We have stored a trailer here for almost two years, and have been very happy. The owner is great,…read moreand the facility is clean, well maintained, and monitored for safety. We would definitely recommend it.

Great place to store your things! Very safe and secure. The owner is a very nice guy who's very…read morehelpful and accommodating. We've parked our trailer here for over a year and haven't had any issues.

Excellent business. My stuff felt safe and secure and the climate storage definitely worked. I had…read moreto move in a hurry and the online application and move in and move out process were so easy. For the 7 ish months I rented rates went up once but it was nothing outrageous. Will use again if I ever need storage.

Betty was great, fast friendly service with a smile. She was able to show us several units and…read morenever seemed to skip a beat. Property down to bathrooms are super cleaned. Great place would leave 10-stars but 5 is all it will let me do!!

Excellent location, attentive service. Elizabeth goes out of the way to help and to make sure…read morethings are how theyre supposed to be. Access to the units is easy and secure. Highly recommended!

Nice place controled temp clean nice people i would definitely rent storage there againread more

I called for price and availability. It was obvious that I was routed to a call center. The woman…read moretried to get me to commit over the phone. Offered discounts to entice. I told her that I wanted to see the unit and she tried to discourage me by saying that they are busy onsite and may not be available. Then said that the discounts are only available if you sign up online. Pass.

Shout out to Michelle at Prime Storage in Crestview! She was extremely cordial, knowledgeable and…read morepersonable as she assisted me with finding the proper storage. She corrected mistakes that were made by others and communicated with me to insure that my needs were met. It has been a pleasure working with her.

I have had my items in this unit for about a year and it wasn't until recently that I had…read morediscovered that there was a major rat problem. I mentioned it to girl who answered the phone and would figure that she would have at least mention it to the owner but didn't. It was finally noted when I told them that I would be moving my things out. Most of my items had to be trashed due to rat droppings and such including a very expensive mattress set, dresser, and numerous boxes. After moving out and cleaning the unit I was told that they are not responsible for any damages made by the rats. I was also told that they set out traps, use a pest control service and rat poison around the units not that I've ever seen any so I'm left with damaged items among other things. I would not rent from these people ever again. They could care less about your things and make excuses.

This place was cheap which is why I picked it but turns out u get what you pay for. One issue is…read morethat you can not access your unit at night which is incinvient. The main thing though, after a few months of having my stuff in storage there i go to get my Christmas stuff out and my 5×10 unit is COMPLETELY INFESTED! Roaches, Silver Fish and RATS in and on everything. I emptied the unit that day. Then received a VERY RUDE phone call the next morning asking why I vacated without NOTICE! I had to sort through dozens of boxes OUTSIDE to avoid bringing the millions of critters into my home.

Clean!! Doors on units are smooth and easy to open/close. The office lady was a bit inexperienced…read morein the contract process, but extremely nice. We love our indoor climate controlled space!

Horrible customer service! Regina has no business working with the public. she was rude and…read moreunprofessional. I recommend using any other business!