I work in town and was in need of storage ASAP. Fortunately, I came across Hawaii Self Storage…read moreIwilei. I must say I was surprised about this location, really convenient and also located next to Costco and the bank. Noe was really knowledgeable about pricing and different unit options, definitely knew her stuff and was able to find me the perfect unit to store all my tools! 10/10 would recommend!!!

I had one of the best customer services here! I was in a hurry to finding storage and noe really…read morehelped me out! Really nice and helpful!

I have nothing but good things to say about this place. The staff is kind, the pricing is amazing!…read moreI needed a smaller unit and didn't want to pay an outrageous price for it. I stumbled across this place and they were quick to get me into a unit and overall had great customer service. Highly recommend!

Great group of people and reasonable pricing for what you get. Great that it's also family ownedread more

Rent update: my rent is now almost $800 a month! Beyond ridiculous. I noticed they also do not have…read moreany trash cans in the property. No one in the office.

Again bad customer service and ethics. Had to pay late fees for Sugust even though I paid for it…read moreon time. Public storage can manipulate payments due and customer support is non-existent. No one answers the phones or is at the facility. Difficult for a handicapped person to deal with on my own. Don't lease from them!

Finally got a space and I'm so grateful Friendly, clean and…read morereasonable price. They were full and managed to sane it for me:) Thank you so much

This place is convenient in price and location. Customer service weird. The girls kinda just stare…read moreat you when you walk in. I'm like, um hello can you see me? The place is clean and well kept tho.

Need extra space in Kalihi, Honolulu, Hawaii?…read more My cousin currently lives in Bali, Indonesia. He graduated from Lincoln Intermediate, Roosevelt High School, and the University of Hawaii, then moved away because he received a Fulbright Scholarship. He wasn't able to take all of his treasures with him, so he found StorQuest Self-Storage for about $58 a month. He was really happy with it because it was air-conditioned, clean, and in a relatively safe neighborhood. The best part was the convenient method of payment - it gets deducted from his bank account automatically! To enter the building, the customer must know the access code for the building and have the key for the particular unit! There's free parking, too! Note: The building across the street doesn't have air-conditioning, but it's the same price.

Upon viewing my records I was paying $484 for a 10x15 at start and within two years I was paying…read more$821 for the same unit! I needed more space and I got a 5x8 unit $328 and a year later it went up to $484. I was fighting cancer and getting treatments which made it worse to move but I was paying too much and had to move. As I was moving I found rat droppings and shredded material in both units and found a stinky dead rat in a large bag GROSS!!!

Workers: Randon, Eugene & Shaydon expedited my move with efficiency and in a professional manner…read more They took great care in wrapping a few items and moving them into and out of truck. I will definitely use them again AND refer them to friends/family.

I've hired them twice and had such a great experience with this team both times! They were on time,…read moreaffordable, and worked efficiently the entire time. Moving can be really stressful, but they made the process so much smoother and easier. Everything was handled with care and done quickly. Highly recommend!

In the photo attached is my original review of this company. Which i was blackmailed into removing,…read moreby mark, the manager because he didn't like what i had to say. And if i didn't take it down he wasn't going to give me my entire house that was in boxes under his control. PLEASE DON'T WASTE YOUR TIME WITH THIS COMPANY. Please view the attached photo!. Then read this. Once we received our items, there was again more problems. One, the person in charge of pick ups and drop offs promised me a price for the amount of stairs that would be needed to go up for the movers to actually bring up our things. He didn't tell the movers. So the movers wouldn't agree to give us our things until we paid more cash up front. On top of that several of our peices of furniture were chipped scraped, broken, dented. I had to request a dispute form which took several days to be emailed. Still no response and it's been almost 3 months. FIND ANY OTHER MOVING COMPANY!

I called several times, I also submitted a quote request and they didn't respond…read more I also submitted a itemized list and have yet to hear from them

Cookie helped me and my brother get a storage unit. She was super helpful and friendly! Great…read morecustomer service

First off I'd like to say Thank you to Cookie for your excellent service!!…read more I would definitely recommend You & this facility to everyone.. You were a big help with making my experience even better after I had a horrible one with another storage company.. Staff is Very friendly, also went above and beyond with helping with everything I needed.

The place is hard to find. It's the driveway right pass McDonald's. I just went in to grab a…read morecouch from my aunt's storage and Robert was extremely helpful. He helped me move some heavy pieces from the top storage because it wasn't very safe. He was also very personable, very "island style." I like that! Mahalo!

Great experience! The staff is very helpful & friendly. The storage units are clean and…read morewell-maintained. Thank you! I will definitely recommend your location to my friends and family.