I was looking for a storage unit and the first one I went to check out was too expensive and just…read moreout in the open where anyone could help themselves too. The second one I checked out was also too expensive and the man seemed too eager to get me in there. But with the third. Freedom Self Storage, where as I was the eager one to sign up with them. The lady I spoke too, Andrea, was beyond nice. I was stoked to see our home goods were going to be in a safe place. A few reasons why I picked this one is it's right out the back gate of Hurlburt Field, it's gated, you need a code to open it, they have a waived fee rental truck you could use, and the price was a steal. They also offer boxes, tape, etc. for purchase. I highly recommend going here if you're in the area. Again Andrea, Sweetest girl to have helped me in such a short notice. Thank you Freedom Storage.

This is NOT Freedom Self Storage anymore. I despise that this listing even exists anymore, for a…read moreonce great company. This location has been purchased by Betta Stor-it. FSS was great. Very responsive, flexible and helpful. This new company is TERRIBLE. Payment plans are a pain. Almost worse then trying to get ahold of a person to talk to. I have never a payment over the years, but they act like im a hobo looking for a shed to crash in. I am actively looking for a new facility to store my items. Look elsewhere.

Terrible. Walked in and stood there. (7/28/2025 around 4pm.)…read more Two reps were on their computers and didn't even look at me. No acknowledgement and they spoke to each other about breaking a $20 bill at the bank. No hello, no we'll be right with you. Nothing. Terrible. Walked out.

I rented a unit for several months and had the best experience. never a problem or issue of any…read morekind. prices are reasonable and the gentleman that works there was always very thorough and friendly. I will definitely go back there if I ever need to.

I recently moved from South Florida. I stopped by the office a few days ago to inquire about a unit…read moreand storage spot for my trailer, I was greeted with the strong smell of cigarette smoke when entering the office. The lady behind the desk took a few moments to greet me and was on her phone and appeared to be video chatting with someone and just laid her phone down to talk with me. She didn't appear to end the call because the other person could be heard. At this moment I decided I would not use this facility. For a place of business to smell so strongly of cigarette smoke, which indicates it is smoked in frequently, is unhealthy and unprofessional. No longer than I was in there my clothes had the smell on them when going back to my vehicle. Also, I did not want to discuss personal information when there was someone still on her phone. I took my business elsewhere, which is unfortunate because this facility was located close to my new residence.

Wish I could give less stars, not even trying to use the storage, was simply pulled over in there…read moreparking lot to make a phone call, and eat my lunch. I was minding my own business and an associate left his post to drive out to me and run off me and others doing the same. Nobody was hurting anything just an associate trying to be rude.

I rented a storage unit at a small facility in fort Walton for almost 2 years and it was bad every…read moretime I came in I would see extension cords run from unit to unit dogs running around from the people staying in the units that will not happen it Clear Home self storage they check every morning and evening you get caught on property after hours you won't be caught on property after hours anymore you and your possessions will probably end up at that little place I was renting in North fort Walton Clear home is a family oriented and cares about your belongings as much as you so you can sleep good at night knowing you're belongings are safe and sound :) Clear Home rocks

I wish I could give them 0 stars. First of all this place has no present staff, so that means…read moreeverything is done over the internet or phone. I was late paying my Bill one month and they over locked my unit. They didn't hesitate to cut my lock off. Fast forward 2 years and I go to the unit to empty it out and I couldn't because the lock they put on it was so weathered and rusty. They left me no choice but to cut the lock out. I hope they enjoy the mess I left. 2nd. There is no pest control. I had roaches and rat droppings all throughout my stuff and unit. This place is horrible. Do yourselves a favor and just spend the extra money for a climate controlled unit at a better location.

These guys are wonderful! I worked with Megan and Wendy and they both were very kind and thorough…read morein their work and communication! I'm very happy with their storage solutions

it's funny when they get a bad review, and they comment giving excuses why the manager was rude…read more Don't leave comment on their Facebook, because they can remove them. This manager, Wendy is always rude and condescending to customers and employees. Which is why they can't keep an "assistant manager". Don't believe their google customer 5-star reviews, she asked her employees to get all their friends to give them 5 stars so they could win a competition with their company. So don't believe all the "glowing" reviews. While the facility maybe nice, having to deal with a manager who thinks they are high and mighty isn't worth it. If you dig enough, you will see they never take responsibility for any " misunderstandings" This was taken from a Google review. Shandolyn Mercurius 3 reviews 2 months ago Absolute terrible experience. We made prior arrangements to store items and had reserved the truck to use as well. We showed up to use the truck at 11:30 and the employee (manager, Wendy) did not show up to release the truck until 1:00. She has told us prior to this, it was available for pickup and use from 9-5 that day. There was an accident on hwy 98 in front of the store upon returning the truck at 5:00. Wendy called us to ensure we were on the way. I told her my husband was in front of me nearing the store. She became aggressive about us returning the truck on time although she was aware of the traffic back up, up to the store. She threatened to call the police on my husband and stated that she did not care whether he was active duty or not, she would call the police. We removed the items from the truck as quickly as we were able to and she continued to threaten to evict us the following week and call the police. This manager does not have any accountability to customers and becomes aggressive very quickly without care, throwing around her illusion of power. She also attempted to get my husband in trouble with his boss by contacting his job to cause further trouble. Thankfully, that was to no avail but annoying non the less. 1 Response from the owner2 months ago Thank you for your feedback. We appreciate the opportunity to address your concerns. We hold our staff to high standards of professionalism and customer service. On the day in question, our manager Wendy was faced with challenging circumstances, including a large delay in picking up her daughter from daycare due to the late return of the truck. It's important to note that our Free Move-In Truck policy requires the truck to be returned by 5PM to ensure availability for all customers. While we understand that traffic delays can occur, Wendy's calls were intended to ensure the truck's timely return, in line with our policies. Her actions were driven by a need to manage operations efficiently and not by any personal aggression. Additionally, we deeply appreciate the service of all military personnel and offer a military discount to show our gratitude. Wendy herself is military-affiliated and holds immense respect for those who serve. "threatening and did not care whether active duty or not" is not in line with how Wendy acts. Furthermore, we do not condone any form of inappropriate behavior from either our staff or customers. Wendy acted professionally throughout the situation, as confirmed by other tenants who witnessed the interaction. Our priority is to protect both our managers and tenants, ensuring a respectful and safe environment for everyone. We value all feedback and will use it to improve our services.

I am overwhelmed with the lack of care taken in packing our belongings. Amongst all the items they…read moremishandled, the one that hurts the most is the damage done to my son's Christmas keepsake night before Christmas goodie box. I've had it for 3 years, and the top is completely torn off because one of the guys decided to stuff it with sports bras instead of wrapping it like he should have!! I have pictures that I can submit to claims but this CANT be replaced!

Antonio and his crew are so professional and kind. They work hard they are polite and after many…read morePCS moves and multiple moving companies over the years Antonio and his crew were the absolute best. Thank you guys we appreciate you.

Incapable of receiving phone calls after a certain time are sure you ask what time I was spoken…read moresternly about the time, then again I would speak the same way at 1AM. Than again inletrally landed from Vegas so what do I know what time it is

From the owner: ClearHome Self Storage in Mary Esther, FL, offers secure, convenient storage solutions for…read moreresidents, businesses, and military near Fort Walton Beach. Located off U.S. Highway 98, it provides easy access and extended hours, ideal for those stationed at Hurlburt Field. With a variety of unit sizes, including drive-up and temperature-controlled options, plus outdoor vehicle storage, ClearHome meets diverse needs. Enhanced security features like digital surveillance and gated access ensure safety. Online payments add convenience. Whether storing personal belongings, RVs, or boats, ClearHome accommodates with efficiency.

New manager, Jonathon, could not be more helpful! This place has done a 180 since he took over…read more No longer filled with homeless people or trash. The area was spotless! Highly recommend doing business with.

We have not been able to access our unit for over a month, because the main door is broken. Every…read moretime we call, they tell us a work order is being put in but nothing has been fixed yet. I have been told multiple times that a manager will call me back, but that has not happened.