1. Storage Sense

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    Richland Hills, TX

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    Storage Sense

    3.7 (3 reviews)
    Open • 9:30 am - 5:30 pm

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    FreeUp Storage North Richland Hills - North Richland Hills Storage

    FreeUp Storage North Richland Hills

    (1 review)

    North Richland Hills Secure Storage has taken over this facility. I rented a Uhaul truck through…read morehere. I got the truck and only drove 9 miles (on the invoice) I also put $3.00 of gas in the truck. When I got the invoice, saw I was charged $15.75 for 3 gals of gas! I called and spoke to Sherry and she immediately became confrontational and insulting, also lying saying that the marker on gas tank was not where it was when I got the truck. (Untrue!) I was asking her to justify charging me for 3 gallons of gas when it clearly shows on invoice that I only drove 9 miles. She never would or could answer this question, she just kind of kept trying to blame Uhaul. So, I asked her if Uhaul put the charge on the invoice or she did. Well, she finally said that she put the charge on the bill!! AVOID THIS PLACE like the plague! Unless you want to deal with a lying, confrontational, rude and insulting individual that will OVERCHARGE YOU!!

    From the owner: Veteran-owned FreeUp Storage in North Richland Hills has convenient drive-up self storage units and…read moreoutdoor parking. We provide outstanding value and customer service along with a variety of unit sizes to fit your needs. You'll find a clean, well-maintained, well-lit facility with enhanced security systems and gated entry. Our goal is to provide you with a convenient and dependable storage experience. Located within the Dallas Fort Worth Metroplex at 3725 Flory Street, North Richland Hills, TX, we are the storage choice for residents and businesses units in Bedford, Hurst, North Richland Hills, Richland Hills, Haltom City, Melody Hills, and Watauga. Find, reserve and rent online - no deposit required. Or, contact us to reserve your unit!

    Extra Space Storage

    Extra Space Storage

    (6 reviews)

    Let me say first, I am not a client of extra space storage I purchased a storage unit at auction…read morehere and that's where the trouble started First off I had no problem with the staff that I dealt with. They were only following orders and doing what corporate told them to do. In the invoice it stated $100 cleaning deposit (I had a crisp new $100 bill). No problem there. It also stated that they accepted cash. Every place accepts cash. And credit cards What they meant was they ONLY WANTED and would ONLY ACCEPT cash. Semantics I know, but accepting cash is a lot different from ONLY accepting cash. Had I known I would have brought cash! I had traveled 25 miles to get this thing started, and they tell me that can't have the unit until I get more cash!! I had to scramble around trying to find a ATM that was open as it was 4:50 and they closed at 5. This is where the young lady I was dealing with stepped in and offered to stay late till I got back. The staff did what was the right thing to do. She also loaned me a lock for overnight as I did forget mine I give the staff 5 stars and corporate 1 star. They kinda sucked at communicating and unreasonable policies.

    I am a customer at Extra Space Storage No. 3143, located at 5575 Davis Blvd. in NRH, and I…read moreabsolutely love storing here. Cheryl is the manager and she is awesome! She is very knowledgeable, helpful, friendly and professional. The facility is very clean and well run. I'll never store anywhere else! Marilyn Morgan

    Storage Sense - selfstorage - Updated October 2026

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