Easy to get into. Nice and clean. The area is well lit. Their customer service people keep trying to touch base to ensure that I am pleased so that's a nice extra touch! read more

I was looking for a storage unit and the first one I went to check out was too expensive and just out in the open where anyone could help themselves too. The second one I checked out was also too expensive and the man seemed too eager to get me in there. But with the third. Freedom Self Storage, where as I was the eager one to sign up with them. The lady I spoke too, Andrea, was beyond nice. I was stoked to see our home goods were going to be in a safe place. A few reasons why I picked this one is it's right out the back gate of Hurlburt Field, it's gated, you need a code to open it, they have a waived fee rental truck you could use, and the price was a steal. They also offer boxes, tape, etc. for purchase. I highly recommend going here if you're in the area. Again Andrea, Sweetest girl to have helped me in such a short notice. Thank you Freedom Storage. read more

ClearHome Self Storage - 10x20. - Self Storage Near Me - Fort Walton Beach, Florida

This is NOT Freedom Self Storage anymore. I despise that this listing even exists anymore, for a once great company. This location has been purchased by Betta Stor-it. FSS was great. Very responsive, flexible and helpful. This new company is TERRIBLE. Payment plans are a pain. Almost worse then trying to get ahold of a person to talk to. I have never a payment over the years, but they act like im a hobo looking for a shed to crash in. I am actively looking for a new facility to store my items. Look elsewhere. read more

They support the military! I stored my belongings in a climate controlled unit for 18 months! The staff are always helpful and they were accommodating at the last minute. When I moved my belongings out, I didn't see any pests or dust in the unit. Also, the staff called to let me know my lock was not secured correctly, I appreciated their diligence to check on the units. read more

Thank you Bethany for all the help. You are amazing and made this process incredibly easy.

At first they were good. I even rented one of their uhauls, but it wasn't cleaned. THe unit hadn't been swept out either. Then they never gave me any discounts for 2 referrals. Then I got a discount for paying 6 months up front in November. Then shortly after that they broke their contract with me by making 24 hour access into 5am until midnight, siting that they didn't want people living out of there. Then I get a 6 month invoice without the discount for 6 more months. So, I am paying month to month for now. I didn't receive an email invoice so I logged in today to pay. But today I did receive an email telling me that the prices were going up and I had to move out in 30 days to a smaller unit if I didn't like it but they won't tell me what they intend upon charging me. There is nothing in my contract that says the rate could change (I just reread it)! I've had another storage for 10 years and their prices never went up. Oddly enough I just reported threatening people living out of their unit and RV to the owner a few days ago. I can't even go there alone now without feeling unsafe, and I need after hours. My invoices and contracts are "FORT KNOX" and "in stone" and this is piss poor and an epic FAIL. Here's the email... Freedom Storage LLC 1525 East 8th Street Loveland, CO 80537 6/1/2021 THIS E-MAIL IS BEING SENT TO ALL TENANTS AS POLICY DICTATES. Dear Bonnie, We would like to take this opportunity to thank you for your loyal business and support so far. This is a courtesy notice to advise you that Freedom Storage Facility will implement an upward price adjustment on all of our storage units, effective July 1st, 2021. We have left our overall pricing unchanged and below up to this point, since our opening in 2018; however, we are unfortunately not able to continue managing and absorbing the negative effects on our business. This pricing action will allow us to continue to provide the superior level of service, security, and quality you have come to expect from us. We would also like to inform tenants that, as per your lease, all previous temporary promotional pricing has ended. This includes all wildfire evacuee discounts, friend/family discounts, or any previously advertised discounts. If you rented with us on our "Store More" promotion (where you received a larger unit for the price of a smaller unit,) you may keep your current sized unit for the increased standard rate, or you will need to move your items into the smaller unit size by July 1st, 2021 to keep your current rate, plus the added global increase. We will still continue to honor all Veteran, First Responder, and Advance-Pay discounts. We truly value your business and appreciate your understanding. We look forward to continuing our strong business relationship and better servicing you in the years to come by providing you with safe and quality storage for all of your possessions. If you have any further questions or concerns, please don't hesitate to reach out to the office management in-person, online, or over the phone at (970)219-0690. Thank you again for your continued business! Sincerely Yours, Management Freedom Self Storage, LLC. read more

I'd give this place 10 stars if there were such a thing! The only place in the area that each unit has its own security system - that made me feel very safe to store my valuables. They are flexible, professional, and have military discount - not to mention clean, free pest control, and have tons of size options. read more

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I recently leased a 5x5 climate controlled unit with this company. Based upon comparison, they're definitely the best all around. The facilities are very well maintained & clean, not to mention very affordable. You get more than what you pay for! Calaine was very helpful & courteous when showing me the grounds, my unit & filing my paperwork. *They offer a military discount of around ~10% read more

Very convenient and clean storage units and they also accommodated us with storage parking our 24 foot pontoon. We have been very happy with the customer service and safety of our belongings & boat. read more