1. Rancho Lone Mountain Storage

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Las Vegas, NV

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Rancho Lone Mountain Storage

4.1 (30 reviews)
Open • 7:00 am - 4:00 pm

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Brad L.

High theft rate at this facility. Poor security. My entire comic book collection was stolen during daylight hours. The manager even stopped to chit chat with the thief as he was stealing and then wandered back to the office to do nothing. Store your valuables anywhere but here

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3 years ago

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1 year ago

I love the customer service and the way Dale takes care of us and all our needs.. A really great place to store your personal items!!

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9 months ago

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10 months ago

Very safe, clean and well priced compared to competition. Access to facility is very easy. I would definitely rent here again!

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2 years ago

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1 year ago

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3 years ago

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3 years ago

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2 years ago

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2 years ago

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2 years ago

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2 years ago

clean, friendly, safe and reliable!! had our storage for almost 20 years here and it's been great!!!!

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2 years ago

Business owner information

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Dale M.

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5 years ago

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4 years ago

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3 years ago

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9 years ago

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D A.

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9 years ago

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9 years ago

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9 years ago

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10 years ago

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15 years ago

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10 years ago

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16 years ago

5 stars for customer service. They helped me store my boat and took good care of it.

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10 years ago

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9 years ago

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15 years ago

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15 years ago

Nice storage location quiet area quick n fast sign up and easy process, also got great deal first 2 months half off.

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14 years ago

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15 years ago

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Ask the Community - Rancho Lone Mountain Storage

Review Highlights - Rancho Lone Mountain Storage

“Units are clean and air conditioned, the staff is awesome and friendly, and the rates are pretty good...”

Mentioned in 3 reviews

Read more highlights

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Public Storage

Public Storage

(10 reviews)

Northwest

Ms Wanda is very sweet and extremely helpful! She keeps the location clean make her self available!…read moreThank for your great service!

SCROLL DOWN IF YOU WANT TO SAVE YOURSELF FROM A BAD DECISION:…read moreTheir hours are incorrect, the office is not open as posted online. Office is open 9:30 am, not 6am. I rented a unit online, as it conveniently offers that you can secure a unit via erental. They leave the locks (they automatically charge for $21) inside the vacant unit. Once I got through the Alcatraz security system (which is great IF it was working), I was able to get to my unit. After I moved all my belongings in the unit, I find out that my unit door does not close because of a protruding metal inside the hole where you put the lock in. I called the customer service line for the one hundredth time, come to find out they don't even have a real time list of vacant units. So customer service asked me to choose a vacant one, use the lock that was provided in the vacant unit and made an appointment for me to visit the office Monday morning. I had to move everything again. This is not to mention the other bs that occurred while moving into this storage. The security code does not work at all areas, the fire department came because a guy got stuck at the elevator for over an hour, units are not organized with customer service department, another facility manager called me to tell me that customer service agent made a unit reservation for their location... I don't even know where that location is! So Customer Service people are incompetent. Talk to your property manager directly to get things done! Sandra pulled up 9:23 am, and she is the sweetest thing! Hopefully she can help me and this is all the customer service call center misunderstanding. Update 7/6: Sandra is AMAZING! She was able to fix ALL my problems and got my unit secured. Wow, what a huge turn around! From losing hope with customer service reps to full blown 5 star all because of Sandra. Update 7/11: Trash throughout property left by customers, sliding entry doors are broken leaving the building wide open, elevators does not work and with no hazard sign to avoid being stuck in it. Update August/September: dolly carts are constantly missing and unavailable. Update 10/28: random huge rate increase without authorization. called the office during business hours, and of course no answer. 10/29: still no return call from the office or District

Extra Space Storage

Extra Space Storage

(44 reviews)

Desert Shores, Northwest

I have never rented a storage unit before but had to downsize temporarily during Covid-19. The…read moreprocess was easy as I made a reservation online beforehand and a cheerful George-Elliot called me on the phone to confirm the details and give me information about the unit. George was amazing in helping me with all of the little details, even came by and swept up my broken glass without hesitation! The unit was a good size, tall ceilings, doors were easy access and it's all first floor. Time will tell but the initial experience couldn't have been better.

I used Extra Space Storage several years ago in California and thought I'd give this location a try…read morebut was greatly disappointed with the customer service. I paid for a storage unit over the phone and was not provided any refund policy information. I was then emailed a contract to sign but the wrong information was on the contract and they entered the wrong insurance coverage amount on the contract and asked me to sign it on docusign or a similar software. I refused to sign a contract that had the wrong info so I went to the location hoping for better service. Instead there was a guy that refused to provide a refund even though I had not signed a contract and had not been told of any refund policy or purchase policy when I had made payment. Just ridiculous!!! Thank goodness for bank chargebacks. I highly recommend you look elsewhere for your storage needs.

Rancho Lone Mountain Storage - selfstorage - Updated October 2026

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