you are interested in and enter your address. At Stor N Lok we offer Low Monthly Rentals No Deposit U-Lock, U-Keep Key 7 Day Access Computerized Gates Video Surveillance Perimeter Fence Resident Managers Regular & Temperature Controlled Storage Spaces Moving Supplies Boxes Fax & Copy Services Truck Rentals Parcel Shipping

Quality service with clean stalls, electronic doors, and kind, flexible management. This place…read moreexceeds the standard in many areas and I am glad I found them.

From the owner: When you're looking for an extra place to store your belongings, we understand how important it is…read moreto ensure everything will stay protected while you're away. At Security Central Storage, it's our mission to offer an affordable, long-term solution while also providing modern amenities and convenient access. With a variety of unit sizes and climate-controlled options, we strive to always have the right unit for your specific needs. Plus with a dedicated on-site resident manager, you can trust that everything is in good hands. Whether you're cleaning out the attic or storing extra items from the office, we're here to help. So come by, tour our facility, and experience the difference first hand. Tractor trailer accessible.

I've been a customer at the Extra Space Storage location on Monroe St. in Nashville, and I'm deeply…read moredisappointed by their inflexibility during an unprecedented hardship. I'm a federal employee directly impacted by the current government shutdown, which has left me without income through no fault of my own. I'm currently three months behind on payments due to financial difficulties, and the shutdown has made my situation even more dire. I contacted Erica hoping to arrange a payment plan and offered to make a good faith payment to demonstrate my commitment to settling my account once the government reopens and I receive back pay. Unfortunately, Extra Space Storage refused to work with me and plans to auction my unit on November 12th if I cannot pay in full--which is impossible given that I have no paycheck coming in during the shutdown. I'm struggling to afford groceries, let alone storage fees. It's disheartening that a national company would show zero compassion for federal workers caught in circumstances completely beyond their control. I understand businesses have policies, but the inability to offer any flexibility during a government shutdown affecting thousands of employees speaks volumes about their priorities. I hope potential customers consider how this company treats people during times of genuine crisis

I now know the initial rate is good because it just goes up almost 50% a few months after you rent…read moreone and it doesn't stop! My rate was $98 less than a year ago, and it is now $236. I am extremely disappointed once again by another business that is basically a scam. Once upon a time I was extremely grateful to find this place, but now it is now one of my deepest regrets.

My wife and I are moving and needing a temporary transition space…read more Larry, the property manager knew exactly what was needed in terms of size and brought me to the perfect unit right off the bat!!! His appearance, demeanor, and customer service was unparalleled -- as I had toured several facilities prior to making the decision to go with Public Storage. I'd have to say, he was the ultimate selling point! Go with Larry and the Public Storage!!!

I can never reach a person at this location. They continue to increase my rate regularly. My unit…read moreis not sealed properly and has caused damage to some of my furniture.

Kendra and Julie are so nice and helpful with everything at this facility. They make sure you get…read morethe best rate and are super kind with the move in process. This is also a great place for businesses to store their stuff. Everyone here is super friendly and knowledgeable about CubeSmart products!

Julie was awesome! She's friendly and knowledgeable and made the whole experience better! Cathy was…read morealso so sweet! I definitely recommend this location! Update 9/18/19 The prices go up each year just a bit until I got a recent notice that my monthly charge is going up over $20 a month! Ridiculous!