So clean and the personnel are so kind and helpful even when you have a problem with a lock !read more

Update: As you can see from the response below, they don't…read moreactually have a desire to correct the problem or be customer-focused. Just excuses. Original Review: My bill just doubled without notice and this location has refused to adjust this month's auto-bill in ANY way. FULL REVIEW: I have been with the Extra Space location in Bedford for over a year, and have been a prior customer over the years. Today is 7/15, upon receiving my credit card bill I noticed my storage bill literally DOUBLED on 7/1. I immediately called. They claim they mailed a single rate increase notice via USPS. The location has refused to adjust my bill for this month in any way. They have my email address and phone number. I frequently recieve texts and emails from them, but they only send a single postcard to notify customers of rate increases. This is a horrible business practice, it's shameful, and I believe intentional. They have so many ways to notify customers yet they choose the method that is the least reliable and least trackable. As this was a rate increase and I contacted them immediately you'd think they would/could work with me and make a single adjustment for one month.

Long story short, Kelly at the Storage Depot in Burleson TX. is AWESOME!! she went above what she…read moreneeded to do and was a great help. I will recommend the Storage Depot to others. Thank you, Kelly!!! Storage Depot take good care of Kelly she is defiantly an asset to you.

Definitely the most easiest transaction I've ever had. I called and need a 10x25 storage unit and…read morethey had a few available and were even able to get me 50% off the first month which is super helpful. Lyndsey was so helpful through the whole process especially it being as last minute as it was.

Viki, Chad, and Gerald went out of their way to explain the storage options and were extremely…read moreprofessional throughout the process. They walked us through all the available choices, and we chose this facility because of their outstanding customer service over three other nearby facilities. Check-in was fast and easy. Highly recommend! Brian & Diane

Loved that the first 2 months are free and only paid the 25 dollars down for a 10x10 and good…read morecustomer service , reasonably priced.

I had a great experience with this Compass self storage branch! The lady who works there is very…read moreprofessional and helpful. She will do all she can to accommodate your needs with a friendly smile and personality. The grounds are kept clean, and the climate controlled storage area is kept at a comfortable temperature. There are security cameras in use, and I feel that my property is safe.

I have been renting at this location since April of 2026, and service has been good , up until this…read moremonth when they sent me a rate increase letter,with my rate going up from $109 to $ 256, how can they justify a $153 increase.I have rented storage before and even worked at one for years and have Never gotten and increase that high, I don't understand how they think this is justified. I reached out to the District Manager a couple of days and still have not received a call back, so I guess they rather lose customers, I will be moving my things out of here before 1st of next month,there are to many storage company I can go to and pay less than $256 for a 10×20 box

As a company, we were originally a bit hesitant to turn to this CubeSmart for our storage needs…read moresince we'd had a slightly unpleasant experience at a completely different storage property in the region. WOW! Is all we can say about this particular CubeSmart. The manager & staff here clearly know all of the ins & outs of the business, communicate clearly & effectively, and they've never hesitated to go above &/or beyond for us or the other customers whenever we've crossed paths. Places like this make us believe that customer service is not dead :) -From Your Friends @AnmweAnime

Went there to help my mom with moving some of her stuff and going through storage and Keisha…read morecouldn't have made it any easier. She was a huge help!!!

Never again will I allow Public Storage to pull me in with their sticky storage rates. On 10/16/23…read moreI moved my belongings into Public Storage, with a monthly rate of $131.00. In just over four months on 2/29/24, I received notice that my rate would be increasing to $176.00 for April's payment. At this point I called and inquired on why it was being raised so quickly, in which case they did what was called a rent adjustment and left the rate at $131.00. By 7/3/24 (just over four months later) my rate increased to $176.00, and they said that there's nothing they can do about the increase. Then once again, four months later I received another notice on 11/26/24 that my rate would be increased to $223.00 and would take effect on 1/1/25. Outrageous! My previous storage facility was also climate controlled at U-Haul, and I stored my items there for six years. Within that six-year period, my storage rate only increased three times starting at $152.00 and ended at $168.00. At public storage within one year and two months, my storage rate increased twice almost doubling what I was paying when I first moved my belongings into Public Storage. On 12/27/24 I moved my belongings from Public Storage to a competitor that is also climate controlled. My rent at the competitor's climate storage is $152.00 a month for an even larger storage unit than what I had at Public Storage. You tried to get me Public Storage, better luck getting someone else with your excessive rate increases. And lastly, the temperature is not cool in your facility. It was always too warm, even during summer months.

I don't understand I was with All storage since I moved to Texas. I paid my bill on time or late…read more The one time I go past public storage rule due to an emergency they pit a lien on my u it cut my lock then tell me I have to but a new lock. Ummm you should replace my lock due to Injave never been in a position to have a lien put on my unit. I am not a trouble customer and I had friends go to them never again. Go to U-Haul.​

Michelle is amazing. She is the absolute best! I would definitely recommend the Public Storage at…read more5600 Bryant Irvin, Fort Worth. She was friendly, professional, and so helpful in selecting a storage unit. She goes above and beyond! Melinda M

Extremely professional thorough patient and informative staff . Clean and well maintained . I give…read moremy overall experience 5 stars ! Highly recommend this storage facility

I have had a few units at this property within the last few years. I have never had an issue with…read morethe units, property or management. If a problem arose, Amber, the manger was always willing to get it resolved. I have come to know many of the tenants and they all love Amber. I had to close my business due to health issues and no longer needed my units. That is the only reason I am no longer there. Keep up the great work StoreHere, and kudos for having such an awesome manager. If I ever need storage again, I will definitely be back and will for sure recommend to anyone that needs storage.

I drove 20 miles from my place to rent a unit because this location has such great review. I will…read moretell you, Miss Amber did not disappoint! Outside of her friendly and welcoming personality, she was incredibly knowledgeable on her service offerings, pricing and information. She answered questions I didn't even think to ask. Will rent from her and highly recommend you see her for future unit or Uhaul needs!!!