Thanks Cheryl Everything was great…read more Needed a 5x5 indoor ground floor which I got!! Everything went smoothly with the hep of Cheryl . I recommend this place!! 5 stars !

This review is all about COOKIE!…read more She has been so wonderful to us and is the ONLY reason we didn't leave StorQuest when they pulled their typical start you off low and raise your rates fast! Cookie is friendly, considerate, and consistent. She's true to her word and she's gone above and beyond for us. As an example when we finally bought a house and moved our stuff recently out she actually helped me clean up, fold up boxes, and throw rubbish out. I tried to say no but she said she enjoyed helping. I hope StorQuest knows what a valuable person they have there and they better appreciate her! Again she's the only thing that kept us there for a whole extra year. We would've gladly moved our stuff to a different place when they jacked the prices up, but she made it worth it.

Cookie helped me and my brother get a storage unit. She was super helpful and friendly! Great…read morecustomer service

First off I'd like to say Thank you to Cookie for your excellent service!!…read more I would definitely recommend You & this facility to everyone.. You were a big help with making my experience even better after I had a horrible one with another storage company.. Staff is Very friendly, also went above and beyond with helping with everything I needed.

This is my 3rd time using this company, and they do a fantastic job. Sefo, Kyston, Lincoln were the…read moreabsolute best! While I had most everything packed, they made wrapping the mattress look super easy. Really recommend these guys!

10/10 Recommend! I…read morecannot say enough great things about my experience with Honolulu Moving Company, especially Justin and Kaiston! They were absolutely amazing--professional, efficient, incredibly hard-working, and a pleasure to work with from start to finish. Moving can be such a daunting and stressful process, but they somehow made the entire job seem incredibly easy. Everything went smoothly and without a hitch, and I was so impressed by how hard they worked while still taking great care with everything. Justin and Kaiston truly went above and beyond, and I'm so grateful for how seamless they made the entire experience. I would 10/10 recommend Honolulu Moving Company to anyone looking for reliable, professional movers. If I ever need movers again, I wouldn't hesitate to call them!

Mele, she absolutely is a legend, helped me get back into my storage. From the phone call to in…read moreperson service. She is an amazing lovely person! Mahalo!

Hy-PAC Storage has been great to me ever since my military veteran died. Discounted rate and Al way…read morecontact me nicely to make a payment. No problem yet.

This is simply for the Box truck rental…read more After hearing about the fire, I called to confirm rental. I came in and was given keys to the truck after giving them my card for rental charge. Everything worked as we had hoped. The worker was friendly and cordial. Returning the truck after the office closed was simple and we did it online. It did involve a lot of picture taking (so be prepared) but it was very convenient. The gas station is next door so returning the vehicle with gas is super easy. I would rent again.

worst customer service ever! don't ever rent here! so disrespectful. over charge even after the…read morefacility went on fire and caused multiple damages to our property!! if you come before 10a you not allowed to sit down on property they will threaten to call cops. will never rent from ohana self storage again!! damages to all my property & no compensation for damages. however was told to move to another facility.

There is no on-site staff throughout the day…read more The temperature inside is so much worse than outside. Thermostat set to 80° F. Cannot speak to a live person, especially in an emergency situation or one that could potentially become an emergency where people's safety are concerned. Rates keep increasing, and not even competitive. There here isn't anything to make me want to keep storing my things here.

Overcharged fees. They tell you one thing and then when you get a bill, it's totally different.read more

Lady on phone on return day was VERY rude when they are the ones who requested i keep it overnight…read morebecause i picked it up at 6pm. it was 8am the-next morning when i got a nasty call from some rude lady working the front desk insisting i bring it back right then. Also only being able to return it to the same location its picked up is the biggest pain in the butt and makes it more expensive!

Fast and convenient experience / transaction. Jesse was working by himself and was busy, but he…read morehandled it like a champ. He helped by cleaning up the mess of the reservations I made over the phone. TG he knew how to fix it. Ty for your help Ohana style.

Jarod the manager did a dirty trick. He switched the month to month agreement to a year long…read morelease. I did NOT sign the credit card charge or take possesion of the unit. I told my credit card company to contest the charge. What a jerk!

when the elevator goes out there's no phone # or anyone who responds. we're supposed to have…read moreaccess 24 hrs a day. isn't that what we pay for?

I really appreciate the great customer service from Leo! I asked what was available within my…read morebudget over the phone and he was able to provide me with the ideal unit right when I stopped by that same day in person!!

Good location. Temp controlled facility. Clean. Safe. Has cameras and coded locks…read more Staff are friendly . And totally appreciate text reminder for payments Good price for the location and STORAGE specific needs.

The place is hard to find. It's the driveway right pass McDonald's. I just went in to grab a…read morecouch from my aunt's storage and Robert was extremely helpful. He helped me move some heavy pieces from the top storage because it wasn't very safe. He was also very personable, very "island style." I like that! Mahalo!

Great experience! The staff is very helpful & friendly. The storage units are clean and…read morewell-maintained. Thank you! I will definitely recommend your location to my friends and family.