I walked into this facility and was immediately greeted with a smile from Bobbi. She was absolutely…read moreamazing with getting everything set up for me. So friendly and helpful in making sure everything went smoothly. I am extremely happy with my decision to store with this location. Highly recommend doing business with Bobbi, she's the absolute best!

I rented from here for over a year. I would say the only thing I really liked about it was that I…read morehad an app I could use to open the gate with. Otherwise, I would definitely not recommend it at all. The storage itself is on a hill, so it's pretty steep to get up/down. When I went to rent it, the guy was like oh yeah, we salt and something about having heated concrete so that people can get into it all year. Yeah... neither of those is true. So many times the place was closed due to ice/snow. They do get you in with the special pricing. However... in the year and 3 months I was there, they raised the rent FOUR times. So basically quarterly. So it went from $100 to $250. Everyone I talked to had never heard of a storage unit raising it so many times in one year. There was no lighting in the unit, and not in the best area of town, so I'm not sure why it needed to raise that much. At one point I found a couple brown recluses and cockroaches in my unit (no, I didn't have food in there and there was none where I moved my stuff from). I lined the doorway and such with roach poison and used one of those foggers and thankfully I didn't see any more after that. I've gone through all my things and also thankful that I've seen none... but still not fun and spending the money on that stuff is not ideal. I guess lastly for now, is the lack of being able to get ahold of anyone in the office. I would leave messages (because they never actually answered the phone (it would automatically go to voicemail every time) and never could I get anyone to call me back. I will say, the corporate customer service line of the company was good and I always got further with them than trying to go through the office. So one small pro with this company. Overall, I was so incredibly frustrated and I woul dhave left long before if I'd had the ability to move my things before I did. I do not recommend this place at all. Go pretty much anywhere else is my suggestion!

Really disappointed with this company. I made the mistake of renting a unit when I was out of town,…read moretrusting that they would give me what I needed, and I was sadly mistaken. I needed a flat entryway to park my cars as well as some type of electric outlet so that I can plug in a battery Tinder. They gave me a unit and told me it's exactly what I needed and when I got there two weeks later, it was not. When I called to let them know that the original salesman was dishonest. All they did was refund me a prorated amount and kept the rest of the money. For sure will never rent from these guys. I don't like doing business with dishonest people.

FIVE STARS FOR SURE!!!! Kathleen and team is amazing!!! They…read moreliterally took care of upgrading me from a smaller unit to a larger unit in minutes!!! Then, as I showed up with the U-Haul, Kathleen opened the gate for us so we could keep On moving!! So sweet of her!! Service with a smile and I appreciate the fact that she was quick and efficient as I was on a timetable! No waiting at all! I have already recommended extra space to a few friends but I just have to recommend them to everyone on yelp!! Clean storage spaces and the best bedside manner around! Thanks Kathleen! You're one in a million! Paula Wilkens.

Nashville has lots of storage units, and this one stands out. Management, at this location, is very…read morehelpful! -Renee

This place actually deserves 0 stars but that isn't an option…read more I began renting at this facility in December 2025. The rental rate was $25 a month. The lease agreement states I'll be notified 30 days before in writing when the rate increases. I set up auto pay and didn't really think about it. A few days ago I was charged $67 for the same unit. When I looked back in my email I received an invoice 14 days prior. I called today requesting a refund since I was not notified in time. They are outright refusing to honor their own contract. The man I spoke with alleges they cannot process a refund. Which is an outright lie because if you can process a payment you can process a refund. He tried to offer me a credit for next month which was inadequate. I reiterated to him that I do not want a credit because I no longer feel comfortable being a customer. He was rude and dismissive and alleged he could not transfer me to someone else. I have no other choice but get my attorney involved. This company is a total scam. Pay more on the front end and go with a reputable company who actually cares about their customers.

Great location in East Nashville. The Facility is very clean and offer many options for making your…read moremove easier. The prices are average for storage units in Nashville. The hours are a little hazy. I did assume with it being open 24 hours that it was in the cost of the unit. But, later found out there are extra charges to get access after hours. It's an Old building that someone told me used to be a bank. But, looks more like an old school or church. Which, late at night can be spooky.. Lol! Please don't watch the cameras. I pretty sure I look like I'm in a scenario from a horrible movie. It also has bathrooms that are accessible at all times. Now, that's a true gem in Nashville

Excellent experience. The space was bright and clean, and my stuff was there for 1.5 years with no…read moreissues. I really appreciate the dollies and other moving equipment they have available. The docks that you can pull up to are very convenient, as is the ability to rent a Uhaul right there!

Tonya is awesome. Always there to help whatever you need. Very easy to do business with her and…read morealways super friendly.

Great place and very friendly! Tonya was very helpful and took us around the place. And let's not…read moreforget about Austin was very nice and welcoming. Great staff!

This moving company goes above and beyond to make your move as stress free as possible. The movers…read moreare professional and personable. They handled my belongings with care as well. The owner, Matt, was there to answer all of my questions and concerns prior to booking and I highly recommend them.

What a great experience! From the minute I contacted Jennifer seeking help to unload 2 shipping…read morecontainers we had coming in, Crossroads was "on it". She called when she said she would call, made sure we were up to speed on every part of our unpack / furniture install. I called other movers but the didn't measure up in their professionalism and didn't give me any confidence. When the movers (Mike & Keith) came out they were 100% efficient and professional. I won't need to shop next time I need help moving, there's only one place I need to call. Thank you Crossroads for making my life easier.

My apparel business after thoroughly researching went forward with this 3PL, this is our 3rd 3PL…read more We were with them for 6 months and finally have been able to move our goods to a different warehouse. We lost thousands of dollars in expenses from using Warehousing Pro. I am at a loss to understand how any other small businesses are able to turn a profit with using Warehousing Pro. Pro's: - They have good customer service reps and they mean well - My manual B2B orders were processed within 1-2 days. Con's: - You are never provided details for the man hour charges. It impossible to understand what you have been charged for, it is pretty much an open checkbook. - They will charge you for customer service as man hour's, even if it is their mistake and have short shipped something - They take minimum 3 days to fulfill a website order (How can a small business remain competitive with the typical SLA 1-2 days in the industry) - Our shipment's of less than 1lbs were costing us each time $10-13 to ship out. More than the cost of our item

Great Service!! The company was excellent with scheduling…read moreand customer support, I was communicated every step,Their services and attitude is top notch.. I highly recommend Warehousing Pro!

On the first call, the owner Ben told me he would 'likely'…read morebe on the job himself. If not him, he assured me, was 'sending his "A" team'.... NEITHER happened. Got three ( nice ) young men BUT sadly, they did NOT do a good job ( as you can see from tne attached photos ) They actually left one side of each piece uncovered/unwrapped then put THAT side on the BOTTOM of the dolly and DRAGGED it...damaging three pieces. I didn't realize I would need to tell/ show/explain to them how to do their job properly. They ONLY had about 12 pieces of furniture to move, and although not 'heirlooms', certainly, more care could of been taken. Owner comped me $75, saying he wasn't "sure" his guys did the damage Really? Three relatively new pieces ALL damaged on the UNWRAPPED portion discovered upon arrival at the new location? Also, was 'advised' by the owner Ben to pay for 3 workers, so that one would ALWAYS stay with the truck ( and stuff inside ) THAT was NOT the case, as they all worked together leaving the truck unattended in the parking bay. Really wanted to help support a new, local business, but I would NOT recommend using them.

I can't say anything but great things about my experience with this company! The drivers were…read moreprompt and so professional. They were very careful in handling my furniture. Everything was padded and wrapped to perfection! They moved so quickly. On top of that, they have an hourly rate with no hidden fees so I knew exactly what to expect! I've never had a better experience with another moving company and I've already recommended them to friends that have upcoming moves.