These guys are great! Greg and William are wonderful. They were always very quick to help and…read moreaccommodate. I'm sure if you were super paranoid like some folks then they would gladly keep your information secret. Just ask instead of expecting and then writing a stupid review and putting that "secret information" in the review... I had a great experience and highly highly recommend these guys.

Stored here for just under a year. The owners were very accommodating for my storage needs and I…read morewould highly recommend this place. A+ Service always! I only left because I live farther away now and needed to find a closer unit to my home.

Expensive units, aggressive late fees, and customer service that's nearly nonexistent…read more Getting someone on the phone is a challenge, and when you do, don't expect much help. The overall experience feels disorganized and unprofessional. Save yourself the frustration and look elsewhere.

I've had a storage spot with Bellevue's Best Self Storage since the spring of 2023. Robyn has…read morealways been friendly, helped when I need to update my credit card, etc. I think what really stands out is the time I went in, and I was exhausted. She asked if I wanted a coffee...then said..I'll make it for you. That's how this family owned business will treat you. Five stars!

My wife and I are moving and needing a temporary transition space…read more Larry, the property manager knew exactly what was needed in terms of size and brought me to the perfect unit right off the bat!!! His appearance, demeanor, and customer service was unparalleled -- as I had toured several facilities prior to making the decision to go with Public Storage. I'd have to say, he was the ultimate selling point! Go with Larry and the Public Storage!!!

I can never reach a person at this location. They continue to increase my rate regularly. My unit…read moreis not sealed properly and has caused damage to some of my furniture.

storaway self storage 7141 charlotte pike nashville tn 37209. please do yourself a favor and go…read moresomewhere else for self storage. they're only concern is not the customers but how much more they can charge you. storaway charges me a $20.00 late fee for being 10 days late. they make repeated phone calls to your emergency contact number and you even after you've made payment arrangements with them. the employees are ex walmart employees, bartenders. surveys are given to make the public aware of a buisness services to their customers. i've been a customer with storaway on charlotte pike for 4 yrs. their are other self storage facilities in the area a lot better customer friendly!

I needed a storage unit after clearing out my parents home and the estate sale was complete. Still…read morequality pieces and memories. Kevin was very helpful, friendly and attentive. The location was very convenient, easy access while very clean, safe and climate controlled. Definitely would recommend.

This is one of those unfortunate situations where this business has decided not to be flexible in…read morepolicy. My daughter rented a storage unit on Saturday assuming we would need it for her move into a smaller apartment. On Sunday evening we realized we would not need the unit, no promptly on Monday morning we stopped by the storage facility and explained what happened. The woman at the counter said there is no way to cancel the contract for the month. She called her husband to ask if there was an option and he said no. He was not on site to speak with me. He stated That they are keeping the $95 and there will be no refund. We never went in the unit and I am so disappointed that this company has no flexibility when someone makes an honest error. Then when she closed out the account she kept the $10 security deposit because I did not give 5 days notice. Seriously, the unit is paid for for a month and they are keeping the $10 security deposit plus the $95?? I also found out she closed it out with today's date so if my daughter wanted to use it this month she can not, even though it is paid for. I asked why she didn't mention the 5 day notice and she said , she didn't think about it. So I said please reverse the close out and I'll give you a 5 day notice now. She then took $10 out of her purse and gave it to me. So this company has my daughters $95 AND can rent the unit to someone else. In hindsight I should have canceled in a month so they can't collect twice for the same unit. I would suggest you do not do business with a company that is inflexible.

I've been a customer at the Extra Space Storage location on Monroe St. in Nashville, and I'm deeply…read moredisappointed by their inflexibility during an unprecedented hardship. I'm a federal employee directly impacted by the current government shutdown, which has left me without income through no fault of my own. I'm currently three months behind on payments due to financial difficulties, and the shutdown has made my situation even more dire. I contacted Erica hoping to arrange a payment plan and offered to make a good faith payment to demonstrate my commitment to settling my account once the government reopens and I receive back pay. Unfortunately, Extra Space Storage refused to work with me and plans to auction my unit on November 12th if I cannot pay in full--which is impossible given that I have no paycheck coming in during the shutdown. I'm struggling to afford groceries, let alone storage fees. It's disheartening that a national company would show zero compassion for federal workers caught in circumstances completely beyond their control. I understand businesses have policies, but the inability to offer any flexibility during a government shutdown affecting thousands of employees speaks volumes about their priorities. I hope potential customers consider how this company treats people during times of genuine crisis

I now know the initial rate is good because it just goes up almost 50% a few months after you rent…read moreone and it doesn't stop! My rate was $98 less than a year ago, and it is now $236. I am extremely disappointed once again by another business that is basically a scam. Once upon a time I was extremely grateful to find this place, but now it is now one of my deepest regrets.

My initial experience was great, however, their website is not functioning properly to receive…read morepayments. I have called & reaching the processing center 4 times trying to get resolution & not have to pay the $3.95 processing fee. I've finally paid it.. as I don't want to incur a late fee as well. I have wasted so much time trying to pay my payment. This is unacceptable.

Metro Self Storage has been absolutely amazing. From our rainy day move-in to our move-out day when…read moreour movers flaked, Taylor and the staff helped us every step of the way. They always greeted us warmly and helped resolve any/all issues (all of which weren't caused by them, but they helped anyway!) The facility was always clean, well lit, and easily accessed. I'd recommend them to anyone and everyone needing storage. I can't imagine there being a better facility in the greater Nashville area.