They have great customer service, very friendly and considerate…read more I got a great price for an inside unit, no dirt on all my valuables that I need stored, they actually care about the business being run correctly and providing service in a friendly manner not just business manner. Compared to other storage places I have used this has been the better one so far. And everything is very secured, you don't have to go home wondering if your things will be stolen. There are cameras in every hallway. Thanks for the storage :)

I got a great price and the lady there took the time to find an open unit that would make loading…read moremy things less of a pain. I wish they had later hours sometimes cause moving doesn't always get done at 9pm.

Extra space in Ft Worth by TCU was awesome so helpful and knowledgeable…read more I rented early to be sure to have a space for my son's belongings over the summer. They gave me a great rate so friendly highly recommended

This may be the most poorly run business in DFW. The 1 year old facility sparkles from the outside…read more- but don't be fooled, it's a poorly maintained and mis-managed nightmare. The drive-thru doors are regularly out of service for weeks at a time with no urgency to get them operational, hindering users. I don't visit my unit often, but I can't tell you the last time I did when there wasn't something broken down that inconvenienced me in what should have been a very quick and easy trip. On my last visit, both rollup doors were out of service and the manager had no real concern about it. Just kind of shrugged it off and said it takes a long time to get someone out to fix it. There is mold present and visible in common areas of the facility, a result of "the" water leak over a year ago I imagine. On three separate occasions now we have been startled by homeless people sleeping inside the secluded hallway near our storage unit, waking them up and setting them off to cuss us out for disturbing them. If there was someone sleeping right next to our unit, how many other people are in there hiding in the other areas of that large building? I don't blame them for trying to find a quiet and warm place to sleep, but if its that easy for them to get inside the "secure" areas of the facility, how safe are we when we go to retrieve things? How safe is our stuff? Clearly, not very. In our first year we have had our rate raised twice, every 6 months and we're now paying $10 more than what the unit cost initially, and what a new customer would walk in and get the same unit for. So the unit value isn't going up...just our bill. Their rates were already higher than nearby competitors when I got this unit, which I was ok with given it was closer to home and had a seemingly nicer, more accessible facility. But I was fooled by the sparkle of this new building, don't make the same mistake I did. TL;DR: This place is inconvenient to use due to poor maintenance and no urgency to fix accessibility issues. Its insecure, there are homeless sleeping inside regularly. There is mold, present for about a year now that poses a threat to our stuff. They regularly hike your rates approximately every 6 months despite all of their issues. UPDATE: I did try to resolve these issues with Extra Space's Customer Service, and was promised a call-back to address them within 1 or 2 days, but never received a call. Their customer service is lacking both at the facility location level and corporate.

I have been with them for about three years. Lori the manager is great. Is always helping. Always…read morecan talk to and help you when you need help. If you're looking for a storage facility she is the on You need to talk to.

The management team was nothing but friendly and informative. They sold me on what i needed and…read morenothing else. Every time I come in its not just "where's the money?" They ask how I'm doing as well as the wife & kids. I would recommend convenient self storage for any storage needs. (Plus they offer Uhaul trucks and vans)

We just moved to Texas and Alisha has been so helpful! She found the best option for us. The…read morefacilities are clean and secure. The prices are very reasonable for a storage unit. We will definitely recommend this place to others.

Very well maintained storage facility! Alisha at the front desk is great to deal with and keeps the…read moreplace looking nice and clean.

This was my first time using a storage unit. Jill really helped me and was very helpful and polite…read more Explained everything to me and how it works. She was a wonderful and has excellent customer service care! I will be referring others.

The Westmoreland Public Storage is Great!! Even though I moved to Irving, my storage is in Dallas,…read moreand I am very pleased. The Customer Service from Juan is 5 Star. On my move date, my movers accidentally brought things to Irving that should have gone in storage. We took my things back to the storage, and my key broke in the lock. I was very tired from a long day of moving. Juan made the situation all good!! I knocked on the door for the property manager. Juan came to the door, I explained what happened and he did not hesitate in helping. The movers tried to remove the key, and were unsuccessful. Juan came to my storage and got on his knees, while pushing the key from the back to free it from the lock. It did not happen, so I had to return some items to the garage, where I moved from. Juan stayed and tried to free the key, but could not. He called me later in the evening to let me know he could not get the key removed, but he will notify his manager. The next call was Juan telling me a new lock was placed on my storage door, after they had to cut the original lock. I really appreciate how Juan handled my situation. He called and kept me informed, through everything, until the lock was replaced and I received new keys. Thank You Juan for Excellence in Customer Service!! - Gayla S Irving Texas

Very nice people but I was disappointed I just got renters insurance so I sent them a copy by email…read morebefore they opened the day of my payment was due and still got charged renters insurance. I called and spoke to a associate that they could not change it or refund my charge for renters insurance I was told I had to call a day early and because my payment was already charged at 630 in the am they still couldn't reverse it now that's before office hours and I sent my renters insurance the day of my payment was due now how was that my fault And How did I know I be charged before the store opened and I wasn't told I had to send them a copy of insurance before it was due I wanted to mention CubeSmart took care of the problem and I'm a very happy customer . I highly recommend CubeSmart. Thank you

This is going to be a short review. I don't know how many ways to recommend a self storage place…read more What I do know how to do though, is call out great service. And this place has GREAT customer service. I hopped on their website and picked a space to rent for a few months. My girlfriend was moving and needed to house some extra stuff for a while. I got a call mere minutes after reserving the space online and the young lady who set up my rental was so nice, so friendly and helpful, I was thrilled with how easy the process was. I'd go back to this place any time we need to rent a locker for a few months. If you live in this area and need to rent a storage space, this is the place to go. It was the best price for the space available and I must have looked at a dozen different options within short driving distance of my girlfriends new place. Cheers!

Rented here for about 12 years and have never had an issue. Managment is so helpful and the office…read moreladies have the best customer service. HIGHLY Reccomend

I DO NOT RECOMMEND All Purpose Storage in Burleson at all. I had a 2006 Yamaha Kodiak 450 4x4…read morestored at this place and it was stolen in 2008. Their videos surveillance will only record for as far as 3 days back. So if you only check once a week then you are out of luck when your stuff get stolen because you wont find out what happened or who stole it. Stay Away from All Purpose Storage!!!!

I have had a few units at this property within the last few years. I have never had an issue with…read morethe units, property or management. If a problem arose, Amber, the manger was always willing to get it resolved. I have come to know many of the tenants and they all love Amber. I had to close my business due to health issues and no longer needed my units. That is the only reason I am no longer there. Keep up the great work StoreHere, and kudos for having such an awesome manager. If I ever need storage again, I will definitely be back and will for sure recommend to anyone that needs storage.

I drove 20 miles from my place to rent a unit because this location has such great review. I will…read moretell you, Miss Amber did not disappoint! Outside of her friendly and welcoming personality, she was incredibly knowledgeable on her service offerings, pricing and information. She answered questions I didn't even think to ask. Will rent from her and highly recommend you see her for future unit or Uhaul needs!!!