If there were an option for zero stars, I'd take it in a heartbeat This wasn't just poor service it was a full-blown disaster wrapped in denial. Supersonic Movers didn't just mishandle my move, they shattered my trust, broke belongings, and wasted my time. The crew showed up late like it was no big deal, tossed my items around like garbage, and vanished with excuses when confronted. I felt powerless watching my valuables suffer at the hands of people who couldn't care less. Professionalism? Nonexistent. Responsibility? Zero. Customer care? Laughable. It felt like hiring chaos in uniforms. I wouldn't trust these guys with cardboard, let alone furniture. If you're reading this, learn from my mistake steer clear unless you enjoy heartbreak and headaches. read more

Hi, i recently moved to Vegas and I use this company for my moving process and I gotta say they were very unprofessional. One of the employees was very rude. Had an attitude the entire day. I also had a very nice dresser that I bought from Ashley's furniture Recently purchased mango wood material that they had dented in the process of moving into the new home I would not recommend this company at all. I reached out to the owner in regards to their terrible customer service and he basically told me to kick rocks that is my welcome to Las Vegas read more

Had a scheduled move for October 8 ( $250 deposit) 1 1/2 hours after they were to be there called to tell me couldn't make it. Soonest they could move my things was October 11. 1 1/2 hours late. They broke my front porch light with the mattress. Took part of the light promising to fix it with a new part . One week went by no calls I tried to call them no answer. Day later they responded with "working on matching it up" another week no answer again. Called the nest week got a text that he was out of town promised to call that Monday or Tuesday , November 3 and 4 . No call Do not recommend this business Also tried to charge me for an extra hour at the end of the move ! Third strike your out. Horrible business practice for a simple move read more

BE WEARY. WORTH READING. SKETCHY COMPANY. Steals your possessions and then blames you. This company has done absolutely nothing to resolve the issue of stealing from their customers. They are no help in resolving the matter or taking any responsibility. They stole an engagement ring that meant the world to my family. In response they've simply advised filing a police report, which has been done and the moving company has been uncooperative in assisting with anything beyond their "advice". It's absurd that they would take NO responsibility on the people they hire. Rather that the employees should have been monitored? THATS WHAT A SUPERVISOR IS FOR. And it's not that they were ever left alone but that we should have hovered over people who should be fully capable of doing their job? Sounds like they expect people to sit in their car while a mechanic fixes it or hover over a chef while their dinner is prepared. THERE SHOULD BE NO REASON THAT A COMPANY BEING PAID TO PERFORM A TASK OR SERVICE SHOULD HAVE TO BE MONITORED. WHO ARE THE "PROFESSIONALS" here. If the owners were more understanding and workable, this could be a completely different review but their true colors are showing that they do not care at all and refuse to offer any kind of apology, explanation, or support Also, I will screenshot this review with a time and date stamp as they seem to be removing them. read more

The name Supersonic Movers must be a joke, because what I experienced was beyond disappointing. They showed up late, handled my belongings with zero care, and acted like basic courtesy was optional. I watched in disbelief as my items were scratched, banged up, and tossed around like trash. When I confronted the team, I got shrugged off like it was just another day. No apology. No accountability. Just excuses. If you care about your possessions, your sanity, or your wallet stay far, far away. This wasn't just bad service it was outright disrespectful. Calling this company was the worst decision I made all year. read more

We found the entire process working with Supersonic Movers to be easy. Hector and Bryan were easy-to-reach via Yelp messaging or phone. They were transparent on the cost of moving and we felt fairly priced. We went with them over other companies we found on Yelp due to their communication, pricing, and responsiveness. We had a multi-stop move which included clearing out our 5 x 10 foot storage unit in North Las Vegas, stopping by my mom's house in the NW, and unloading in Summerlin. We also had a baby grand piano that needed to be moved. Aldo, Jett, and Luis were polite, efficient, and professional. As told while scheduling the move, the movers called us 30 minutes prior to arrival. They worked with a great attitude--never complaining or letting on if the move was too much work or too hard (mind you--they moved the baby grand piano up to the second floor of our house and all our furniture to either the second or third floor). Our move went a little over the estimated time but that was by no fault of the company or workers. They were constantly working. I get how reading some reviews can leave a bad or suspicious opinion of a business but our experience was great. We felt they handled our move with care and courtesy, were prompt, and got the job done with no complaints or attitude. Very gracious and hard workers. Thank you! read more

Supersonic Movers - Movers Near Me - Las Vegas, Nevada

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Dependable: shows up on time I moved from storage units to a condo, 4-person team got right down to business. Very pleased with everybody read more

**NOT RECOMMENDED - Avoid movers John and CJ! - Do not trust Hector!* Long story short: The two movers (John and CJ) lied, scammed, bullied, exploited, embarrassed and harassed me for 4 hours for what should have been a 1 hour move and managed to force me into paying an additional $200 for made up charges by stating they would LEAVE MY FURNITURE downstairs if I didn't pay it Read on for the full description. I needed this company to help me move from one apartment, to another that was less than a mile away up in Boulder City. The agreed upon price was determined by Hector over the phone. When the two movers showed up, the first thing they did after evaluating how many items I had, was to take a smoke break by their truck for 20 minutes. During what should have been a 1-2 hour move, they took about 5 "breaks", and the move ended up taking 4 hours. This pair was named John and CJ. (Though it may have been JC, I couldn't remember.) When they returned, John showed me a video on his phone of an irate female customer he recorded who had bedbugs. He recorded her because when they said they couldn't move her items, she freaked out - he thought her freak out was funny and wanted to share it with me. Already I felt uncomfortable. Later I understood this was his way of saying that no matter what, the customer is always wrong with these movers. John was in charge here and let me know that due to the distance of walking from my apartment to their truck (a few feet), they will need to charge me an additional walking distance charge of $100. I asked if it's ok if that's part of the tip, because it's way out of my budget and he got very upset. After his buddy heard that I can't afford to go that much over budget, the two of them realized that the max tip they will get from me is $100. They did not like this one bit. CJ said to me that if I couldn't afford movers, I shouldn't have hired them. He kept bullying and guilting me every chance he had, even pointing out that I hired on Mother's Day and he expected a decent tip for that. This was upsetting beyond words for me because I was told by Hector that the price would be $300 - so I had $400 ready thinking they would get a nice tip, assuming that I was going above and beyond for them when I barely had any items to move. I was wrong. Once they loaded one truck (which took 2 hours for very few items) John asked me how much money I can give him today. He said that it's looking like a way bigger job and they may have to leave my furniture downstairs if I can't afford more. So I said I have $500, but that's it and that includes money for my diabetes supplies. So after getting this information, John calls his manager and LIES in front of my face to the manager stating I only have $300! This was a downright lie, but it was John's way of getting a big tip for him and CJ. After getting off the phone he said he'll continue if I give him $500 in cash now. Which I did, reluctantly, however it was that or have my furniture left at the bottom of my stairs. I am very skinny, so it was obvious I couldn't do this myself. I felt like this was some form of trapping me. The entire time the guys were moving stuff to the new apartment, they were saying things like "If you can't afford movers, you shouldn't have moved" or, "I can't believe you got me out here on Mother's Day and you can't even pay us right!" in front of my new neighbors! This was an incredibly painful experience and when I attempted to report the problem in May of 2023 when this happened, the company stated they would get back to me and never did. I would recommend steering very clear of this company as they WILL bully you and scam you. These are people who put money first and showed no care for my items, and even less care for the customer. I was on the verge of tears that entire time, while these two men were basically holding me by my ankles to milk every last penny they could from me. read more

This is a reliable moving company you can definitely trust, I scheduled the move 2 days ago and they were able to get me in for the move today (Saturday). The two movers I had (Darrell and Todd) were great and efficient, they were ahead of the schedule and didn't slow down to chill. They were able to get the job done in two hours and didn't complain when my apartment had a power outage and it's 110 degree outside. I hope I don't have to move again anytime soon but if I do, I'll for sure get this moving company again read more

Juan, Todd, and Neko did great! They were respectful and friendly! They helped us to cover the walls and stairs. read more

Supersonic Movers - Juan, Todd and Neko was such a great team! - Movers Near Me - Las Vegas, Nevada

Some of the most professional young men I've ever had in my 45 years of moving. Being in the military for 23years then this move has given me plenty of experience with plenty of movers both stateside and overseas. Aldo, Luis, and Juan moved my entire house in less than 8 hours without any damage. Trust me. Christopher Aguilera. Retired MSgt USAF. read more

This was close to being a 5-star review, because ultimately they did a good job of moving 99% our stuff, and I liked 2 out of the 3 guys. But there was a problem at the end with them damaging our house and a piece of furniture, and I was appalled at how they handled it, and ultimately Hector never fixed the problem (after saying he was a "man of his word" and would fix it) and then ghosted me. I would not use them again and I would not recommend them to anyone else. Here are the details if you're curious... One of the movers damaged the wall in our literally brand new house with a dolly. He came into the house and I asked politely what we should do about it? He answered very defensively something to the effect of, "I didn't do it on purpose. It is what it is. What do you want me to do about it?" It was very strange. I told him I didn't think he did it on purpose, but they should fix the issue, it's not OK to just gouge a wall. Later I noticed there was substantial damage to our dinning room table. It has been completely scratched to the point where I was sweeping up dust with my hand into a pile and throwing it away. At the end of the job, after a long day, they asked for me signatures (to release any liability) and payment. I said I had 2 problems, the damage to the wall and the table. The foreman proceeded to get heated and tell me he didn't do it on purpose and that I had told him it was OK for the table to take that level of damage. His conduct was uncalled for and highly unprofessional. He said he couldn't leave without payment. I told him to get Hector on the phone. Hector said as per my contract I needed to sign and give payment right away, regardless of any damage. I said OK, I will pay you half now and half when you fix the damage. Sounds reasonable, no? He said that's not how it works and that I agreed to allow him to fix anything afterward. He said, "I am a man of my word. I will have my handyman come out and fix it." One thing to note here is that there is obviously a company policy to have ALL of the workers sit on the truck and intimidate you to pay. The young workers who had absolutely no purpose there at this point, had their own cars and could leave ANY TIME, were made to wait around while I settled this dispute with Hector and the foreman, which took about 20 minutes. During the conversation, I was told that they would call the cops if I didn't pay right that moment, that they were going to go back into my house and take my stuff if I didn't pay, and that they wouldn't leave my property without payment, among other highly unprofessional and ridiculous statements. (To me all of this is crazy because I had ZERO intention of not paying. But for some reason they clearly thought I was going to weasel my way out of paying. Unlike Hector, I'm actually a man of my word. I pay when I say I will - just not until you've completed the job!!) Ultimately, Hector said he would fix the problems, which to me were smaller than making a bigger problem with these people, so I caved and paid. I voiced my discontent with the way Hector does business, to him on text, with making his employees wait around and sit on the back on the truck to clearly intimidate people into paying (which really seemed like subcontractors, considering they showed up with a Uhaul truck!). He had no response to that. I gave his workers a tip via credit card. I have no confidence that it ever reached those workers, so that was a mistake. He did have his handyman reach out to me the next day. We made an appointment for 10am the next day to fix the issues. I contacted him the next day to see if he was still coming at 10. He said he was on another job and would come later. He never came, and never responded to any further texts. I texted Hector that his handyman stood me up, and he never responded to my text either. So there you go. Damaged my table and my wall, acted reprehensibly, intimidated me into paying, said he was a man of his word and would fix the problem, Handyman stood me up for my appointment, and then he ghosted me. All I can say is, use these guys at your own peril. read more

Daveed and Juan where the to assigned to help me move. They are hard working movers. Made sure everything was secure and safe. They are both good vibe and good people to work with. read more

Supersonic Movers - Daveed and Juan are hard working movers. Great people great vibes - Movers Near Me - Las Vegas, Nevada

This company makes you sign a contract that you must follow but they do not. I was given a timeframe between 10 and 11 and they did not show up until after 1 The person answering the phones was rude to me when I called to get the status. The movers themselves were nice and felt terrible but I will never use this company again. read more

Hector is the man! His team handled our move with kid gloves. I have a lot of very fragile items, art, glass desk, a ton of clothes. They packed everything, broken down everything, moved everything and rebuild everything all in a matter of hours. I 100% would do business with them again. Hector is a man of his word and I will recommend him and Supersonic Movers every time! read more

The guys were terrific! Energetic, young, in shape, respectful, and a great team of four. Will be referring these guys to other retired military folks. The price can't be beat for the labor only services I received. read more

Supersonic Movers stole boxes of my items when the moved my stuff from one storage unit to another. I have contacted the company and they said they would get back to me however, they did not and now won't return my calls or give me information for insurance. I'm placing a police report and for grand theft and see what happens. Be sure to check their truck before you pay them and let them leave! read more

****I WOULD NOT RECOMMEND***** Few things to note: 1. Phone booker will over promise on timeframes to get you to use their service and then not update you when late. 2. The team lead mover quit halfway through a 2 bedroom move as they were too tired without notifying us, just went and sat on the bench. (have photographic evidence) 3. Team lead left in the middle of the move to take a ten minute crap in our bathroom to leave us with skid marks to clean and charges US for that time. 4. Team lead did such a poor job packing a two bedroom into a semi truck that can fit up to a 4 bedroom (mind you) that he instructed his team to bring our belongings back into the house, and never notified us. 5. They gave up and left 33% of our things in the home. 6. They did not work as a team and often times left one man to do it all. They also scuffed and scratched the couches, mirrors and heavy items as they did not pull down the ramp to wheel up items but rather dragged in on the back of the truck. 7. Once they started taking things back, we had to force them to make room in the truck for our things. When we unloaded the truck we noticed the whole front section of the truck was empty. WOW! And he couldn't get our things in fully? This is a move company, what is going on here? 8. The job was not completed fully. ****MGMT is NOT reachable during the weekend.**** Also mgmt, they left the truck running the entire 90 minutes we moved into the truck, please be aware they are running up the gas bill. The workers were beyond lazy minus one gentlemen who gave it his all. I had to work alongside the movers as they were so lackluster and it would of taken an additional hour with their slow speed. It felt hard to want to tip them. $850.00 later for a half baked service. ****I WOULD NOT RECOMMEND***** read more

The four movers who came to move me and my family from a three story townhouse, three bedroom, two and a half bath, two car garage in Henderson to a two story, three bedroom, three bath, two car garage were absolutely wonderful. They didn't flinch when they did the walk thru and saw everything we had. Also they came on short notice, my son booked them the night before with a $100 holding deposit that comes off the balance at the end. They gave my husband a military discount as well of 5%. The movers spent nine hours with us. They worked hard. There was a lot of lifting involved and two flights of steep stairs. They moved a washer and dryer from the third floor, a range from the second floor and two refrigerators from the garage plus two Queen beds and two twin beds. They moved a lot of heavy furniture. They disassembled the furniture and they reassembled at the new house. They moved a lot of boxes and a heavy, large air hockey table, a mini foosball coffee table, two curios and a large heavy China hutch. They were professional, friendly and positive. My husband spent twenty years in the Navy and since he retired, we've moved eight times-none of the previous movers compare to these guys. I recommend this company. None of my belongings were damaged. They wrapped everything carefully and they took really good care of us and our possessions. I would use them again. I will only book this moving company in the future. They're the best at what they do and if I could give them ten stars If I could. read more

Supersonic Movers - The moving truck - Movers Near Me - Las Vegas, Nevada

I really hate to write a review like this but this was the most money I have ever paid for a move and it has been the worst (and most expensive) post move experience. I booked my move for 7:00 a.m. on 8/3. I got a text at 7:21 that they were an hour away. The moving crew arrived at 8:15, which didn't make a huge difference to me but I did feel for the movers since I booked an earlier time to keep them out of the heat. Things started off well. I worked while they took precautions to protect my house. About an hour in, I heard a loud crash. One of the movers came down because the glass part of my ceiling fan had been busted. I was a little irritated but did not make a big deal out of it. Sometimes accidents happen. Later, when they left, I was kind of upset to find that they didn't even clean up the glass on the carpet. Additionally, items that I specifically asked them to bring were left behind causing me to make additional trips. Boxes were placed in rooms that they clearly did not belong in and some were simply left in my garage. The first night that I slept in my bed, it was very wobbly. I had my friend come over a couple days later and he checked the bed for me and discovered that it was not properly assembled. This would not necessarily be a big deal but the way that they had assembled the bed caused some of the components to become damaged as the bed was slept in without being properly assembled. Finally, tonight, with most of the house unpacked, I sat down and turned my television on for the first time and it was destroyed during the move. I am at a complete loss. All in all, I was pretty shocked at the expense (almost $1150 including tip to move a 3 bedroom house) but my new home is a split level so I wanted to give them the benefit of the doubt. However, the cost of using this company has doubled in damaged property and just additional work that had to be done. I would not recommend. Last time I used Two Men and a Truck. It was much less expensive and nothing was damaged. ***Update 8/15/2021: Upon viewing my review, the company reached out to offer what amounts to $50 (.60 per lbs for the total weight of the item) for the television they destroyed. I didn't expect anything for the tv, but I had noticed that it appeared they did not credit my $100 deposit to my move and I asked for assistance with that. I was told that the crew was at my home for 5.5 hours when I have demonstrable proof they were there 5.25 (they bill in 15 min increments and I have a time stamped text and a time stamped email which clearly delineate the start of 8:15 and stop time of before 1:30). After trying gaslight me over the start and stop time, the person who reached out finally admitted I was charged $840.00 (5.25 x $160 = $840.00. She then went on to explain I was charged an additional hour for drive time. Again, I explained that the 5.25 hours included the drive time. Finally, it was disclosed that I paid an additional hour for the movers to drive from their homes to my home and from my home back to their homes. Again, never would have even looked at this bill had the service not been so poor. Now I come to find out that I actually paid for 6.25 hours of work when only 5.25 hours were provided. The 5.25 hours of "service" that was provided has costed me additional $800.00 in expenses for replacing the tv, the light fixture, and some components for my bed. Initially, I felt horrible writing this review but I'm honestly glad I did. Beware of this company. They are not careful and they are very creative with the amount of time they charge you for. read more

Supersonic Movers - Busted TV. - Movers Near Me - Las Vegas, Nevada

Moving is very stressful but the guys at SuperSonic made us feel confident that everything would be moved in a timely and safe manner! Thanksc SuperSonic! read more

From the moment they called to tell me they were not their way, my stress about the move began to dissipate. The team is amazing. They have amazing energy, kindness, professionalism, and are gentleman. They didn't allow me to lift a finger. I packed and padded my furniture, but they also shrink-wrapped everything. Juan has an eye for putting the items in so everything fits, and he tied it all down and put cushions and pillows in a way that when we closed my pod I felt extreme relief. I am willing to pay for them to fly to my new location to unpack! I recommend them will all of my heart! read more

I found myself in a little bind. My home was set to close before the date on the contract, so I had to scramble and find a moving company good enough to get me out the house before the deadline. Luckily I found Supersonic, who was able to get the job done. It was a large move so it was gonna take some time but these four gentlemen were pros and knew how to handle it. They actually made it look easy and were just some cool dudes, polite and hard working. The price was also fair for what I asked of them. I highly recommend this moving company. Signed A happy customer. read more

Booked these guys last minute for a Sunday move...And they were the best! They showed up on time, had low chatter yet coordinated superbly as a team, and were very respectful with handling boxes and furnishing. I honestly couldn't have been more pleasantly surprised. I found the company here on Yelp after reading the reviews and boy were they right. I would hands down recommend them to anyone, every time. They are the best! read more

Highly recommend! - I booked two separate services within a few days of each other for a family move. Both moving teams on each of the days were seamless and effortless as customers. Our first service included moving a 375-400 lb safe and no problems at all. Our second service included clearing out a 10*15 ft storage unit and the team (Juan and Matt) was amazing! Both services were well worth the price and value, especially with how many things we have. Will consider them if ever needed again, and recommend to friends and family. read more

Beyond pleased with the quality and the movers. Each mover was polite and careful with each item and our walls. Would absolutely hire again in the future. read more

We got a quote and requested 4 movers given that we have a pool table. Only to be told when they arrived that they need more people, and couldn't complete the job that day. They were also trying to charge an additional $500 for covering up an job they messed up themselves. We also had to go out of way and get them on schedule to come back and finish their job. In the end, many of my furniture pieces, as well as my walls and floors ended up with very noticeable marks. I would not recommend them to anyone. read more

They were very nice and handled my things with care. They also put the beds together in each off the rooms (we had three beds) made it very easy to unpack with everything in each room. read more

SuperSonic saved me! I had to complete a move in 1 week and was in PANIC mode! Beginning with being supersonic in responding to my questions and scheduling quickly they made my packing as painless as possible. I definitely got the A team led by Juan. He made me feel confident and as relaxed as possible from the beginning. The packing was very organized and he really kept it flowing smoothly. The team was really a joy to work with as well. Packing up a 4400 sf house in 1 day was daunting to me but they did it and I am so grateful! read more

I don't remember the two gentlemen's names that assisted in my move, but they were amazing. They handled our items quickly AND with care. They asked questions to assure we got the services we wanted and were so kind... although we had them carry a heavy, pull out bed. The price was great considering the physical load these men are putting themselves through. I'd absolutely recommend them for anyone who needs to move. read more

Outstanding service! Juan, Todd, and Jamiyl were very efficient and helpful the whole time. Definitely recommend them! Thank you guys again!! read more

From start to finish I would recommend Supersonic Movers. I needed help unloading my pod into my new 2nd floor apartment after moving from IL to NV. After getting a few quotes it was clear they had the best value for what I needed. On the day of the move, Juan and Isaiah were super cordial and provided great communication. They were speedy and took really great care of my items. They let me open items that appeared to be broken by the prior movers to let me check. Would absolutely refer these folks-very professional! read more

They were very careful with moving our furniture and it was a very quick process. I would recommend Supersonic Movers.

The team leader and his comp(anion did an outstanding 2-man job to pack 99% of all things - and marked them accordingly. That's how part 2 of the total order was so far accomplished. Tomorrow morning comes Part 2 (loading of the moving truck) and Part 3 (driving to the new address) and unloading (part 4) to the final location in Apt 323. So far I'm pleased how the guys handled the job. More report after another handling of this job (parts 2 to 4). read more

I used to be a mover myself so I understand the extreme hard work these men put in. Juan, James, and Erick are hands down the best I've ever seen. They were exactly on time, they wrapped every item with great care, they were clean, professional, and extremely hard working. I'll never call anyone else ever again. Highly impressed with Super Sonic. Made a stressful thing easy. If you're moving, call these guys. Best movers ever. Seriously, these guys are amazing. read more

Great Service. I would recommend these guys. From start to finish they took care of everything. They lost my cable cord while moving but with no hesitation he went to the store and replaced it. I will definitely contact them again.!. read more

Juan and Todd were awesome, went above and beyond and made the whole experience amazing - super happy with the service

This process was very easy and the best move I've ever experienced. I found this company on google and I used them because they also take down your tv's and mounts. I feel like the pricing was fair for the service they offer. Excellent communication throughout the process, I think Brian is the person I spoke to get a quote. Very responsive and easy to work with. The crew was there at the beginning of the two hour window they quote you. Fast efficient-I moved from one side of town to another and also put some things on the storage and they did everything in like 3 hours! They handled my furniture and personal items with care and asked a lot questions to ensure certain things were going in the right place. Daryl, Jett, Aldo, and Luis were a super crew! Daryl coordinated everything and Luis handled my tv dismounting and packing with extreme care. While in route on the truck Aldo held my little plant my son got for me for Mother's Day-that act alone was so meaningful. I am definitely going to use them again and I hope I get the same crew. HIGHLY recommend. read more

Juan, Neko, and Todd was a great team. They were super sonic indeed and friendly! They were careful with moving items in our new house! Super satisfied with their service !!! read more

Supersonic Movers - Juan and Neko doing great! - Movers Near Me - Las Vegas, Nevada

Our move was scheduled between 12 PM - 5 PM today. I had to call several times to see where the movers were because there was no communication on their part. They didn't show up until 7 PM! Luckily their crew was able to get us packed and moved within 3.5 hours, but the lack of reliability and communication will make us look elsewhere next time. Moving is stressful enough, it's simply not worth it to stress out if the movers will show up or not. read more