We have stored a trailer here for almost two years, and have been very happy. The owner is great,…read moreand the facility is clean, well maintained, and monitored for safety. We would definitely recommend it.

Great place to store your things! Very safe and secure. The owner is a very nice guy who's very…read morehelpful and accommodating. We've parked our trailer here for over a year and haven't had any issues.

Dayna was very polite and extremely helpful.. I am very picky but she was very patient with me and…read moretook the time to show me around the facility, and show me all the units I asked to see.. I was going to go look elsewhere but because of her I decided to rent here. Above and beyond 5 stars. Thank you!!

These guys are wonderful! I worked with Megan and Wendy and they both were very kind and thorough…read morein their work and communication! I'm very happy with their storage solutions

Reasonable rates, very clean, elevators on either end with carts to use. I think you can schedule…read morefree use of their moving truck to move your stuff in.

Pricing, location are great! Customer service...not so much. If I run into issues with my storage…read moreunit I expect some help or at the least bit some guidance. An apathetic "I can't help you" response is unacceptable!! With the exception of my initial encounter, every call and face to face interaction has been a let down.

I was looking for a storage unit and the first one I went to check out was too expensive and just…read moreout in the open where anyone could help themselves too. The second one I checked out was also too expensive and the man seemed too eager to get me in there. But with the third. Freedom Self Storage, where as I was the eager one to sign up with them. The lady I spoke too, Andrea, was beyond nice. I was stoked to see our home goods were going to be in a safe place. A few reasons why I picked this one is it's right out the back gate of Hurlburt Field, it's gated, you need a code to open it, they have a waived fee rental truck you could use, and the price was a steal. They also offer boxes, tape, etc. for purchase. I highly recommend going here if you're in the area. Again Andrea, Sweetest girl to have helped me in such a short notice. Thank you Freedom Storage.

The male worker is very aversive and rude. He has been made aware of several ongoing maintenance…read moreissues, but his targeted focus is accusing me of loitering. I have explained the nature of my business and how the description aligns with the business description on their own website. For the entire first month he hassled me every day about something. He even admonished me for using the community sink. He has also contacted my personal phone and made more false accusations. He seems unbothered by the fact that I have withdrawn consent for telephonic communications. More than likely, it will take a gentle nudge from the FCC for him to understand I don't wish to be contacted anymore.. in addition I requested the rules and regulations so that I'm in fully adhere and be made aware of any rule I may not be following. Of course, my intention is to be a professional and maintain professionalism while at the storage unit because that is primarily where I conduct my business. There are posted business hours, and I adhere to those. It does not seem to make sense why I would not be allowed to be on the premises during posted business hours that is not lawyering that is adhering to the standard. Perhaps management or corporate will be able to reign in such an eyesore to their company. If the harassment continues, I will remove my belongings from both of my storage sheets and move to more appropriate accommodation I have suggested that his focus be more on the issues like the inconsistency was which the gate opens and closes to me that seems much more vital than pestering bullying paying tenants.

Awesome! Changed units recently and had questions about insurance requirements David assited me at…read morethe Niceville location and was very helpful in resolving my issue! Thank you David!

David was very pleasant and he accommodated my request of being on the second floor instead of the…read more3rd floor. In addition, he did place me close to the elevator. The facility is very nice and I encourage everyone to store their items at this Extra storage facility. I could not be more pleased with the location.

Great local Crestview company - had to store my furniture because I couldn't move in new house as…read moreplanned. Shaw made it possible with minimal costs! Great staff and crew

Bad experience from household move -- what we thought was an estimate turned into a non-negotiable…read moreflat rate -- after we had moved 7 SUV loads of stuff ourselves -- no box count -- we asked about truck weight (7 hour drive on expressway truck must have been weighed) we were told truck weight was none of our business Final insult was damaged surface on inherited/antique dining room table -- all we got from Shaw was a begrudging apology and an offer of 60 cents a pound towards the 100 Lbs. table -- hardily enough to restore the finish Good luck to any future customers

Nice people, locally owned and quick to reply to questions. Have used them a couple of times for a…read moreremodeling household.

Needed a short notice rental. Could not believe the owner met me on an Easter Sunday morning. Other…read morestorage places I had to leave a message expecting Monday call back. I said I would be back this is why, great service.

Hands down the BEST customer service I have ever experienced at any Uhaul center! I probably…read morechanged my order 3 or 4 times throughout the week and every time I called they patiently helped me. I even needed to buy a new trailer hitch and they installed the ball and hitch on my truck for me. I highly recommend using them the next time you move. Even if you live closer to another Uhaul center it is worth the drive to go to this location! Moving is always stressful, but they helped lessen the burden by providing incredible customer care.

Great folks and very prompt service!! Called me back quickly!! Clean facilities and offered to…read morehelp in any way possible