Wanting to buy our first piano, my wife and I visited on a Saturday morning wanting to explore…read moretheir piano showroom before deciding whether or not to pull the trigger on a Roland digital piano from another big box retailer. We are so glad to have stopped in. We were the only customers in the place for about an hour and Randy truly made it feel like personalized, VIP buying experience. The showroom was adorned with essentially the entire line of Yamaha CLP-800 series pianos, and some very nice acoustic grand pianos as well. As for the buying experience: Randy was informative, not pushy. He presented the differences between the Yamaha Clavinova CLP/CSP lines to us in a straightforward way, not trying to embellish anything. He essentially allowed the pianos to "speak for itself" and was patient in answering our questions the entire time. And he was friendly, personable, and a true professional. We learned that Randy is the #1 Yamaha dealer in the country! My wife and I walked out of there confident in our decision to forego the Roland and picking the Yamaha CLP-885 from this store. We got our piano not only delivered, but also assembled, and moved into our living room by Randy's delivery partners within a few days. Do not hesitate to visit Las Vegas Pianos and ask for Randy before deciding on where and when to buy your next piano. You will not regret it.

I do not know why some people are having issues. As a classical pianist and a veteran, I have some…read moredifficult standards. This is the 3rd piano I am buying from Las Vegas pianos. First, they honored my Roland digital entry level keyboard, form another music store, at full value. I was able to trade that in for a Yamaha 725. Then, for my 3rd piano, i was able to upgrade that to a Yamaha 745. The difference is it had wood instead of synthetic wood, along with the keyboards had ivory like, feel. Finally, I was able to purchase a Yamaha U1 Acoustic piano, with some time and patience and this is my 4th piano but 3rd from Randy. #1 he is quite knowledgeable about pianos and has worked with for example BYU's music department. He knows the in's and outs of piano's so again I do not get why people like Ed or Stephanie wer leaving bad reviews, maybe they were having a bad day. I would not go back three times if Randy was a bad business person. I find him to be honest and up front. To make things right because it did take a bit longer than expected for the piano to arrive, Randy hooked up a lovely matching white piano bench, that is of very good quality. If you have any problems or issues, do not hesitate to call, he will solve it. I also like the fact that you get a free tune and they even tune it before they move it to your house. I recommend waiting for 6 months in between tunes. Side note, if you can't tune a piano like me, I recommend having Randy bring a tuner to your house. On my Yamaha 745 digital piano the mother board got fried. However because it was under warranty and Randy stands by his products, the tech swapped out a new one for me. Also for digital pianos, they give you two years to match you with 100%. However if it is acoustic then it is for life.

Kessler & Sons is a gem of a local family business. My parents purchased my first flute from the…read moreCharleston location back in 2004. I played throughout middle school and stopped because of life. I picked flute back up in 2020, at which time I bought a cheap flute from Amazon. However, it was not great quality, so I checked K&S's website and found a great starter Yamaha flute. I called the store about it and they had it transferred here from the Charleston location. The flute was in amazing condition and the quality is so much better than I could have imagined. They also still sold all the student books that I used in middle school and it was so nostalgic and helpful to use those in my journey to playing again. The staff were so helpful and nice. Will always support and recommend them!

Initially came here to rent a violin for my daughter's school year - service was amazing, very…read morefriendly and helpful service, answered all my questions and gave us very thorough options for rentals. We came back 6 months later because my daughter's private instructor said she was ready for a full size; my daughter also cemented her dedication and commitment to continue playing through high school, so we opted to use what rental credit remained to buy a full size violin. The team was excellent in showing us the options, let her test and play them all, and then even helped set up the fine tuners (until she's ready to take them off) without charge. Excellent service, and I'm glad we trusted this team to take care of my daughter and her violin needs!

Alex was quick to respond to my Yelp Qs. Daniel came and was quick to find my "all keys sustaining"…read moreproblem. Super cool and knowledgeable. Had my piano all apart and back together again in no time. Highly recommended!

Alex was amazing. He was able to resolve the issue I had with Yamaha u3, and he provided options…read morefor the future maintenance. Alex's service is highly recommended!

He's a reliable piano tuner and artist, too! Never charges much, like he does this for his…read morepleasure more than the money! Amazing guy.

Return phone messages and text messages would be helpful. Left both nothing happened.read more

100 stars to infinity and beyond ! Thank you everyone for…read morethe pleasant welcome, kindness, impressive customer service ! My violin definitely felt the genuine love with new Helicore strings and case (blue velvet interior) whoo hoo !!! Special shout out to Melody, Justin, Sabrina, Caroline during today's visit. See you next time !

I am so impressed with Violin Outlet. Olivia and Justin spent so much time with me explaining what…read morewould need to be done to restore/refurbish a 40 year old violin that was handed down to my daughter. They were both so knowledgeable and explained everything. They also had great prices for the restoring of the violin. It was going to cost about $200 to restore the violin to a playable state and the violin even had 2 small cracks in it. I was also super impressed with Jim who restored the violin. Check out the before and after pics below!! I am a lifetime customer now Violin Outlet!!

I waited for months for this initial first tuning (David was on hiatus with the arrival of his new…read morebaby!!)-- and it was WELL worth the wait! I was referred to David by Eric from The Careful Move (piano movers), as he highly recommended David, when I mentioned I had had horrid experiences with judge-y, catty, "too good for this piano" piano tuners in the past. You see... I PREFER antique pianos with a BOLD sound-- A rollicking ragtime piano from a 1900-1930s beer hall is MY KIND OF PIANO. And of course, like any barfly, some "unpolished" grit and character may also come along for the ride sound (or feel)wise . ... I will most likely never opt for Steinway, even if it is handed to me. Carnegie Hall aspirant I am not. My current piano is a 1934 Monarch (Baldwin) grand, and it has LIVED. There's some scuffs, even a leg that was mended... but what a powerfully rich sound in all registers! David, though experienced and certified for Steinways, immediately "got me" and understood my piano's quirks. He took his time, giving it a deep clean inside ("blow/suck/blow"), tuning it, discussing some of its idiosyncrasies and possible options for long-term maintenance, polishing and buffing the outside, and even providing me with links for piano polishes so that I could maintain my piano until the next tuning appointment. Doctors are less thorough with annual physicals. My piano should have it so good. My calendar has been marked for the next tuning. If I don't somehow persuade David and his wife to hire a babysitter so they can come over for Boardgame Night before then!

Coreen was absolutely fantastic. Very kind, courteous, honest, and walked me through the entire…read morehistory of my piano. Extremely good value. Would HIGHLY recommend and will continue to use them in the future!

Beautiful violin shop. We have brought our violin for repair a few times , great customer service.read more

Very nice high end selection of Cellos. They offer full service and repair services . As a new…read moreplayer I was impressed with the time they spent with me. They offer a rent to own option and your rental funds contribute to your equity. The location seems odd as it's in a commercial area but don't let that deter you. Just walk in!

I couldn't even get a repair person to call me back about a piano tuning. When they did, they…read morewanted a ridiculous amount of money and wanted to charge for a bunch of things I didn't need. Ms. Dugger was fantastic! She responded to my message quickly and did an outstanding job of examining my piano after the tuning; Muaw, chef's kiss baby! it sounds amazing. She is a consummate professional and I believe she's the best in the valley!

Knowledgeable and friendly service! Highly Recommend! Did a complete cleaning and tuning of my…read moreantique baby grand, excellent!