Service might be a little slower than you want sometimes to get a call back or email back but all…read morein all great service gentleman called me gave me a great deal on the Storage lot would definitely suggest this place to all my friends patience is a virtue for most people some of us don't have that, but when push comes to shove, it's a great location at a great price with some great people managing it. You gotta understand some people have Little time to check in everywhere because they're corporate, but they always do check back and I'm always happy with the service.

This place was decent when I first started renting a year ago, but recently they got a new property…read moremanager who is a complete @$$hole. It was 24 hour access which is the main reason I got a unit there, since I work until midnight and drop off supplies after work. But this new manager decided to get rid of 24 hour access for no good reason. I pay almost 500 a month,for 2 large units, I should be able to access my storage whenever I want, I don't cause any issues and keep to myself. Also there is trash allover the property, half open units with junk falling out, the entrance gate doesn't work half the time. Or gets stuck open. And good luck getting ahold of anyone when you call. They will call you back with an attitude. All in all it WAS a good storage facility. No longer the case.

StorageMart -- Plymouth / Hwy 169 --…read more A Night-and-Day Difference If I could give it ten stars, I would. After the nightmare I went through with Public Storage, walking into StorageMart felt like finally being treated like a human being. From the moment I stepped into the office and was greeted by Brad, everything changed. He didn't try to rush me, judge me, or talk over me -- he just listened. He let me vent about everything that had gone wrong, and somehow managed to make me feel lighter just by being present. That kind of patience and empathy is rare, especially in customer service. Real People, Real Compassion At Public Storage I was paying nearly $140/month for a 10 × 15 unit and treated like a problem. At StorageMart, I upgraded to a 10 × 20 for less money and more humanity. Brad's kindness and respect made an enormous difference. He treated me with basic dignity and understanding -- something I hadn't experienced in a long time. Clean, Safe, Accessible My unit was spotless when I moved in. The facility is well-lit, secure, and (thankfully) has cell service -- something Public Storage sorely lacked. As someone with physical limitations, that alone gives me peace of mind knowing I could call for help if I ever needed it. The access points are convenient, the property is clearly maintained, and you can tell it's managed with care rather than indifference. Honest and Reliable StorageMart tells you when someone will be on-site -- and they actually are. No ghost "property managers, "no run-around. Their posted hours match reality. And while I do my best to leave on time, life sometimes has other plans. Brad and his team have never harassed me with texts or emails when I've been delayed leaving. That grace and understanding mean everything when you're already doing your best under difficult circumstances. A Company With a Pulse StorageMart proves compassion still exists in business. They follow through on their word, respect their customers, and balance professionalism with genuine decency -- something the big chains have clearly forgotten. Bottom line: if you want clean, affordable, and safe storage run by people who treat you like a person -- not an account number -- StorageMart on 169 is where you want to be. Signed, A Grateful Customer Who Finally Feels Seen

Clean facility, and friendly staff. Never have used a storage facility before but this was a good…read morefirst choice.

I rented a storage unit for a year at The Lock Up in Golden Valley, and had a really good…read moreexperience. Their facility is super clean, well-lit, wonderfully climate-controlled, and easy to navigate. There were always plenty of flatbed carts available to move my belongings in and out on, the bathroom was always spotlessly clean... Nice touches at a self-storage building! Randy the manager was really friendly and helpful every time I spoke with him. It's certainly the best self-storage company I've ever done business with. Thanks!

They told me that I could use the truck if I reserved it. I requested it, they reserved it. I…read morearrived, with movers hired. They took my deposit. They backed the truck into the loading area. My movers brought stuff down. Then they decided that I couldn't have the truck. They told me that it was only for moving in. They could have told me this at the time I reserved it, before I committed to movers, or any other time. They started smiveling about how instead of trusting them "I should have read the fine print." That is how much they care about customer service and keeping their word. I was out $350 to the movers. The "regional manager" was in the office and was fully aware of what was happening, and agreed that they should not keep their word, that I should have read the fine print instead of taking their word for it when they went through all the motions of providing the truck. This is a nice facility and a good location for me, but If you care about honesty and integrity, stay away, they are liars and snivelers.

My mother hired Ruth Movers in March for her move from her apartment in Blaine, MN to…read moreBurnsville,MN. They took $150 deposit when she spoke to the young lady in the office and setup to be at her apartment in Blaine on May. 30th at 8:30 AM. On the 30th we waited until 9:30am and nobody had shown up or called. We tried calling multiple times and nobody answered and their voicemail box was completely full so we couldn't even leave a message. I drove out to their location on the 30th and all their trucks are parked and doors are locked and nobody answered. We have filed a complaint with the BBB but I would tell everybody to stay away from this place as they either are taking peoples money and not providing the service or they are out of business.

Complete lack of communication for more than six weeks!!! Ruth movers were to move my belongings…read moreback (from their storage facility to my home) on March 27. Last contact they had with me was on March 26, 2020 to confirm my move and confirmed they were an essential business. Did not show up with my stuff and have not responded to my million emails, phone calls, and social media requests. Completely unprofessional and would never recommend. Have spent endless hours contacting my insurance company, the police, the city licensing division, etc. etc. To not have the common courtesy to call me back is so unprofessional. Has created endless anxiety and problems for my entire family who has been without belongings for over a month. Would not ever recommend. Beware.

5/5!!!! House Deal Movers helped me move recently when I…read moremoved to San Diego. I was so stressed out with the move and needed some help. My friend recommended me to them and they had great experience as well! They were very fast in getting me a quote and I was surprised on the quote they gave me. It was much cheaper than others. The day of the move went so smooth. They had the right equipment to carry my valuable things, they were very gentle with my stuff, and they communicated so well!! Honestly, next time I move I would definitely use them again.

We needed to move eight heavy and/or large pieces of furniture from a house in Maple Grove to a…read morethird-floor apartment in S Mpls. James and Mike arrived a few minutes ahead of the scheduled time, made a quick assessment of everything we were moving and proceeded to load everything efficiently and securely. The truck seemed well maintained and they had a ton of blankets to use on the floor and around the furniture. We met them at the apartment and they used the alley to unload the truck given the busy main road (Chicago Ave). They had to navigate four flights (the alley is one level below street level) of tight and steep stairs (old brownstone, no elevator) to the apartment and found creative solutions for tricky corners. They put the pieces back together that were disassembled for travel (recliner, bed frame). James is not a big guy but handled this job in an extremely capable manner; he's strong and obviously very experienced at moving. Mike was very agreeable and they worked well together as a team. The move took 2 hours and 15 minutes total. The clock stopped when everything was in the apartment. They charge in 15 minute intervals and the pricing seemed fair given the difficulty. The charge was $330 including tax. The website lists the cost for two men and a truck at $135/hr. I was surprised that I had to pay at the end of the move in cash or check; I assumed I would be billed later and could pay with a credit card. Glad I had one check in my wallet. We absolutely could not have done this by ourselves even using my son's friends. The expertise needed would've been beyond us and no doubt it would've taken twice as long with damage to the furniture, the building, and us!

Quality Moving & Storage did a really nice job! They were on time, hard-working, careful.read more

I have been working with Quality Moving for the past three years. When I went on leave several…read moreyears ago, they packed and stored my belongings. They moved them back when I return. When I finally moved to California from Minnesota, they handled the move personally. They have given me nothing but sterling first-class service. This is a family owned business, and I would recommend them with my highest praise. Their work, their care, their honesty, their fair pricing is beyond anything I have experienced from another moving company. Anyone needing moving and storage service can be confident that they will receive first-class treatment at an absolutely fair price.

It's a nice, clean facility, with loading docks, nice pricing, and discounted truck rentals. But, I…read morewish they also provided an overhead door, so I can pull my vehicle directly into the building and unload.

The storage space is fine, but they are constantly raising rates once you've moved in. My rate has…read moredoubled. It's annoying to see them advertise the same unit I currently have for $50 less per month to new customers. Be warned - your rate will increase 3-4 times per year.

We used a unit from this company for a week while having our garage floor epoxied. They have a very…read moreextensive document to sign to protect their storage unit in case of damage. When they came to pick it up, the remote-controlled lift gouged our driveway badly in 2 spots. After speaking to Mike at UNITS, he requested photos, and said he would get back to us that evening. Never received a call back. No "how can we make this right?" response. Nothing. We are certain that if we had gouged their unit like this, we would be hearing from them. Now, 45 days later, the owner called! He doesn't like the one star review. Said he would come and take a look. Guess what? He never showed, or called us back either. We do NOT recommend that anyone use this company. They are not customer-friendly and do not respect your property. You will be disappointed.

These guys are so great-- so much better than other moving container companies. A local franchise…read morewith seamless access to a well run nationwide network of container and storage facilities. I was able to successfully coordinate a challenging and complex move from Northern Virginia to Minneapolis with the awesome help of Mike and Rich from the Minneapolis end. The container was delivered right on time by Dane and removed as soon as it got unloaded by the crew from the also excellent Twin Cities Moving Solutions that often partners locally with Units. Bonus: these guys are artists at placing the containers exactly where you need them, at a home or on a public street and it's an impressive process to watch.