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    Public Storage

    2.8 (11 reviews)
    Open 6:00 am - 9:00 pm

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    Storage America

    Storage America

    (5 reviews)

    I've already left them a google review. A month later they still haven't fixed the problems. Went…read moretoday October 1st. The elevator doesn't work. You take the stairs and you can't access the second floor because the door doesn't open. So you're paying for a unit that you can't access when you need to.

    This company is the WORST...Not even the Owner of the building would help. The Comptroller hung up…read moreon me, and so did the Manager, Sarah, at the Homestead, Florida location. I had spoken to the Manager at the beginning of April. I explained it was my son's items. She called him and left a message...SHE WAS SUPPOSED TO CALL ME BACK if he did not pay. She did not so I figured that the storage was paid. She was 100% completely aware of the situation but never contacted me to say he didn't pay. I called May 5th just to see if he paid the CURRENT MONTH of MAY - I was informed that I owed $110.08. It is a 4x4 unit at $32/month. THEY ABSOLUTELY REFUSED TO WAIVE THE LATE FEES and take my payment for April/May even though I had NEVER paid late before. The Owner outright said he doesn't get involved and the Comptroller was under the impression I had only been renting since January...because that's what the Manager had relayed. I DEFINITELY would NOT recommend dealing with this company. In order to get my 18 y/o son's Memories (H.S. Diploma and things his brother gave him) I am being FORCED to pay $125 before I can have access. THEY MAKE NO PROVISIONS FOR ANTYTHING. I am a 57 year old mother trying to help her son, whose had open-heart surgery and I'm not working....You would've thought they had some compassion...BUT THEY HAVE ZERO!!! ALL OF THEM!!! Owner, Comptroller, and the Manager.

    Public Storage - selfstorage - Updated May 2026

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