Fantastic customer service all handled over the phone very efficient. I am very pleased with the…read moreservice I got.

Raylene and Grandolyn are both treasures to work with ! The plane feels safe and secureread more

Ms. Grandolyn was amazing! She was so pleasant and informative. We look forward to seeing her…read moresmiling face during our rental period. Update So they go up on the storage fees every 3 months then they keep people hard earned money. If you move out early (5days) at the start of a new month you have to pay the whole month with no reimbursement. So end up paying almost $600 for 5 days. Because that's was the easiest we could move in the our new place. After a year 4 months of paying storage fees with them going out all the time. This is how they treat people!!!!

I've been using this storage unit for a couple years now, and the only minor issue I've had with…read morethem is that their price has gone up over the last year. That's a bit of a bummer, but not totally unexpected or crazy or anything. This is a nice, clean, and safe facility (as far as I can tell!). Storage units always have a bit of a creepy factor no matter where they're located, especially if your unit is completely inside a building like mine. I will admit I feel a bit nervous every time I meander through the long identical hallways looking for my unit, and I feel like it'd be pretty easy to get lost in there... But you can always grab a map at the front desk or ask the staff to remind you which path to take! The staff has always been extremely helpful and readily available to answer questions, so you can count on that. Paying online is ultra easy and literally only takes two clicks once all of your payment information is entered. Just don't be late on your payment or they immediately tag on a $10 late fee. I do think this storage unit is a tad expensive, but again, nothing too out of the ordinary!

Brace yourself for an electrifying -- if true -- review…read more If you're of the opinion that all storage units are pretty much created equally, I definitely invite you to go visit a few and get back to me: simply put, there are a wide variety of shenanigans going down at some of these places, and it can be noted that I've been to some where there have been (and I am not making this up), open fires in the parking lot and chatter of side businesses that would seem hysterical were it not for the fact that the man's dentures were rattling around in abject seriousness while he spoke of such side businesses. This, of course, is a story for another time over beers, but for the time being, suffice it to say that I decided to err in favor of sanity and rented a spot at Eagle, French for That Place Where Your Stuff Is Safe. Along the way, I learned lots of things, not the least of which is that A) apparently for some reason folks are renting many more of the climate controlled units than they had been before. There were details as to why, but somewhere in the middle, admittedly I tuned that part out. And B) they are, as one might expect, pretty adamant about the security part of the equation here. That means that you have to punch your code into the gate to get in (not unusual) and then punch it again to get back out again (less usual). What that means is that if some random fellow decides to gun it out of the parking lot behind you after dropping off his stuff -- but doesn't use the keypad -- an alarm goes off tied to the unit he came in under. So that's fun. All protocols aside, the spaces are well kept and the management seems to be genuinely on top of what's up: if you get deliveries from such services (as I occasionally do), you can predetermine who is kosher to drop stuff in your space, and even should you be out of town you can have them place your stuff in your absence. And that's pro enough for me. Thanks, Eagle. I'll keep an eye out for ya.

Michelle is amazing. She is the absolute best! I would definitely recommend the Public Storage at…read more5600 Bryant Irvin, Fort Worth. She was friendly, professional, and so helpful in selecting a storage unit. She goes above and beyond! Melinda M

Extremely professional thorough patient and informative staff . Clean and well maintained . I give…read moremy overall experience 5 stars ! Highly recommend this storage facility

Every size you can imagine and best prices around. Facility is clean and Alan and Eva are amazing…read more Definitely the best place to rent for your RV and Valuables!

Great! Clean! Easy access! Reasonable rates! Staff are professional! This is a great place to store…read moreyour things that don't fit in your garage and boat too!

I got what I needed. Was it above and beyond?? Meh. Normal expected transaction. Price is…read morecompetitive being it that they have gate and cameras. P

After dealing with another terrible storage facility in town, we decided to give Securlock a…read morechance. The manager was very helpful, and the facilities were clean and attractive. We signed on the spot. Needing the use of their truck, we set a day/time to pick it up. We hired someone to do the actual moving, and he showed up at the appointed time. No one was there and the office remained locked up...most all day. We lost between 3-4 hours while we came up with plan B, which involved renting a U-Haul truck. The assistant manager called today to ask if we still needed the truck. Uh, no. She offered no reason why she was not on duty when she should have been. Nor did she offer to reimburse the price of the truck we had to rent because of their mistake. As I said earlier, their facilities are top notch, and ease of use is excellent. However, going forward, we will remain wary of their customer service promises. As a new customer, we are really not impressed.

I love that they still answer the phone, not automated. Melanie was very friendly and very…read moreinformative. They also have good rates.

This is a very nice facility with some great amenities. It was super easy to set up mostly all…read moreAutomated. Personalized gate codes, air,water and dump. This place is super clean. I would highly recommend.