I love the customer service and the way Dale takes care of us and all our needs.. A really great…read moreplace to store your personal items!!

This storage facility and Dale specifically are fantastic. It's clean and monitored. I had an…read moreinside unit and a vehicle stall. I felt my items were safe and secure. I recommend this facility without hesitation. Ask for Dale.

Tracie had been helpful and patient from day one. We had to…read moreleave the country for a year, and this place held our household goods securely for the duration of our absence. Easy payment online, simple contract, no hidden fee. One of the few businesses I had no problem with, from move in to out.

Tracie was so professional and so nice when i first came wakking into the store. Im not used to…read moredriving a big truck and she helped me calm my nerves down. I ended up parking the truck to the far back (when she said front), but still was so patient with me. Thats when Ed and inspected the truck and told me I need a little more gas. They both were very friendly and patient. I will definitely be going there again when I need a moving truck. Tracie and Ed deserve a raise!

My storage was broken into and it seemed like know one at the facility even cared they told me that…read morethey saw nothing on camera footage.how does 10 units get robbed and nothing pop up on camera .no police came or anything .I literally tried to tell them about footprint and fingerprints and no one would listen

Great service! The agent assisting was very polite and explained all the details about renting a…read morestorage unit.

Just out of curiosity i wanted to read the reviews. Looks like Trina is an amazing working all…read morearound. Ive been here for 3 years already and i chose it for the location. Just recently i stayed because of Trina. Great person! I love when people respect their position enough to care about a customers needs. Long term. This is where you want to be. Hell even short term!! GREAT LOCATION BUT EVEN BETTER LOCATION MANAGER.

Trina is an absolute pleasure to work with. Best customer service hands down. Friendly,…read moreprofessional and very knowledgeable. Highly recommended public storage. Great pricing for the right situation.

This self storage place is super clean and the grounds are really well kept. Although the gate…read morehours are a little more restricted than other places, the quality of the place, area, and service more than make up for it. They have both indoor AC units as well as many drive up outdoor units. The pricing at this storage place is also highly competitive and lower than other area places for the space provided. They also run specials to help with move-in costs. Jenny who is in the office is so friendly, informative, and helpful. She provides all of the details you need to make a decision. She goes above and beyond and you can tell she cares about representing the place well. Solid place and I highly recommend.

Clean, newly built, secure and conveniently located. Customer service was always friendly and…read moreanswered all my questions. Units are reasonably priced.

They are running a bait and switch scam! When I started renting at $68/mo I was told that there…read moremight be "a modest" rate increase later in the year but that they would work with me to find a promo code to offset it. They raised my rate 50% to $104/mo and then told me they could not do anything about the increase. Additionally, one month after moving in both the Cubesmart app and the entry control box at the entry door by my unit stopped working. I paid a premium to be right by that entry door. For the last 10 months I've had to use the entry door on the opposite side of the building, almost a football field away, and haul things the entire length of the building. I was promised over and over that they were working to fix it but never fixed it. Lastly there is only one single man working in the entrance office for the entire complex. 9 out of 10 times that I went to the office to inquire about the entry problem he was not there. I recommend trying other self storage companies because these problems are Cubesmart company problems, not just a single location.

This place is horrible, got our unit broken into 3 times. Last time they didn't even call us to let…read moreus know. we noticed because we went to our unit and saw it got broken into again. Management doesn't care and are not helpful at all. Don't understand why they leave the doors open to get inside the units if they don't allow anyone in or out after 10. Would not recommend getting a unit here

Just rented a storage unit from US storage centers, the husband and wife team in the office were…read moreabsolutely the best saved me money. I got exactly what I wanted. If you have any storage needs, I would definitely consider them.

I must say my overall experience storing with US Storage Centers (Charleston/Durango) has been…read moreexceptional and second to none. Starting with Day 1 in getting a ride in the golf cart from Jeff all the way from the office to my unit as he gave me a brief tour of the property along the way, really felt like VIP treatment. Furthermore, Jenny at the front office has always been a pleasure to work with and there to handle any questions I had or to help facilitate and process payment for me from time to time. Thank you Jenny, Jeff and the rest of the staff for making my storage experience great, it's been a pleasure storing with US Storage Centers and it is evident to me in the way in which you all interact with me that you all love what you do and run a seamless business in doing all the right things.

Probably the best customer service I have recieved in a very long time! Jee was excellent and made…read morethe process with our U-Haul very easy and convenient. I strongly recommend Epic Storage!

I rented a Uhaul truck here and was assisted by Jee. What an awesome person, he was very helpful…read moreand knowledgeable. His personality is contagious and I wish more big box companies had more Jee's working there. Kudos to you Mr Jee I will definitely send people your way, keep up the good work!!!