I have had my storage unit for almost 4 years and never had a problem with the previous owner or…read morethe current owner. good customer service. I would recommend this storage place to anyone.

Don't use this storage facility. I had the worse experience ever. When I attempted to resolve a…read moreproblem with my April payment I couldn't reach anyone by phone . I received a message the number could not be reached. I reconfirmed the number and no success. A text message was attempted but while we awaited a reply. I physically drove the facility. I however discovered I was locked out of the facility. After about a hour we were provided a different number to call. The person we spoke to was rude and was reluctant to meet us at the site. I later learned he was the owner. This facility is not staffed so you're out of luck if there is a problem because their phone doesn't work either. I received three different numbers to call via text. Finally once the owner arrived on site he was belligerent, condescending and belittled me. At one point he called me a fool and said he hated people of my generation. This guy has no business working with the public. Total loser ! I gave them one star because it's required but I would have given him zero.

Viki, Chad, and Gerald went out of their way to explain the storage options and were extremely…read moreprofessional throughout the process. They walked us through all the available choices, and we chose this facility because of their outstanding customer service over three other nearby facilities. Check-in was fast and easy. Highly recommend! Brian & Diane

Loved that the first 2 months are free and only paid the 25 dollars down for a 10x10 and good…read morecustomer service , reasonably priced.

We just rented a unit last week and we were so impressed with Kim, she was so pleasant on the phone…read moreand then doing the paperwork was not a drudgery as she was very professional but at the same time very friendly, making sure I understood everything. While we were unloading our trailer she was very busy blowing the leaves. If you need a storage unit I highly recommend Deer Creek Storage!

Fantastic customer service all handled over the phone very efficient. I am very pleased with the…read moreservice I got.

Best storage facility. Matt Asplund is amazing. He's informative, courteous, and provides excellent…read morecustomer service. The facility is clean, organized, and well lit.

This facility is the best in Burleson by far. I have easy access to load and unload inside and out…read moreof the weather. Perfect for someone needing climate controlled storage and convenience. Excellent customer service too!