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    Nellis Self Storage

    3.4 (36 reviews)
    Closed 11:00 am - 4:00 pm

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    Response time

    2 days

    Response rate

    100%

    Services - Nellis Self Storage

    Self storage

    Truck rental

    Vehicle storage

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    12 foot SPOTLESS truck!!
    Aj W.

    I came into the location today and rented a Budget truck from Rebecca and she was extremely helpful and appreciative of the business. I am finally moving my things to Arizona and I'm sad to be exiting the storage facility. The whole team has been nothing but kind and knowledgeable from start to finish. Highly recommend! The truck was clean and ready when I arrived which was nice. I saw the previous complaint on here about the insurance on the truck and only a fool wouldn't understand you need insurance to drive a vehicle like this since most car insurances don't cover trucks of this weight. But give them a try you won't be disappointed!

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    10 months ago

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    9 months ago

    The place has very positive vibes and Jorge was super helpful and friendly. He made sure my truck rental went smoothly.

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    1 year ago

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    Fernando A.

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    1 year ago

    Amazing service, affordable prices and the staff has always been so helpful and the best part is the facility is clean.

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    Photo of Fernando A.

    Fernando A.

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    3 years ago

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    Fernando A.

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    2 years ago

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    Fernando A.

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    3 years ago

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    3 years ago

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    Fernando A.

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    3 years ago

    This is a great and clean, friendly staff, pest free storage company! And that's important to me! Thank y'all

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    3 years ago

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    3 years ago

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    Fernando A.

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    8 years ago

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    5 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    5 years ago

    Great communication and privacy with our own storage unit they were up front with everything and great help from Tony & Peter

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    5 years ago

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    8 years ago

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    8 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    Ask the Community - Nellis Self Storage

    Review Highlights - Nellis Self Storage

    I really appreciate the new management especially Joe.

    Mentioned in 3 reviews

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    U-Haul Moving & Storage at Sunrise Manor

    U-Haul Moving & Storage at Sunrise Manor

    (28 reviews)

    Sunrise

    Sunday the 29th of March I arrived to pick up my reservation. I encountered two employees on the…read morelot. I asked where do I go for the reservation? They directed me to inside the store at the left side of the building. I went in completed my rental and returned to my car. I was blocked in as I had parked at the front of the store. There is no clearly marked parking spots for customers. I managed to pull around the U-Haul truck that was parked in the half circle driveway blocking my car. After this I pulled around along the left side of the business. Still unsure where to go to pick up the trailer I was wander around the trailers and trucks parked on the lot. The person working seen me, finished with the customer they were with and promptly hopped into a truck with trailer attached. They said nothing to me, this is the same person I encountered when I arrived. I continued to look around and decided to drive on to the back lot behind the store where this person went. Upon arriving in the back lot I seen many more trucks and trailers. The employee seen me walked past my car, I stood there next to my car waiting.They proceeded to the trailer and stood there looking my direction. After about a minute I turned and asked "Do you need me to back up to the trailer?" They said " yes", after backing up with zero assistance to indicate if I shou keep backing up or if I was close enough I stopped. Put my car in park and got out. They said "Where are the hooks?" I reached down and felt them "I said they are right here." They continued to feel for them and asked again in a rude voice "Where?" I asked "do you want me to connect it?" No answer...... they continued to be unable to hook the chains on the hook. So I asked again "do you want me to do it?" They said "No!" While it took 4 minutes for them to connect the trailer I was never spoken to. They did not say a word when they finished, no thanks, no all set, not one word was spoken to indicate all is well and I could leave. As they walked away I figured it was safe to assume they were finished. That entire encounter was awkward uncomfortable and left a bad feeling in my mind. I left went straight home and found that a brand new item I had sitting on my front seat was now missing. Did I mention the car I was driving has recording and I was busy that day didn't have a chance to check the footage however I sat down today and looked at it. No wonder why they were so rude to me. No wonder why they didn't acknowledge me didn't make eye contact nothing they stole out of my front passenger seat. They stole the item that I had just purchased that was sitting on my front passenger seat.

    Camille who checked as in was very friendly and helpful. The auto transport was in good condition…read moreand ready to go and was hooked up to our vehicle in no time.

    U-Haul Moving & Storage at Boulder Hwy - Horrible manger who don't like his job or know how to work it without the correct information

    U-Haul Moving & Storage at Boulder Hwy

    (43 reviews)

    The truck rented itself was fine, nothing special about it. The workers were helpful and…read moreunderstanding. The storage unit however was a joke. I planned on renting but be warned DO NOT GET THE 3x4. I needed something small and temporary while I moved. They provided a ladder for me to climb into the storage which was a random door 6 feet off the ground in a wall... very weird and a definite safety hazard. No camera on the hallway either only some areas of the storage. The elevator was so small I couldn't even fit the carts they provided inglés I stood on top of it with my items. ( im 5'1 and only 104 pounds and couldn't fit) The whole thing was suspicious I got a refund and left.

    Do not rent a U-Haul from this company!!!! They have other services there, but I was overcharged by…read moretwice the amount that I was supposed to pay!! When calling to adjust the bill, The "manager/jerk" talked to me like a child. (I'm almost 50 and very well educated) I was asked to "grab calculator" when HE Kept cutting me off to list the fees on my bill, the very reason for my call in the first place...to dispute the charges. Then I was told that "HE had other customers to deal with." (I'm sorry, am I not a customer too?) And then basically when I told him if he did not resolve this matter, I would dispute it and file a complaint, he told me to "do what I gotta do" When I picked up this truck, It was for a $19.99 hour rental and $.99 per mile. I used it for three hours. I drove 29 miles. I have my own insurance which he never asked me about so he just tapped that on the bill assuming I needed it And then when I brought the truck back, I told him that I could go get gas if it would be cheaper because I used 2.4 gallons and HE literally told me "don't even worry about it" and then charged me $16 for 3 GALLONS of gas on the bill!! What should've been a $45 charge ended up being $85! This place will gouge you and then when you try to get your money back, they basically tell you to go screw yourself. They also advertise that they have trucks vans everything that you want and then when you get there, they tell you that it's either broken down or someone else is using it or another excuse and you're stuck with a big ass truck that you didn't want when your reservation said that the cargo van was available. They're misleading And one of those businesses that is just corrupt and doesn't care. I feel sorry for U-Haul because they are an exceptional company and this place just happens to represent them unfortunately. I wish I knew the name of the manager. He's a big guy overweight with brown hair. Has a friendly attitude to start, but God bless you if you have an issue because he will basically tell you to F#^#?* off! Go somewhere else..go to a storage place with U-Haul....stay away from the small companies that have a couple trucks in their parking lot. They're a nightmare.

    Nellis Self Storage - selfstorage - Updated May 2026

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