I have nothing but good things to say about this place. The staff is kind, the pricing is amazing!…read moreI needed a smaller unit and didn't want to pay an outrageous price for it. I stumbled across this place and they were quick to get me into a unit and overall had great customer service. Highly recommend!

That old boss lady there was rude and mentally ill. She interrogated me as to why i was late in…read morereturning the truck. I apologized and that set her off more to be rude to me---a customer! Stay away. Unless you want abuse.

Rent update: my rent is now almost $800 a month! Beyond ridiculous. I noticed they also do not have…read moreany trash cans in the property. No one in the office.

Again bad customer service and ethics. Had to pay late fees for Sugust even though I paid for it…read moreon time. Public storage can manipulate payments due and customer support is non-existent. No one answers the phones or is at the facility. Difficult for a handicapped person to deal with on my own. Don't lease from them!

Finally got a space and I'm so grateful Friendly, clean and…read morereasonable price. They were full and managed to sane it for me:) Thank you so much

This place is convenient in price and location. Customer service weird. The girls kinda just stare…read moreat you when you walk in. I'm like, um hello can you see me? The place is clean and well kept tho.

This review is all about COOKIE!…read more She has been so wonderful to us and is the ONLY reason we didn't leave StorQuest when they pulled their typical start you off low and raise your rates fast! Cookie is friendly, considerate, and consistent. She's true to her word and she's gone above and beyond for us. As an example when we finally bought a house and moved our stuff recently out she actually helped me clean up, fold up boxes, and throw rubbish out. I tried to say no but she said she enjoyed helping. I hope StorQuest knows what a valuable person they have there and they better appreciate her! Again she's the only thing that kept us there for a whole extra year. We would've gladly moved our stuff to a different place when they jacked the prices up, but she made it worth it.

Need extra space in Kalihi, Honolulu, Hawaii?…read more My cousin currently lives in Bali, Indonesia. He graduated from Lincoln Intermediate, Roosevelt High School, and the University of Hawaii, then moved away because he received a Fulbright Scholarship. He wasn't able to take all of his treasures with him, so he found StorQuest Self-Storage for about $58 a month. He was really happy with it because it was air-conditioned, clean, and in a relatively safe neighborhood. The best part was the convenient method of payment - it gets deducted from his bank account automatically! To enter the building, the customer must know the access code for the building and have the key for the particular unit! There's free parking, too! Note: The building across the street doesn't have air-conditioning, but it's the same price.

I hired Honolulu Movers to move my big heavy bulky and precious antique furniture and decor from…read moreone unit to another in the same building. I forget the movers names but they were both prompt, handled my items delicately with care, didn't take their sweet time they worked very very hard, disassembled and reassembled a near 50 year old antique silik hutch that I have inherited , they moved everything exactly where it needed to be in my new place, were very polite and respectful and did not damage anything or steal at all. I've dealt with another moving company in the past where I suspected some jewelry went missing. They are the quickest at responses, very reasonable pricing, flexible with their schedules, all in all I am very satisfied and have asked them to move another thing for me as well. 10/10 recommend. Ps. Big thank you to Anna for coordinating everything !!! She is excellent as well

Do not use this company!!! The packers were horrible. They said they would pack and move in one…read moreday. They didn't show up until 10AM. They took a two hour lunch (that I paid for) from 12 till 2. They didn't finish until 10PM and that was only because my wife and I ended up packing 30 percent of the house ourselves. They didn't bring enough packing materials and I had to go to Home Depot and spend a hundred dollars to buy more material. They did an awful job of packing such that almost every box was crushed when we received it. They ruined a $5,000 rug and you can hear broken glass in countless boxes. Lastly, there was no accounting on delivery. A guy with a beat up trailer just showed up and unloaded as quickly as possible. We asked him for some accounting and all he said was "this is all I got." We suspect we are missing a substantial amount of our shipment. A word to the wise... use a different company.

Moving is a nightmare - we all know that.. but these guys made it a lot easier for me :)…read moreCalled in to get an estimate for my move and David came out, he was very professional, very courteous and accurately estimated my move and the time needed for my project. Price wise they were very fair and definitely worth it. The crew came out on the day of my move, right on time ready to start working and they were exceptional! I've dealt with many moving companies in the past and they were the best ones I've ever used. First thing they did was a walkthrough with me in my house to memorize and notate where every item goes, they were very delicate with every piece of furniture, made sure it's wrapped, sealed and organized the right way on their truck to prevent any damages. They were very attentive and took apart any item needed without hesitation. When we got to the new place they took the time to unload piece by piece, assembling each item in its place and cleaning everything around them after each item making sure it looked exactly as it was before it was moved. They did another walkthrough with me to make sure to know where each and every item goes. Not even 1 screw was missing, everything was put back in place perfectly, no dents, no scratches, no damages whatsoever. They were clean, efficient, courteous and most importantly very professional. And even though it is very hard labor work they were always smiling and making sure it was a smooth sail. I would also like to notate that after everything was done (and I'm sure they were exhausted) they offered to help with anything else needed and made sure I was happy with everything they did - now that's what I call great customer service. As I'm sure you've already figured out from my review I am very happy with their services and I will recommend them to everyone I know - thank you ! I'm sure I'll be using you guys again in the future but hopefully not too soon.. moving is still not that fun ;) Five stars ***** 100%

In the photo attached is my original review of this company. Which i was blackmailed into removing,…read moreby mark, the manager because he didn't like what i had to say. And if i didn't take it down he wasn't going to give me my entire house that was in boxes under his control. PLEASE DON'T WASTE YOUR TIME WITH THIS COMPANY. Please view the attached photo!. Then read this. Once we received our items, there was again more problems. One, the person in charge of pick ups and drop offs promised me a price for the amount of stairs that would be needed to go up for the movers to actually bring up our things. He didn't tell the movers. So the movers wouldn't agree to give us our things until we paid more cash up front. On top of that several of our peices of furniture were chipped scraped, broken, dented. I had to request a dispute form which took several days to be emailed. Still no response and it's been almost 3 months. FIND ANY OTHER MOVING COMPANY!

Cookie helped me and my brother get a storage unit. She was super helpful and friendly! Great…read morecustomer service

First off I'd like to say Thank you to Cookie for your excellent service!!…read more I would definitely recommend You & this facility to everyone.. You were a big help with making my experience even better after I had a horrible one with another storage company.. Staff is Very friendly, also went above and beyond with helping with everything I needed.