Storage unit was clean and ready for our arrival. The property manager was very helpful and…read morefriendly. Finding an exit, was a little bit difficult and may be improved with signage, or painted arrows.

if I could leave you stars, I would I moved mine things into our unit June 17. I go back to check…read moreon my things August 22 and everything is covered in mold. There's huge holes in the ceiling. There's mold all over the walls. I'll try to contact management over that location and no one answers. I leave over seven voicemails. No one calls me back I end up having a call customer service, who then told me that the district manager would reach out to me, but after that, the property manager ended up calling me back to tell me that the district manager will not be contacting me and I cannot contact the district manager??? so after all this took place, no one let me into the unit because they say I had an outstanding balance so I couldn't get into my unit to take more pictures for my claim through Orange door. Public Storage says they have nothing to do all through Orange door and they really are not helpful at all. They're ghetto the person who storage is fired but now there's just some ghetto person in charge so overall service super awful experience zero out of 10 do not recommend

Kendra and Julie are so nice and helpful with everything at this facility. They make sure you get…read morethe best rate and are super kind with the move in process. This is also a great place for businesses to store their stuff. Everyone here is super friendly and knowledgeable about CubeSmart products!

Julie was awesome! She's friendly and knowledgeable and made the whole experience better! Cathy was…read morealso so sweet! I definitely recommend this location! Update 9/18/19 The prices go up each year just a bit until I got a recent notice that my monthly charge is going up over $20 a month! Ridiculous!

Great communication, easy access and convenient to Pleasant View and surrounding areas. We rented 3…read morestorage units for several months and it was a great experience. I can tell the owners take pride in their business. I highly recommend!

This is one of those places that I added to my "to review" list way back in the day and then I lost…read morethat list and forgot about it. But Devon served us quite well back in 2011 and I think they deserve a little review. My boyfriend and I inherited furniture left over from a dear friends estate sale for free, mostly because the family didn't know what to do with what was left over. We decided Devon seemed the most legit place to store and was located close enough for us. We stored the furniture and some other items here until we moved out of the folks spare bedroom. The staff were all super friendly and very informative. After we signed the papers, we were whisked at break neck speed on their golf cart around the facility in the pouring rain to our storage locker. We had no trouble getting in or out through the months that we stored, or canceling our contract when we did move in to our own place later that year. I would definitely recommend Devon for psychotic golf cart rides and for good storage.

I had a wonderful experience purchasing my storage unit here today. I was received a warm greeting…read moreby the general manager, Secoya, and he proceeded to help me find what was the best unit for my needs. He knew that cost was important to me as well an easily accessible unit. I was pleased with the unit and the price I paid. He really wanted help me and it showed. This is my third time using this storage unit over the past 8 years and I feel they provide a great service.

I wondered up on this place today and had a conversation with Monica. We talked about storage…read moreoptions of course. Well, having a fairly short conversation with her I learned how much pride she takes in her position. She is very kind. She is also extremely knowledgeable. When I do need a storage unit, it will be wherever Monica is working. As I type that is at is this storage location. Monica will give you storage and throw in hospitality as an added bonus.

Tonya the manager was remarkable. She took the time out to help us solve discrepancies with…read morecustomer service.

I needed to move all my stuff out of garage and basement while contractor did restoration. I called…read moreUNITS and the result could not have been better. Rick returned my call in a timely manner, and walked me through the process. Chase, the very courteous and professional driver, called me ahead of time and delivered the UNIT on time. When I was done with it, the process was reversed and the whole deal was great. I wish all service companies performed like this! Larry S.

This business is locally owned and run, and I have learned that that makes such a huge difference…read morein customer service. These guys are excellent!!! My daughters rental home was damaged during the tornado in Nashville, and we thought she needed to move out quickly. I called UNITS and spoke with Rourke and the owner Rick. These guys are so great, they went out of their way to meet her move out time frame. She ended up being able to stay in her home, and Rick was so gracious when we needed to cancel. We will definitely be contacting UNITS for her next move.

New tenants beware! New property staff!…read more Was here for over a year with no issues. Recently there has been a change to office staff and it shows. Throughout the entire year I've been here one of the two elevators is often not working. So if you get an until on the second floor, be cautious. Beware storing anything you may want quick access to. All the units are remote access. It's common for units to not be working properly. I've encountered many frustrated tenants that cannot access their units. After hours this is an impossible problem to solve. You simply must wait until the next business day. Most recently my unit was accessed by "technician request" for maintenance on the lock. I was given NO NOTICE that someone would be accessing my unit. This happened after apparently another tenant tampered with other units. "Cutting wires" etc. which made access to multiple units impossible. My unit was not affected, but had an unrelated issue with access. After pressuring the new guy in the office to help me into it we finally went up together and got it open. He originally told me I had to wait for a technician in a few days. After helping me I got a call to let me know my 24 hour access is revoked while they "look into" the tampering of the units. About a week later they let me know I would not be getting my 24 hour access back because I'm not a "registered business." I'm not sure what a musician in nashville is considered, but I think my tax guy considers me. They were sure to let me know that I signed all the correct paper work and paid the correct fees, but someone on there end didn't go through the proper channels to allow me access. No surprise there. They seem to do whatever they want here. (i.e. open your unit without telling you). Additionally, if there is no power (like in the last ice storm) you will not be able to access your unit regardless of what floor it's on. The front doors are all remote access as well. I attempted to retrieve an emergency power station that was in my unit during the storm. I was not able to gain access until power was restored. I really loved this place for a year. I was allowed to play my drums at here and had 24 hour access. Now that's all gone and staff members are just opening units whenever they feel like it. Original review from a year ago: Three is amazing. Very excited to use the space!

Tony was great helping me getting a bigger unit. Extremely easy seamless process. would highly…read morerecommend this company.

This review is for the storage facility. ours was next door to the uhaul and they bought it out and…read moremade some changes for security. I have been here a little over 2 years and have never had a problem and they always inform us of changes and weather affecting units. They notified me with plenty of leeway to change the door and improve the locking situation. As far as the negatives? its not really anything to do with the team there- it is that the cost keeps going up and that sucks. The best thing about the uhaul? two people. Marvin the manager is truly solid! He is truly a good person trying to make a difference. I have seen him come in after power washing a box truck that was dropped of on a move from Chicago to Nashville. the renters weren't happy with the people who rented to them in Chicago so they took dumps in the back and urinated all over it. Marvin went in to spray it out and then sanitize it. and I commented because he was wet and smelled Ike bleach....so remember for ever one of your complaints they are dumped on daily.. . I also want to commend the security lady that checks on the units because she has come up to me asking questions to make sure I am who I am and that makes me feel good. i know she doesn't get paid a lot and is hoping to one day own a small home nearby for her and her daughter. So a big thanks to all for what you do every day to make a difference even when no one seems to see it and please know that we do see you but you just don't hear of all the things that you did right today.. God bless you and keep you!

My unit was broken into. They cut a hole in the wire mesh ceiling. Stole my tvs, surround sound,…read moreplaystation, etc. Dumped, broke and trampled on every single box in the unit. My whole home was in that unit. No one from Uhaul has reached out to me and this happened 3 days ago. I was told by the police officer that this is common for that facility. So not only do I feel violated, I feel I PAID to have my things stolen.