I love the customer service and the way Dale takes care of us and all our needs.. A really great place to store your personal items!!

This storage facility and Dale specifically are fantastic. It's clean and monitored. I had an inside unit and a vehicle stall. I felt my items were safe and secure. I recommend this facility without hesitation. Ask for Dale. read more

Very safe, clean and well priced compared to competition. Access to facility is very easy. I would definitely rent here again!

High theft rate at this facility. Poor security. My entire comic book collection was stolen during daylight hours. The manager even stopped to chit chat with the thief as he was stealing and then wandered back to the office to do nothing. Store your valuables anywhere but here read more

Rancho Lone Mountain Storage - Self Storage Near Me - Las Vegas, Nevada

The best person to person experience that I ever had while conducting a business transaction. Dale/Manager provided the information requested for a storage unit. Very detailed but simplistic. I was able to complete the application and was provided the keys in under an hour. The storage facility is very clean and orderly; if you need a storage facility with a personal touch, consider Rancho Lone Mountain storage. read more

The property is clean and well maintained. Staff is friendly and respectful. They reviewed security measures in place and features of service. Overall, a great experience and good value. read more

This is a great facility under new management! The new manager is friendly and helpful - knows what he's doing. Highly recommend and two thumbs up for service! read more

BEWARE! Stay far away from this place or suffer the consequences! There were over 20 breakins in the last 20 days and the ownership does nothing! No security, cameras poor or inoperative, NO ONSITE MANAGER, and the list goes on and on! Pay more money somewhere else to have your valuables protected and get true security. Please don't take my word on this place, just call the Metro Police department and ask! YOU HAVE BEEN WARNED! read more

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Been renting here for quite some years now and I've had many ups and downs throughout my time here but ever since Dale took over and started managing this place it's been nothing but a pleasure. Truly appreciate all his hard work and help! Dale always provides excellent costumer service with respect! read more

My boyfriend and i absolutely love storing with this storage facility! The main reason is Dale in the front office he's always available and super helpful, honest, and knowledgeable and very sweet and kind. Great facility and Five star service every visit! We absolutely will always recommend Rancho lone mountain storage to friends and family! read more

Wow! The one moment of pictures that was posted does not do the location any justice This storage facility has been a blessing they are very convenient and understanding they are a small facility and have upgraded so many security features you really get treated like family. read more

clean, friendly, safe and reliable!! had our storage for almost 20 years here and it's been great!!!!

The manager Dale has contacted Yelp twice. Yelp has removed my reviews and I have the photos to prove it. My review is truthful and factual. Dale harassed me from the moment he met me. He would come to the storage unit, ask me if I am selling drugs, flash his lights into my car, and circle my unit. I will not allow him nor Yelp to silence me. read more

Lucy will help you with all your storage and moving needs Lucy is very helpful and knowledgeable read more

prices keep going up without noticeable improvements that would lower insurance premiums. Management is excellent IF you can reach them. Climate controlled storage hallways windowless, very dark- dim lights turn on as you walk- but understand energy conservation- just kind of spooky.. Security an issue so suggest unless you are a big burley guy- go with someone as entry door to climate controlled building is unlocked ( though that is more convenient as you can park right next to the door) Hopefully exterior security cameras are routinely monitored. Gate codes are required to access storage units & there is a tall fence- but unsure about fire sprinklers, etc. read more

The manager Dale is a great person i prefer this storage any day and he is not there to take your money he really want to build with his customers.. I been at this location for a year and I love it!! read more

Rude folks. Felt like all they wanted was my money hurry up and leave. I asked around and was told some crazy stuff about the currant management team. I watched them during my visit and heard them tag teaming a customer who owed them money like two gangsters from the movie the god father. I exited stage left never to return to that hell hole in the wall. Trash everywhere no bathroom for customers sign said out of order but everything worked because I tested it when I washed my hands. I guess I was lucky it really wasn't broken but I made an educated choice to test toilet flush since the bowl level was normal and the sink wasn't backing up. So what was broken the managements teams will to clean the restroom for customer and slap a sign with some paper towels around the seat like you don't wanna look here. read more

I love this storage place. They have nice staff, clean units, and alarm coded gate safe facility. I appreciate the staff who have been very helpful with me and my family. I would recommend this place if you need a place to store your things. Reasonable prices and discounts offered. read more

A great self storage place. They have better prices than others in the area. The management is wonderful to work with. We moved our things here from a self storage on Jones. The Jones storage (now owned by Shield Storage), is horrible. When it was sold to Shield Storage, the prices went up, It is always dirty, and one Sunday when we arrived, they had "accidentally" locked us out of the gate and they refuse to turn on the "climate controlled" air even though it is about 100 degrees in there. So we moved our three units to Rancho Lone Mountain Storage. We are so happy we did. It is clean, cool and cheaper. read more

Wow, I was shocked when I read some of the reviews as these reviews are not the experience that I had at all! First off, the picture of the couple is old, they aren't there anymore. On my first visit, I asked if I could use the restroom and the answer was yes, of course. The restroom was clean, smelled great, all of the supplies for a restroom were present and it was nicely decorated. I've interacted with both of the ladies in the office, and I must say, they are both classy ladies. They are very (professional, very nicely dressed (business casual), are very courteous and knowledgeable and have never used any language other then professional. The storage units and the entire grounds are very clean. No trash anywhere. The interior areas are excellent if you are looking to keep art work and furniture in a climate controlled environment. I moved from two storage units to two different storage units. I wasn't really sure what I would need until I unloaded all of my belongings. I was never treated as thought the move to different storage units was a problem. When reading reviews, I have to consider the source. Are these people angry? Did they not get a BIG enough discount? People are always looking to get something for nothing these days. This is a business and it is in fact run in a very professional way. read more

We waited over an hour for this place to open when they confirmed a 9'oclock pick up time via email for our U-Haul truck. They didn't open until ten. Past ten now and we are still waiting for them to open. As a professional courtesy to your customers, honor your opening and closing times, and honor your written word- if you say pick up a truck at 9 am, be here at 9 am to open your doors. Would never recommend to a friend who is moving. read more

Have never had any kind of problems, payments always go through immediately, great online resources and frequent discount opportunities. The facility is always clean, the inside is always air conditioned, like agreed to. Very well priced. Employees continuously represent company in a polite and professional manner! read more

Do not count on this place. We waited for over an hour for them to open and after making numerous calls we went somewhere else. Spoke with employee on Sat to check prices and units available and hours of operation on Sunday. We showed up to drop of uhaul and get storage with three other customers were waiting for over an hour. After we spoke to numerous people from uhaul and the answering service for the place we finally left after hour and a half because. No employees ever showed up or came down from the apartment above the facility. You lost a lot of money and I am sure you got a call from your Boss... And probably Uhaul also. If I could give 0 stars I would. read more

5 stars for customer service. They helped me store my boat and took good care of it.

I have rented from this Rancho Lone Mountain Mini Storage in the past and had such a great experience, that when I needed storage again, I immediately knew that I would return to this location. The owners are super friendly and helpful and have always treated me like I'm a good friend, rather than just some random customer. Lone Mountain Mini Storage is the only place I will store my belongings, not just because of the outstanding customer service, but because of the security of the location with coded gate and units, but also the video surveillance. I know my belongings are safe. I wouldn't even consider going anywhere else. read more

If your ever needing Storage or U-Haul this is the place to go. It's under New Management but the ladies in the office got us in and out of there fast. There were several people waiting to be helped but they kept a professional manner and we're very helpful. They went above and beyond to meet our needs. Thank you Lucy and Dolores. Good luck with the new changes. I would give them 10 starts if there was an option. read more

I've had my stuff here for about three years, and I've never had a problem. Units are clean and air conditioned, the staff is awesome and friendly, and the rates are pretty good... plus, even though my unit is inside like down a hallway, I can back my truck up right outside the door. Huge bonus! read more

Nice storage location quiet area quick n fast sign up and easy process, also got great deal first 2 months half off.

We have used Lone Mountain Mini Storage for the past 5 years for all our storage needs, from trailer/boat storage to storing business parts and supplies to storing extra stuff cluttering our garage to helping our kids store their stuff while moving out of town. Love the helpful staff. They are always willing to help and will go the extra mile whenever you need them. Thank you!! read more

I chose this storage due to phoning for information about storage units in the area where I would be living. I cannot tell you how wonderful, polite, informative she was when I called to ask about sizes, rates, etc. After calling several others, where the people who answered the phone were rude or offered no information; there was no question on where I was going to store my things. Everytime I go in to pay, I'm greeted with recognition and professionalism, even when my payment is late. I would happily recomend them, the premises are clean, the staff professional, I've been storing things there for over 2-1/2 years. I am happy I selected this facility. read more