We have a storage unit at this location. On 3/29/2026 my family were bringing two pickup trucks we loaded up to put in storage. We pull in and start to unload and a lady by the name of Sandra came out hollering at all the customers that were unloading there cars & trucks had to be at least seven people she was yelling. What are you doing we are closed and I said it says 6:00pm on Sunday's and it's only 5:00pm! Well we are closed and if you all use the elevator your going to get stuck and have to call the police to get you all out! So either Public Storage needs to fix your information or Sandra wanted to skip out early? But at the end of the day Sandra needs a little more customer service training! I attached photo of your hour's! read more

Public Storage - Self Storage Near Me - Las Vegas, Nevada

Rent Keeps Going UP! I have been trying to move to LV and put my stuff in a 10x10 unit. I initially paid around $160 and after 4 years I will have to pay $340 per mo. I live over 500 miles away and can't afford to get to LV, otherwise I would go there and move my stuff elsewhere. They got me over a barrel. It is really difficult when you are on a retired income. This review applies to Public Storage in general. They are greedy. The manager at this location is very nice but she is bound by company policy. read more

My husband and I stopped by this Public Storage location on April 26, 2025 around 4:00 p.m., and had a really great experience thanks to Sandra and Moneh. We had to drop some items off and take some home with us and needed to use the restroom--and they were both so friendly, professional, and kind in allowing us access. It might seem like a small thing, but that level of courtesy and respect goes a long way, especially when you're running errands and dealing with moving or storage stuff. They made the whole visit feel more comfortable and welcoming. It's not every day you come across staff who genuinely make your day better, but Sandra and Moneh definitely did that. Very happy to have this storage place. Thanks again for the great service read more

This has been the worst customer service and storage experience of my life. My unit was located on the second floor, and on three separate occasions when I rented a moving truck (over $100 each time) to move my belongings out, the elevators were broken. Each time, I arrived prepared to move, only to be told "sorry, there's nothing we can do." Because of these elevator failures, I was forced to extend my rental another month. Adding insult to injury, I was then charged not only another month's rent but also a late fee and was even threatened with a lien on my unit--despite the fact that it was physically impossible for me to move my belongings due to their equipment being out of service. The property and amenities were unsafe and unreliable. The elevators were constantly broken, and on one occasion I became trapped on the second floor. The only exit was a stairwell that led to an outside area surrounded by a tall locked fence. I was completely trapped, and repeated calls to the office went unanswered. Eventually, someone in my group had to scale the 8-foot fence to get help. This situation was a serious safety hazard and likely a violation of fire code. The condition of the equipment and lack of response from staff made the property unacceptable and unsafe. I called and left multiple messages for the district manager, and not once did I receive a call back. The complete lack of accountability and customer service is unacceptable. Public Storage's failure to maintain working equipment cost me hundreds of dollars in wasted moving truck rentals, forced me into another month of charges, and then penalized me further with fees. This is borderline predatory and feels like theft. I strongly caution anyone considering renting here to think twice. Equipment reliability and customer service matter when your belongings are involved--and this company failed on both fronts. I am pursuing this further with the Attorney General's office, as no customer should be treated this way. read more

No one in office. Can only get national call centers to actually answer calls. Gate code only gives you access when the business is open, NOT after hours regardless of what they claim. "After hours" phone number is closed after hours as well. I would NEVER recommend renting here. read more

Had a couple issues but went to the office and spoke with Tai she was very helpful and very professional help me with all my issues very friendly and very clean place thank you Tai!! read more

Access closes at 5, dumb. Don't lock your elevators if they're the only way to reach my belongings. Staff is not there, literally. If they were home it wouldn't shock me. Nobody is here ever. No public restrooms. Choose a different storage. read more

Do not trust this property nor COMPANY! My shit was stolen in 2021, and it's 2024! Nobody has any resolutions outside of opening an insurance claim! That's not the point, and I should not have to open anything due to the neglance of the company at this point! I've been paying my rent on time. I called the corporate number, and they are clueless as well, and they do not have the ability to escalate a call and have someone call you back! Y O U have to repeatedly call them back! Disgusting the values of this company and EXTREMELY POOR customer service! My rent has steadily increased over time and I never said a word. Now I found out over half of my shit has been stolen! Thousands of dollars gone!¡!!!!!!!!!! And the company does NOT CARE!!!!!! PISSED DOES NOT EVEN EXPLAIN WHAT I AM RIGHT NOW!!!!!!!!!!!! read more

If you want to NOT be able to get your belongings from your storage? Then this is the place for you! If you want to think your facility is open till 9 PM and it isn't? Then this is ALSO the place for you! Looking at the website, I see it still says they're open till 9 PM. They are not. Which is in itself very inconvenient. I traveled 10 hours to help my daughter move in Vegas. We got to the storage after our long drive and we were able to get one load and then they told us it was closed. The elevators stop working and the doors lock you out and everything. So we came back the following day thinking we had till 6 PM, guess what? Then it was closed at 5 PM....absolutely ridiculous. If you want to change your hours? Make it known so people don't waste their time going there. Or waste of money storing their stuff there that they have no access to when they need it! Not only that, we had a truck parked inside the building, trying to load our stuff. The elevators stopped working, and the girl from the office told us they were closed and went back to the office. Knowing we were gonna have to go get her just so she could punch in a special code to open the door so we could just get out! Five minutes before that we witnessed her giving two individuals a cart to move their stuff, also knowing they were closed! We saw the girls trying to get on the elevator and we told them they're closed. They said she just gave us this cart? We said we don't know why, because they are closed you won't be able to access your storage. To top it off, I called the 800 number to find out what was going on with the hours. The customer service told me they are open till 9 PM to which I had to tell them....No they're not. They're closed at 5pm! The customer service people were surprised and thought there had been some kind of mistake They connected me with the actual facility to which no one ever answered the phone. Don't waste your time and money at this establishment. It's a joke. read more

I am extremely frustrated. I went to my storage last night at 8pm before they closed and had my U-haul truck ready to move in. Next thing you know I open the lock and there is someone else's stuff in my unit. HOW THE HECK??? That is absolutely ridiculous and unprofessional!!! Did you not look in the storage before giving it away??? What a waste of TIME AND MONEY! I had paid movers, a u-haul truck that I had to EXTEND FOR EXTRA MONEY all because no one was able to help me get into a CLEAR STORAGE. I've been calling all morning and cannot get a hold of a single person. Please reach out I need my money back. What a waste of my time and money! I will be heading to the location after work today and complaining. RIDICULOUS. read more

This place is a JOKE!!!! The sign on is great at a great low price and now within a year we are up to over $300 a month. I have no issue paying this to store our belongings and I get that they are providing a service, however... In the past year the drive thru gates have remained broken!! Access is difficult to get in and out if you are using a moving truck. The app only works a part of the time to access the elevators. Elevators have gone out while in the basement area, staff line is "you can use the stairwell" Try hauling furniture up a stairwell. Last week tried to go get our Christmas items out of Storage, returned 3 x to get it. First attempt the app didnt work to the elevators. Second attempt the elevators were down, third attempt elevators are still down and told that it wouldn't be repaired until later in the week. Made a call to Corporate regarding this, was told that they would let the District manager know, as if the manager doesn't already know this place is $#!+ Hole!!!!! So we are now paying $300 a month and dont have reasonable access to our belongings. A Stairwell is not reasonable access for Units located in the Basement especially for older individuals. Sounds like Breach of contract to me. Don't waste your time or money on these units, it has been a year of nightmares. read more

Did it online very simple to get started 02/27/2022 Team called with in 30 mins after finishing online. Went down next day to finish process Started moving into storage 03/1/2022 I arrived real late before gate needed to close for the night Had trouble getting out of gate later after we were done had to call overnight customer service which was simple asks you 3 questions to verify you Gate code/last four driver's license/and phone number Before connecting you to customer service to open gate So if your in over night after 9pm gotta know these 3 things Or just begone before 9pm hits Other then announce of that it's very clean very operable and door big enough to get in any items I got 10x10 unit Oh and love the app download idea so easy to get in and out Download login hit access gate and open when near the opening and close for gate And price was pretty decent compared to a lot of other companies I spent 2 days looking read more

Public Storage - 10x10 unit How wide door is - Self Storage Near Me - Las Vegas, Nevada

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Never rent here, broken equipment, burglary. Terrible!!! Giving a 2 start only because it was nice at one point . Must be new people now. You will never ever get a piece of mind here. They do too much!!!. The price has went up on me three times in one year . If anything, you should reduce rent after a year. Pay almost $200 for someone else to come in at 90-100 is insane for the same size. It's not fair. Everything stay broken that they have to make your moves smooth. You can NEVERRRR find dollies to move around.. elevators broke at least every 4 to 6 weeks IS INSANE . Super super super super inconvenient when you're upstairs. this really put a hinder in my day today to arrive and broke elevators forces you to take the steps which is mainly for emergency use and you better hope they don't lock( i was stuck once ). Then close at 6 PM. You can't even get in to get anything after work if you get off later. I have been moving my things and decided to take the rest of today and finish because I only have four days left and what do you know!!!! BOTH elevators out. Can't even move today super disgusted in coming allll the way their.Cant do a damn thing today. This is literally the top five most hated places I ever had to do business with. This place has changed in the last year. Its so dirty and always 90% crowded . homeless people walking in and out and charging cell phones and going into units. They have now covered the outlets and tore down the garbage area made the convenient doors to go in and out becomes now emergency doors so you can't even really get in good enough, it is so crazy around there it's not even funny. Run run run run run run run run run. Lots of theft!!! read more

I have been with this storage unit for 12 months now, my rent is now on its second increase so I've gone from $188 a month to now $255 a month! unreal! every time I call nobody answers it's days before I get a phone call back, been having a hard time getting into the facility at certain hours, there's never any dollies my unit is a mile away from any entrance, and the place is a dump. unfortunately, I'm in a situation where I'm in another state and don't have a way to move my unit so I'm just continuously being raped. read more

This Public Storage facility is a nightmare. 1. The roll up gates to the enclosed loading area are ALWAYS broken. The two times I was able to drive in to this area the gates closed behind me and would not open back up to let me out. Me and my car were stuck in there for quite a while. 2. I was in the basement when the elevator stopped working. I took the stairs, exited via the stairwell and ended up outside in the rear of the facility. It is completely fenced in with no way out. I had to crawl on my belly under the fence to escape. Then I was again unable to open the gate to get to where my car was parked. 3. While unloading items in my storage unit, someone threw a large brick through my car window which was parked in the enclosed loading area (both gates were closed at the time). He stole my purse, wallet etc. 4.There is NO SECURITY here. Only enough to lock you in the facility with a criminal. This is a dangerous and dirty place. There is always broken glass and trash all over the parking lot. 5.The loading area is a terrible design even if the gates work. It gets congested and almost impossible to move your things around the cars and trucks parked right next to the building. 6.There are a total of 3 carts for the whole facility. But they are only available during office hours and only if you leave your drivers license on the counter in order to use one of the 3 carts. Management has not returned my calls. There are no emergency numbers posted if you should get locked inside like I did. I do not recommend PUBLIC Storage AT ALL. I will say that the girls in the office are friendly and polite and I'm sure none of this is their fault. Terrible management. Awful place. read more

Renter Beware: You rate will increase!!! I was there and in less the. 4 months my rate went up $80. I asked the simple question when I was there about other people reviewing about rate increases. Lei (the property manager) said if it increases to let her know and she will get it back down. When it went up I went to her and she said I said I would try but there was no promise. She just smiles at you with the kick rocks attitude. Another renter said they doubled her rate so this seems like a common practice. The doors are always broken. For the 7 months I was there both doors were never working. When asked every time it was we are waiting on parts. It doesn't take months to get parts. The cameras are absolutely horrible and be prepared for random people just showing up and sitting inside. read more

Rarely do I have negative interactions and Yelp about it; however, I had to for this facility. One word sums it up; TRASH. The initial amount I paid in November was $95, then $26.03 in December, then $71 for January thru April, then rent increased to $80.10 which they claimed I got a discount price. I have had a pleasant interaction with the man that works in the office; although I don't go in there often. Today I went in to find out if I could get into the unit; even though I am paying late this month and am unable to get access via my app. Mind you, I could've just walked through the office and gone up to the unit and did what I needed to do. This is what I get for being a rule follower. Check it out. I go in and ask about the access since I was unable to get in via cell phone. This so-called Customer Service Rep, Jayce started spewing out information, like if you don't pay by the 15th then your unit is double locked and if you still haven't paid by next month there will be a lien on the unit and it will go to auction. She then said that it would be considered trespassing when you're rent is late so you are trespassing when you follow other cars in, go through the office to go into your unit, etc. She then told me that I could go into my unit today but any other day, if the unit isn't paid up to date, would be considered trespassing. This is all after I told her when I anticipated paying. It's considered trespassing today, but she says I can go to my unit today? Make it make sense! When I wanted her name and the name of the District Manager, she told me to leave after a remark of "a thank you would be nice", and some faux posturing. Then she said she was calling the police and I concurred that she call them since she felt a fleeting sense of superiority. Long story short, as I'm collectively putting things together so I'm not wasting any other energy on this trash but in short, save your money and pursue other facilities in town that provide better and consistent customer service. It was time for me to move my work stuff so this was a blessing in disguise. read more

Online system is very user friendly to use and check yourself in with and have really good prices. The units are pretty big. Now when you get to this location they only have 3 carts for the whole facility which is horrible. Made moving in that much harder. The elevators wouldn't work half the time and got stuck in them multiple times. They need more carts available to customers. read more

Poor reviews for EVERYTHING. EVERY aspect if this business needs to be investigated! I have never in my life seen such unprofessionlism go unchecked for so long! Only reason why I haven't moved out is because I can't yet. My stuff is still being stolen. I have been harassed and violated in bathroom by staff. I can't access my unit 24/7 yet there is no security in site after 9pm ?!?!? Who does that???? read more

I'm so excited that this was fast , and timely. No issues I paid and got the service I needed. Thank you!!

Went in to load up some stuff in my storage next thing you know the lights turn off and I'm Locked in. Phone had no service since I was underground so I had to find the emergency exit finally after I make it out the facility in the very back I make it to the gate so I can get back In my car turns out since the facility is closed I can't get back into my car. I call the number on the pinpad that says if you need help after hours to call and brenda over the phone was very rude. She tells me she can't help me get back to my car and that I have a goodnight then she hangs up and won't answer. Had to leave my car over night and walk home. If management sees this email me Valentinvela95@yahoo.com read more

Service was great I wasn't in there long and customer service she was so nice to me I'm glad to do business with them.

Often than not, it's not the property managers' fault whenever someone decides to steal their dollys. However, they should have atleast one on stand-by for anyone in dire need to move boxes in/out of the storages. I closed out my rentals today and regretfully, I was pushing all my boxes out of the storages all the way to my car parked outside the property. read more

Rate went from $99/mo to $159/mo in a heartbeat. Place is decent and clean. The remote entry never works though.

This rating is for all Public Storages although nothing at this location ever works doors, elevators, codes etc.. I just want everyone to be aware that in your contract in fine print somewhere it states that they can go up on your rent anytime . I thought this was important enough for everyone to know since this is trying times for everyone. I didn't know this and my rent went up $40 after 4 months mind you I have 3 storages since they didn't have any more of the large storages on first floor and the day I moved my stuff in the elevators were not working. VERY IRRITATED I want to put this review in every location!!!! read more

Fabulous unit to store household goods very secure. Brian the manager is great. The units are a bit pricey but well worth it. You have a loading garage and everything is inside. Also their app let you in the building without having to remember a code read more

Too complicated to rent. Took me 5 tries to get the unit paid for. Clean facility. Staff was very friendly. Great location. Charged for insurance and I didn't need any. I have renters it would cover it. They wouldn't take it off and give me my money back. I had to provide my own lock. Buy on Amazon. It's pretty cheap same lock $12. They charge more. Not bad. Maybe just some improvements online...... read more

Only having carts during business hours is my first complaint. As a smaller person, it's tough to load and unload a storage unit one item at time. After paying a small fortune for a 5x10 my husband and I quickly realized that we needed as bigger space to move out a house that was closing escrow. My family was already being displaced between the current rental & securing a new rental so we didn't have time to wait to upgrade to a 10x10. Three days of calls and 4 trips to the storage unit and I am still renting a uhaul to hold my remaining items because 1. No one answers the phone 2. the employee on site doesn't know how to prorate and upgrade without additional charges & refuses to contact manager for additional help. I refuse to pay public storage for 2 unit's when I only need one. The elevators are awful, which makes this cart-less adventure even more ridiculous. Do yourself a favor and look elsewhere. read more

NOT WORTH ONE STAR!!!! LIES, FRAUD & SCAM!!!! I called the reserve number to get a space and I was told verbally about their first time renting 50% off move in sale. Very appealing. Set up time and address. Got there and it was perfect. Size , location and price. I showed the text and conformation emailed for the 50% move in discount and was denied due to have rented from Public Storage before. Never have I rented from them. So this is the new cheating business companies are doing things now days? NEVER USE PUBLIC STORAGE!!! read more

Wow Jackie answered all my questions had all the answers she was amazing perfect person for the job thank you Jackie

I set my rental online and it was super easy. I went to the facility and my space a week or so later. The attendant was friendly and showed me how to access my unit. The facility was very clean. I love how easy it was. read more

Public storage is awful an add online said $29 a month but I was only a sign on fee and for a 10x15 was 180 a month absolute rip off its only good if you have big money to spend monthly read more

Don't Fall For It!!! Don't fall for the great online prices created to lure you in! We are senior citizens and our landlord sold the condo we rented for 12 years and there was no affordable housing available for us. We had to put all of our life in storage and hope that things get better. But just like everyone else is gouging people, now this location on Rainbow Blvd. just raised our rental fee EIGHTY dollars a month! You can expect a small increase , but after 4 months they are raising it $80? Greed. Pure and simple. read more

Staff was great! Nice to have covered loading and unloading. Only negative is there isn't enough carts to use. Love this place,

Do not rent here. I just sat here for over 10 minutes waiting for someone to open the door/gate to get in. Despite knocking and calling, it still took that long for someone to simply come out to push a button. They know it's broken but still take that long to open it. People will use all 3 dollys at a time without caring about anyone else maybe needing one too. Once you pull into the "snow tunnel"... good luck getting out and not getting stuck behind other cars. Not worth the hassle or irritation or waste of time. read more

Very clean checked in from my phone, staff friendly and helpful. I liked that I could pull my truck in to the garage and unload and the elevators were spacious it made unloading go quickly. read more

up front pricing, and the front desk crew were very nice and helpful! Would recommend for sure!

This storage facility is great. It's clean and they have security camera's everywhere so I feel like my stuff is safe and secure! The staff are super friendly. The manager Lei is AMAZING!!! I told her I needed to upgrade my unit and it was so simple. I got a great deal and I would recommend this place to anyone! I normally don't do a reviews but they deserve a five star rating! read more