This was my second time using CubeSmart, and once again, I am completely satisfied with my…read moreexperience. The facility was always clean and well-maintained during my visits. Upon moving out, Ashley, the manager, was extremely helpful; she assisted me in making the whole process smooth and stress-free. She truly exceeded my expectations. I highly recommend CubeSmart for anyone in need of storage!

Excellent customer service from Ashleigh reasonable prices.....large units indoor and outdoorread more

This was my first time using Public Storage, and unfortunately, it has been a very frustrating…read moreexperience. I made a reservation on December 22, 2025, with a scheduled move-in date of January 11, 2026. On December 29, 2025, I called to cancel the reservation and request a refund since my plans had changed well in advance. I was informed that I would only receive a refund for the lock cylinder/merchandise, but not the $30 administrative fee. When I asked what the $30 admin fee covered or what service had already been performed, the representative could not provide a clear explanation. Given that my move-in date was still weeks away and the reservation was made only a week prior, this policy feels unreasonable. I also asked if the $30 could be applied or credited toward a future rental (as I may need storage in February), but customer service said no. To make matters worse, the representative I spoke with could not transfer me to a supervisor or anyone higher to help resolve the issue amicably. This has been a very disappointing experience for a first-time customer. Based on this interaction alone, I will not be using Public Storage in the future and would not recommend it to others. Look for other storage options. Not recommended.

Professional Organizer's Warning: Devastating Rodent Infestation -- Do Not Rent Here…read more As a professional organizer, I take every precaution to protect my clients' belongings. I stored items in sealed containers, wrapped in clear protective film, and still suffered catastrophic damage. Rats urinated on the wrapping, chewed through appliance wires, and destroyed furniture. I lost nearly $10,000 in property--including a washer and dryer--because this facility is infested and structurally compromised. When I opened my unit, I found two large dead rats, the stench of feces, and visible contamination throughout. The foundation is unsealed, and the building was clearly thrown up quickly without proper pest control. The insurance they offer? It doesn't cover rodent damage. I received only $250 for thousands in losses. They moved me to another unit near the elevator, farther from the exterior wall--but even there, rat feces were present. At night, you could hear them running through the units. I had no choice but to move out. The staff offered no meaningful assistance, just a quick relocation and silence. Please--don't put down a deposit. Don't fall for the snacks in the lobby or the polished sales pitch. Walk the facility yourself. Smell the air. Look down. Look up. This place is a health hazard, and the city needs to intervene. Go to U-Haul or any reputable alternative. This facility is a rat trap--literally.

I have never been treated so rudely at any storage facility as this one. I went into the office and…read moreasked for my deposit back that was it the man working said he would be back...I waited 43 minutes when he finally came back in he reached into the safe and handed me my money. I said you could have done that before you left and he said "I don't like they way you asked for your deposit back...Unbelievable terrible customer service I will be calling corporate in the morning

It's been 5 months since my last review.. it's now $300 a month from $98. You're telling me,…read moreEVERYONE is paying as much as us? I bet if I called asking for a space they would give us the same deal they did before. This storage unit is more than my car insurance and car payment. I'm paying more for an UNAIRCONDITONED outside space. Doubt anyone else is paying that much. Stay away if you can

Don't rent here!! They have made fake documents with my name on them, stolen over $1,000 from me…read more Supposedly I have a unit and now since they got caught it's all been sold..!

I had great experiences with Todd Self Storage both times I rented from them! Staff are friendly…read moreand helpful!

We had been in this storage unit for almost 10 years with no issues until now. The management (Tom…read moreand Kelly) were always professional and nice; however, we noticed rat droppings in our unit about a month ago. All of our items are for decorating events and kept in bins or boxes, we don't keep food or anything to attract rodents. We noticed the poison bait all around the property... and then we found a dead rat in our unit. Not pleased to say the least as I am terrified of rats!! No one was on site to dispose of it so I had to do so myself. We had a large unit which took over a week for us to clean the bins from rat feces and urine and relocate. Our rent wasn't waived, no discount for the inconvenience, nothing; and we had to pay $400 to move into our new unit and still pay full rent at Cubesmart!! On top of that, we had to throw away some of our silk flowers and other items because they smelled like urine. I don't blame the management for the issue, but once the issue was known to them, a proper warning could have been provided to the occupants and a better way to exterminate the rats rather than poison them knowing they would crawl into a unit to die! Totally disappointed in this outcome.

I have had two good experiences with this CubeSmart location. The most recent was from…read more7/14-8/10/2021. Kelly, general Manager, was professional and friendly when I first came in to complete my rental of the unit. About a week later, it was clear that I had underestimated the unit size that I needed. Kelly was able to get me a larger unit at no additional cost (I was taking advantage of the First Month Free promotion). Awesome customer service. I find the location to be convenient and the facilities well maintained.

I stored here for several years. Was always very happy with the service and the care and upkeep of…read morethe facility.

From the owner: U-Stor is the leading provider of clean, safe, and secure self storage mini warehouses. We offer…read moreaffordable solutions for your storage needs. Each of our spaces feature free 24/7 access, an individually alarmed door, and convenient ground-level drive-up access. Our automobile and motorcycle storage spaces are the perfect place to park your recreational vehicle between adventures.

The process was initiated online but Cherish took the time to call me a walk me through the…read moreprocess. Thank you for your patience and for going the extra mile to make sure that my needs were taken care of. I would definitely recommend this facility.

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

Fast, friendly service. great location and price for the unit size. Would highly recommended!read more

My son was moving back for the summer, and I needed a storage unit asap. I had never rented one…read morebefore, so I did not know what size we needed. The friendly and professional manager at Mansfield Self Storage asked me what I would be storing and got us the perfect sized unit. Not only did they not try and up-sell me butthey gave me a $10 per month discount for inquiring online. :) A+++