The process was easy and not complicated. I was in another state when I rented the space and was…read moreable to do everything remotely via phone and online. The payment process was done securely and the contract through docusign (same as what is used by real estate agents/loan brokers) Very professional! The only issue was that my temporary address wasn't coming up on their end. Monica from the local storage facility called me right away and we took care of it. She was prompt, courteous and knowledgeable. Would highly recommend this place to my friends and family!

Great storage locker company. Professional and nice. Would definitely recommend. Very safe with…read moregated entry.

The staff at Big Tom's has been really helpful anytime I have had a request or question. The…read morefacility is very well maintained. The road inside the facility is maintained. The electrical outlets are well maintained. The gate is secure and always available. The pricing is competitive with other facilities. Overall I have been very please with the service and quality of Big Tom's. Great place!

Convenient location. Staff responds quickly to text. Gated with keypad. Electricity at unitread more

We just started storing our new RV at Anchor, and the customer service is top notch. Someone was…read moreparked too far into the space we reserved online, so when it came time to have our RV delivered, we were in a pickle. I called and spoke with Taryn (sorry if that's misspelled!), and she had it fixed within minutes. We definitely feel like valued customers, and it was a great first impression. The lot is clean, easy to move around, and cameras are everywhere.

I have rented many storages in the past.. and since inflation raised the cost 2 or 3 times of what…read morestorages use to be. Finding one that is convenient, clean and even open 24hrs that doesn't cost arm/leg is challenging. My son actually suggested anchor storage, as he has a unit as well. The move in special was a nice perk. I'm rent a 14x40 enclosed unit. Which also has a light and and an outlet. Love that it is not gravel drive, nor that it is overrun with rodents. (My mother is renting a unit from another company in springtown and those have been major issues). Anchor Storage even has a dumpstation, air/water near office. Any issues that have arise Anchor Storage has address in a very timely manner. I feel confident that my possessions store at Anchor Storage are keep safe, pest free, dry just like the day we put them in. I would highly recommend Anchor Storage for any storage needs.

Firepro moving provided superior customer service. The quality of their work is exceptional. They…read morewere on time, affordable, and very friendly.

Best crew ever. Great experience from first call to inquire until they drove off after final…read moreoffload. Polite, courteous, clean and careful. I really appreciate the help and the manner in which they carried themselves. I will definitely recommend these guys to anyone I know. I might even ask around to see if anyone is moving simply so I can suggest FIREPRO!! Thanks again Shawna, Stephen, Barry, Larry and Logan.

I called to determine if what I needed was available. I received a response and several emails from…read moreRanch House. They didn't have what I needed but they were responsive and the prices were more than fair.

From the owner: Ranch House Storage offers secure, locally owned self storage in Aledo, TX, conveniently located on…read moreE Bankhead Highway at the I-20 and Ranch House Road interchange. We provide clean, climate-controlled storage units, drive-up units, and covered and uncovered RV and boat parking with 24/7/365 gated access. Select units feature carpeted floors to protect antiques and valuables. Our facility is monitored by redundant security cameras, and you can reserve and move into your storage unit entirely online. Whether you're storing household items during a move, business inventory, a boat, or an RV, Ranch House Storage delivers safe, affordable self storage serving Aledo, Willow Park, Hudson Oaks, and Fort Worth.

Mother Nature played havoc on RecNation RV & Boat Storage in Aledo, TX with a terrible ice storm…read morerecently. There were roof problems in some units, mine included, and the staff, particularly Mikeulyn, has been enormously helpful. It is difficult for me to visit the site and she has helped arrange movement of our 3 units contents to new units that were not damaged in the storm. A big hats off for Mikeulyn and also for Vanessa, in their corporate offices, with helping lock on the new units too. I will continue to keep my things stored there for a long time. If you are on the edge about where to store YOUR stuff, this is a great place!

DON'T USE RECNATION! RECNATION WILL OVERCHARGE YOU AND RIP YOU OFF!! This is a part of…read morecorrespondence with them when I moved out because they'd been overcharging me, refused to correct it, and then have been harassing me since. I moved out and cancelled my lease because I was already being severely overcharged by your company. For a long time I was being charged $209+tax. When I called your office to point out to you that I was being overcharged based on the pricing listed on your website, I was told that my pricing would not be lowered to your advertised price, and only reduced to $190. The current advertised price for the same exact enclosed space that I had, is for $153 per month, and it very clearly states NO OBLIGATION. It does not say that it is a move in special, or limited time offer, or only applying to new move-ins. Still a full $37 per month over your current pricing. I have been charged substantially more than your current pricing. It also appears I have been being charged a $12 per month "protection fee" which I only realized recently. Apparently your website does not show itemized billing on demand, and it is also not allowing me to go back and look at previous statements for itemization. I finally found some previous invoices in my email. When I noticed that, I initially thought it was for the physical security on premise, which was apparently installed and being monitored by an unlicensed security company. After some digging, I found out I'm being charged for some sort of a protection plan because you did not have a copy of my trailers insurance on file. I have had insurance since I bought the trailer in 2019. So in addition to being overcharged on the monthly space, I've also been overcharged by that $12 per month. That "protection fee" did not appear until AFTER I called in to discuss being overcharged in the first place. I consider that being charged a retaliatory fee for raising the issue. And since the optimization is not available on your website, it appears that you were intentionally trying to hide that from me. I have never received a notice that that fee was going to be charged to me. I have also not been sent a physical invoice since these changes were made, which also tells me you were intentionally not wanting to show me that fee.

Dwight and Gary showed up on time and were completely professional and polite. Very experienced in…read morethe best way to organize everything. I felt in the way. Very quick to loaf and unload. Took excellent care of my belongings. Well worth the money! I will definitely use them again.

After spending at least an hour with them on inventory, they never responded with a quote after…read morerepeated calls to get one.