They often raise their prices. I wish I had read the reviews prior to getting a unit here.read more

Exceptional Service Experience at Storage One…read more I recently had the pleasure of experiencing outstanding service at Storage One, and I am compelled to share my positive feedback regarding the exceptional assistance I received from one of their employees and I am delighted to share my positive experience with this storage facility. The location of Storage One is incredibly convenient. The facility is easily accessible, making it a breeze to get in and out. Whether I needed to drop off items or retrieve them, the proximity and accessibility of Storage One played a significant role in enhancing the overall convenience of my storage experience. Security is a top priority for me when it comes to storing my belongings, and Storage One exceeded my expectations in this regard. The facility is equipped with security measures that provided me with peace of mind. The well-lit premises, surveillance cameras, and secure access control system all contributed to creating a safe environment for my stored items. Knowing that my belongings were in a secure facility added an extra layer of confidence to my storage decision. The convenience of access was another standout feature of my experience with Storage One. The facility offers flexible access hours, allowing me to retrieve or store items at a time that suited my schedule. This flexibility made the entire process exceptionally convenient and accommodated my evolving storage needs seamlessly. From the moment I walked into the facility, I was greeted with a warm and friendly welcome. However, one individual truly stood out in terms of their dedication, professionalism, and customer-centric approach. I had the pleasure of working closely with Sue Chavez, and their commitment to ensuring a seamless and stress-free experience was truly commendable. Sue went above and beyond in addressing all of my inquiries and concerns. They demonstrated an impressive knowledge of the facility's offerings and provided valuable insights to help me choose the most suitable storage solution for my needs. What impressed me the most was their genuine interest in ensuring that I felt confident and satisfied with my decision. In addition to their expertise, Sue exhibited excellent communication skills. They explained the rental process in a clear and concise manner, leaving no room for ambiguity. This level of transparency and clarity instilled a sense of trust and reassurance, making the entire process remarkably efficient. Furthermore, Sue showcased a high level of patience and professionalism when addressing my specific requirements. They took the time to understand my storage needs and offered tailored solutions that perfectly aligned with my preferences. Their attention to detail and commitment to customer satisfaction were evident throughout our interaction. I believe that exceptional service should be acknowledged and celebrated, and it is with great pleasure that I express my gratitude to Sue for their outstanding contributions. Their dedication to delivering an exceptional customer experience has undoubtedly left a lasting positive impression on me. In conclusion, my experience with Storage One, and particularly with Sue, surpassed my expectations. I wholeheartedly recommend Storage One to anyone seeking reliable and customer-focused storage solutions. Please extend my sincere appreciation to Suefor their exemplary service, which undoubtedly reflects positively on your organization.Storage One has proven to be an exceptional storage solution that combines accessibility, security, cleanliness, and convenient access. I highly recommend Storage One to anyone in need of a reliable and customer-oriented storage facility. My experience with Storage One has been nothing short of excellent, and I appreciate the peace of mind that comes with storing my belongings in such a well-managed and accessible facility. Thank you for providing such a high standard of service, and I look forward to continuing my positive relationship with Storage One.

I had my storage here for about a year, the manager (Eric I believe is his name) went above and…read morebeyond upon moving out when the light right in front of my unit was out. The facility is clean and secure. I didn't find but maybe 3 bugs while unpacking, there's tons of security cameras the facility is nice.

Best storage facility around, it's safe, clean, affordable BUT mostly because Jesus goes over and…read morebeyond for customers! Jesus is a treasure to that company for real! Great customer service always by Jesus. Thank you!

I had the pleasure of working with Vanessa to get my storage unit set up. She was friendly,…read moreinformative, and answered all the questions that I had for her regarding my rental. The facility itself is great. I've already gone back and forth from my unit several times and the place always is clean. Would definitely recommend.

Efficient and friendly service. Otep was very friendly and eager to assist with the process as well…read moreas assisting with any difficulties I experienced with locating my storage unit during my visit. He offered very thorough explanations of the rules and process! This being my first time renting a storage unit, I for sure needed the crash course! The only thing that prevented a 5 star review was the gate access hours! I would love if this facility were 24 hours or offered longer available access to renters! Their gate/access hours are from 7am -9pm only You can only access your storage unit between those times! Facility is very clean, today with ample storage units!

Jenny and her husband are awesome to work with! She's very sweet and accommodating. It's really…read morehard to beat that. Great place for Mountain's Edge residents to grab a UHaul for their moving needs. I recommend booking it online so that their system has all your info already and it moves fast for you. You can even do self pick-up and use your phone to do the whole check-in and pickup process. I wasn't able to utilize this all the way since I used my name for the reservation but a different name for the driver. The system didn't like that and so I had to check-in in person, which worked out great since they were so sweet! At the end when we dropped it off, they read our mileage gauge and sent us on our merry way! Easy peasy!

I wanted to leave this review to say how kind the staff is from the groundsmen to administration…read morethey are kind, patient and helpful. The first day I was given a safety tour and small history lesson which I enjoyed. The next day the key to my lock (the one provided free upon purchase) broke and not only did they send someone immediately to help me I was given a whole new set of lock and keys no questions asked. The only reason I had to give 4 stars were for pricing. Now this business is worth the price it very organized, easy to navigate, great customer service, extremely clean and secure . I just didn't appreciate being told it was $110 a month for my unit until swiping my card and deep into signing I was told a extra $11will be added to the bill every month for insurance. Unless i get my own. $110 is a bit pricey so bumping it up to $121 it's not the best feeling. I also understand we need insurance but please be upfront before taking payment. This place is great otherwise even the salesperson that made the mistake.

Nicole was absolutely amazing! She was super nice, attentive, and very detailed throughout the…read moreentire process. She showed me the unit beforehand and gave me a couple of different options to make sure she could meet my needs and requests. She was extremely helpful and made the whole experience so easy and pleasant! I definitely recommend renting a storage unit here, and if you do, ask for Nicole! She'll take great care of you!

Very attentive! They answer the phone and are completely on…read moretop of everything. Nicole who runs the place and also lives there, is super sweet and extremely professional

Best self storage ever!! The staff is friendly and helpful! Easy access to storage units!read more

Security is tight and units are clean. My last storage place had breakins disputed the alarm…read moresystem. My unit got hit. Neighbors on both sides got hit. No video could be given to the police. No alarms, nothing. This place seems to be on lock down. If an alarm rings, someone comes out and checks.

HORRIBLE EXPERIENCE! The lady on the phone was SO RUDE! Nobody seems to know what's going on, got…read moredifferent instructions from many people which all seemed to be wrong. They wouldn't even let me check in within an hour of them closing just to make sure they didn't have to stay one minute past close (which wouldn't have even happened). Does it really take an hour to check someone in? How come I was told by multiple people weeks ago that I couldn't make a reservation but it would fine if I came within these hours? It wouldn't have even been as big of a deal if there was any level of customer service to soften the blow (like literally any at all). 10000/10 don't recommend.

dont rent there they are verry unprofesional and they restrict you when you have done nothing and…read morethen ten day you kick u out and if you dont they keep your stuff so they dont prorate nothing so they in other words robb you!! thats how they make there money robbing the little man the office help act like they own the place id love to talk to the owner...

Always good service and safe place to put anything valuable also we have been rented for long time…read moreno problems at all. Thank you

I have been a customer of safeguard mini storage for many years. I am so impressed with Terrie, the…read moremanager and her assistant Francisco. They are super nice, professional, helpful, and they care about my stuff.