re: employees in hq sf removed my reviews must read everyone! oh snap!!!! regarding public storage. yelp helping them to cover up what actually going on and still happen right now in the public storage. yelp reviews is for customers feedback about any business reviews. i'm just a customer at public storage everyone on this platform of yelp review. please kindly read carefully this review all the way to the end. thank you everyone.yelp company stop your cover up for public storage, we as customers have right to give feedback, reviews and speak up so public storage can close down in 50 states for burlagary their customers and this is the platform to speak up. yelp wss bribe by public storage to reomove my reviews. post my review back. yelp - you totally wrong. you are not allow to cover up reviews for any company, i do not have any relationship with this scam company or conflict of interest with public storage 1351 pomona rd corona, california. i'm only a customer that employees names krystal, fernando sonco, aaron and lists goes on, this employees goes inside customers like me units and burgslizes them all then pretend and call police there is break in plus this employees do this all the time. for most part, reviews is all about feedback from customers like me. all you doing is having public storage paid your company to remove customers reviews this is not acceptable. this is my right to post reviews about a company or business on my feedback. so thrtefore, post back my reviews asap because you can not just removed my feedback for reviews. all social media and google reviews never have issue on this  post to them. furthermore, you yelp was paid for bribe and you also sent email that i can not reply to you.  attn: please read everyone, this review removed. re: burglary in public storage corona, ca breakins by their employees of public storage. please kindly publish this to news paper and social media, the community need to know. it's tragedy!  i do not recommend any locations of public storage in any cities or 50 states. the secret they do not want you to know. it's all unravel by their former employees on social media and many reviews websites. do not rent here, or perhaps you already rent go somewhere else. no camera, doors entrance broken, look on top of your units is all wide open at the door entrance, they climb with their construction ladder and jump insider your units and also they take out the door in order to gain access to your unit, they do not need to cut the locks in order to get into your units, they have a lot of breaking every night, early morning, when no one is not here, the corporate send and switch employees to different locations for breakins duties and every weekend is their team breakins to units. 36 customers was burglary here in 1351 pomona road corona, ca by insider employees of public storage in march 2018.thus, i move in that same week. in fact at this location too much dishonest from all the employees(krystal, fernando, aaron, laura) just like everyone wrote on all social media, and reviews pages.the company, public storage is worse out of all storage place for breakins according to bbb, bca and the lists goes on. infact, right from the truck unloading stuff down, things already start missing before it get to the unit. be aware of there scam and ripoff strategies. it's tragedy when the location managers fernando and krystal refused to give me my money back from day when i asked them and my reason i do not want to store with them. hence, former employees of "public storage" around the globe informed customers to never store or rent from public storage around the globe of 50 states of usa. former employees on social media tell it all the secret on youtube, my space, google, fb, yelp and the lists goes on.  customers goal: its crucial they need to pay all stolen items and return all the valuable possession back to customers units that yelp is a business directory service and crowd-sourced review forum, and a public company of the same name that is headquartered in san francisco, california. the company develops, hosts and markets the yelp.com website and the yelp mobile app, which publish crowd-sourced reviews about businesses read more

I know it's long, but please read this review. THE PEOPLE AT THIS LOCATION ARE DISHONEST AND SHADY!!!! My mom recently passed away and I have some items that needed to go to storage. I live in Georgia. She lived in California. I found this Public Storage online, 1351 Pomona Rd, Corona, CA. In the process of completing the quote I entered a wrong initial in the name. Sometimes I will do it on purpose if I'm just information seeking. In this case, I decided I wanted to rent the space. I tried to correct the incorrect letter but the system wouldn't let me correct it. I didn't think it was that big of a deal so, I entered my information and paid for the unit and planned to call the office the next day to correct it. I received a confirmation letter stating that my space was ready for use. The letter provided me with a gate code and the storage unit number. Upon attempting to use the information, the keypad screen said that I needed to see the property manager. It was after office hours, but it was before 9 p.m., which is the cut off time for move-ins. Upon calling the office the next day, I spoke to a uppity little girl and she told me that unless I could come in and provide my I.D., they wouldn't be able to rent me the unit because the account said C. Williams instead of M. Williams. Just playing devil's advocate here: since when is it illegal or suspicious to have a name on an account and have someone pay the down payment for you? All the information was legitimate. Remind you, I AM IN GEORGIA and she wants me to fly to Corona, CA to show her my driver's license. There is no policy stating that I had to reside in California in order to rent the space. There is a procedure for doing everything online without having to come into the location. I told her that was fine because I obviously couldn't come into the office, so just refund my money. She told me that they won't refund the money. It's their policy not to give refunds. I said that's not acceptable. You are refusing to rent me the unit -- I didn't cancel or change my mind. Besides that I NEVER ENTERED THE PREMISES, NOR DID I TAKE POSSESSION OF THE LOCK OR THE UNIT. Let's recap. I never took possession of the unit, but I'm getting charged for one month at $52. I never used the lock but I'm getting charged $19.99 for the lock, which they will reuse, I never accessed the property or the unit and I'm getting charged $15 for the mandatory insurance on the unit, I never took possession or move one piece of anything into the unit, but I'm getting charged a $24 move-in fee. I'm getting charged $1.25 for taxes AND, THE ARE REFUSING TO REFUND MY MONEY DUE TO THEIR NO REFUND POLICY!!!! In all fairness, I could understand this if I had taken possession of the unit BUT I NEVER SET ONE FOOT ON THEIR PREMISES LET ALONE TOOK POSSESSION OF THE UNIT. I would also understand if I cancelled or changed my mind about the unit. THEY REFUSED TO RENT THE UNIT TO ME BECAUSE I COULDN'T COME FROM GEORGIA TO CORONA, CALIFORNIA TO SHOW THEM MY DRIVER'S LICENSE. Keep in mind, they did verify that my license was a valid Georgia license. Please be careful dealing with these people. They are scamming people because COVID19 has given the the perfect opportunity!! I don't believe they ever had an available unit. So, false advertising, shady business practices and I'm out $112.54, all while still grieving the loss of my mother. I agree with the other reviews. If I could give this place negative stars I would give them 100 negative stars. APPARENTLY THEY STEAL YOUR BELONGINGS ONCE YOU'RE THERE AND HAVE NOW FIND A WAY TO STEAL YOUR MONEY BEFORE YOU EVEN SET FOOT ON THEIR PROPERTY. Martha W. read more

Preparing to leave my ABUSIVE RELATIONSHIP MARRIAGE. I rented my storage unit I specify advise the woman who enroll me and collected my money of my terrible situation. I also advise NO calls, NO emails I did not want my husband to know I was preparing to leave him and take my things. THIS WOULD LEAD TO PHYSICAL ABUSE Public Storage did the opposite of what they promised.....they sent welcome emails, calls, which ENRAGED MY ABUSIVE HUSBAND which lead to PHYSICAL ABUSE TO MT BODY. I had to move into an shelter FOR ABUSE women, moving my things into public storage this engaged my husband THANK YOU STORAGE FOR BETRAYING MY CONFIDENCE! 1. I took my 1st risk by getting a storage. N trusted public storage not to don't send and say welcome 2. I got the crap beat out of me. 3. Move into a women shelter for abuse women after my husband seen ans heard 4. Public Storage msg. 5. Public storage SOLD EVERYTHING IN MY TINY storage UNIT I DIDN'T HAVE MUCH IN THERE ALL MY DESIGNER SHOES 9.5 work clothes Pink sllip that I got beaten for storing AND I LOST There is now a warring at several women shelter THE DANGERS OF USING PUBLIC STORAGE AND STORES LIKE MINE. I lost personal doc. Shoes clothes, purses thats all I had in rhe storage what I needed to start over and keep working. And it all gone. I was in a shelter after the ex found out about the storage he lost it. He was blowing up my phone when I was signing the contract the women helping me was going as fast as she cold so I could get outta there she was really helpful, then Public Storage didnt respect my privacy after I explain I was leaving an abusive man. After sent an email and called to welcome me I was beaten, enter a shelter, after med treatment Now PUBLIC STORAGE is sueing me... read more

I rented a storage unit at this public storage facility and I couldn't be happier with the experience. The entire process was automated and seamless, which made it incredibly easy for me to get started. The facility is clean, well-lit, and secure, which gave me peace of mind knowing that my belongings are safe and protected. The staff were friendly and helpful, answering all of my questions and making sure I had everything I needed. Overall, I highly recommend this public storage facility for anyone in need of a convenient, hassle-free storage solution. 5 stars! read more

This Storage facility is as secure as they can make them, the staff is very friendly and they will help you in any way they can. KRYSTLE is extremely professional and was a HUGE help to me recently. She is thorough beyond what you might expect, her attention to detail and knowledge are the best you will find. I would over and over recommend that if you need a storage facility, go visit KRYSTLE or any of the staff at 1351 Pomona Rd, CORONA. PROPERTY Number is 25999 read more

Awesome personnel at this storage facility which is really very clean and secure. What was most impressive was the customer service by the person who helped me who's name is Katie. She's wonderful and made me feel like she really cared about me as a person and was there to meet all of my needs. Thanks Katie! read more

Felecia was great!! She took the time to show us the clean unit, and took all the time we needed to answer our questions. She was very friendly and went above and beyond to make sure we completely understood our agreement. We are 100% satisfied!! read more

This place is awsome and has a great customer service my expirience was great and detailed everything i needed to know about having my belongins safe the rep. Marc was awsome and gave me the best customer service thank you marc from josh and olga! read more

It's my very first time of getting a storage of any kind! Absolutely loved this facility and the staff is great! Tony was very professional and courteous! Made the whole process so easy! read more

Places like this prey on people, its plan a pure capitalism. The fees is crazy, I absolutely hate this company.