We only need a storage unit for a couple of months This place was very convenient very clean and Haylee made getting a rental very painless

Here is always room for improvement. The access hours could be a little bit longer. Like until 10.

I got very lucky with the deal I was offered, and I am very grateful to Haley at the front desk for fully walking me through and giving me a map of the floor I had a unit in so that I wouldn't get lost as well as explaining to me how storage units work in the first place, since this is my first time, but the security there is phenomenal, you need to use your app or security code for every door that needs to be opened so no one can get on your floor and you can't get onto anybody else's, except for the one that you have a unit in . I am so very happy that I chose to get a Storage unit here because I've heard horrendous stories from other locations getting broken into or your items being auctioned off without your consent. Here there is full transparency, and no one gets in or out without your permission, so it gives me great peace of mind to know that my stuff is safe read more

Some hidden fee's but there customer service was great at resolving the issue to my satisfaction

The website is easy to use. Public Storage is affordable, and I love the app so that I can access the gate from my car! The space was perfect size, and clean!! I'd definitely recommend Public Storage for anyone's needs! read more

If I could leave 0 stars I would. Management is terrible and they don't understand the laws of rental agreements. Also, if you move out in the middle of the month their company policy is to not give you a refund, but they will gladly rent it out to the next unsuspecting poor soul to get paid double for the same unit. This company is shady and untrustworthy. They are only out to make a buck and do not care about anything else. They hide what they consider restricted items to be behind vague statements and when pressed for a list of what is restricted they cannot produce one. But they are ready to jump all over you when you "violate" these unwritten rules. Both of these do not seem legal in my opinion. At the very least it does not make for a company any of us should be working with. Management instructs employees to monitor everything that is unloaded from the vehicles, that's when anyone is even working the office. There is a guy who is living out of his unit, literally drinking beers in a lawn chair but that goes unnoticed. Most people that use the facility do not seem trust worthy and so unloading my vehicle always felt unsafe. I always locked it when I went upstairs and was afraid to leave anything out. Do yourself a favor and avoid this location but better yet the company all together! read more

Very clean. Secured. Friendly staff! Especially Sarah at the spring lake location. She was extremely nice and helpful!!!!

Received exceptional customer service experience at the Spring Lake Park MN location from Letha and Kylee!

I've used Public Storage for a couple months. Check-in was a good process and staff were quick and easy to work. Facility is nice and looks well maintained. Gated security seems good, there's a unique password for each member, along with separate code for the conditioned storage area, and each floor of the area. You are able to use your own lock on your unit in addition to the facility-provided lock. Lighting is adequate in the units, but if yours is large I recommend bringing a flashlight or battery operated work light. I haven't had any problems but will update the review if that changes. read more

Had chance to Visit Public storage in Spring lake Park Love the site Staff delightful and helpful Building and Property kept in Great Condition Staff recommends Products some needed Storage Lockers kept Clean and Overall Love the Property read more

Chantell was very friendly and helpful with different options. I appreciated the fact she did not try to over sell but did present different options for what my needs are. She took time to explain all the different fees and policies as well. read more

I recommend this facility. Chantell was friendly and knowledgeable. She helped me decide the right size unit for storing my belongings.

The manager is really nice and the storages are nice I like the new doors that they just got and overall it's a cool place to keep my stuff at. read more

Robin at this location is AMAZING!! Very friendly, and super helpful. I had a situation where I needed another person present at my unit, and she was more than willing to assist. Can't thank her enough!!! read more

Great service!! Answered all my questions and had me in and out in just the right amount of time. Thank you

I have rented an outdoor parking space at this location for a couple of years. I have never had a problem with snow removal in the past, until this season. I was told they changed snow removal vendors and this one was not very good. The entrance is not well plowed and neither are any of the drives. They continually plow me in with huge piles of frozen snow and ice. The previous vendor had a bobcat and they were very diligent about cleaning around the car as best they could and when I removed my car from the space, they would clean it out so I could get back in. Well not any more. I have been struggling all season with Public Storage to have my space cleaned out so I could get back in it to no avail. All of the units have snow & ice blocking the door so there is no way anyone can get into their units. I finally gave up and cancelled my reservation. I will just go find somewhere else to park. If you think you will need to get into your unit anytime during the winter months, I WOULD NOT RENT HERE. read more

Big rent increases ever year,Bring your own shovel in the winter.They do not clear door access to the units.You have to buy their insurance even if you have your own. read more

I don't recommend this place gate is always up and mine and 2 other peoples storage unit was broken into in the last month, they were not helpful on what I have to do for my insurance claim and basically blamed it all on me saying I didn't put my lock back on when I knew I did the night before and they should have seen during lock checks it was there. If you do use them make sure you take the insurance brochure and read how you should pack your unit and what not to do and what you should do. Next time I need a storage unit I will use someone with more cameras! read more

Front desk staff was pleasant. Very helpful in getting a spot rented for my boat. Then not even a month after renting a space I got an email informing me I had to vacate for construction. I was never told this was happening or I would not have gone there. The Spring Lake Park city building permit office said they had been working on this for a year. When I tried other facilities they were all full by then. Several other Public Storage sites told me that they were letting everyone know if they were potentially having construction. Now I have a site across town and at 2 1/2 times the rent I was paying because it is now July and everything is booked. Left multiple message for manager to call me explain. Coincidence or not, he didn't return my call until I posted a review on another site. They did waive the account set up fee and honor the rent special at the time of my initial rental at the new site across town. POORLY handled situation. I have worked construction in the past. You don't just decide to do a project in a month. read more