This is a nice clean storage facility. It's near the football stadium right behind 1400 Chestnut…read moreApts. Whitney is the manager and she is always quick with a joke and willing to help where and when possible. My experience has been great! I would recommend this place over Life Storage any day!

Terrible customer service. Management has a bad attitude! Don't give them your credit card…read morenumber. Once they get is they explain all the penalties they are going to start charging you. They called me because I placed cardboard boxes next to the dumpster that as overflowing with Trash. Told me I needed to come pick up the boxes or they would charge my CC $100. Good bye Main Street Storage. There are other storage facilities that want my money.

Best climate control/non-climate control storage facility in the greater Chattanooga area!read more

Beware!! Water damage and mold destroyed my belongings!! I…read morestored my belongings here for years while I traveled When I moved back and went to move them, most of my belongings had been destroyed with water damage and mold. There was standing water in several hallways running under the unit doors. I lost family heirlooms, furniture, electronics, art, books, photos, childhood memories, pretty much everything I owned. When I talked to the manager on duty she pretty much just said there was nothing she could do, no apologies, she could have cared less. She said that I should file a claim with the insurance they had me purchase when I rented that unit which was a dead end. Thousands of dollars to just throw it all away and have to start all over.

Can't say enough great things about First Choice Storage! Very clean, the fencing/security measures…read moreas well as being monitored with cameras everywhere, storage units are secure. Needed a place to store our belongings while moving nearby and couldn't be happier with our decision to go here.

Excellent facility. Standard and climate controlled storage units. Clean, well cared for…read more Manager/owner is very nice and accommodating. Cooper is adorable. I would use them again and highly recommend this business.

We recently used Boundless to move us from NJ to NC. Matt and his crew (Dan) kept us informed at…read moreall times as to where they were and when we could expect them to arrive at our new home. They made our big move easy and stress free for us. Very reasonably priced. Everyone was professional and all our belongings arrived safely and NO DAMAGE. I would highly recommend this company for a local or long distance move.

Customer service excellent they work as a team and the customer is the most important. Nick knows…read morethe business well and makes sure everything is taken care of. Darnell is good and so smart. They are kind and considerate with the customer belongings. Jennie meets with the customer and shows you how no job is too big.

Tremendous storage facility, and the service was 10/10! I showed up late on a Saturday with a…read moretruck full of stuff and discovered I missed office hours. After a moment of low-key panic I called the number and spoke to two wonderful representatives who patiently and warmly told me how to get in with my code. They made my day! The facility itself is clean and modern. Highly recommend.

My son was lastminute with getting a storage for the end of the school year. I searched online…read moresmall storages, and this one popped up. I love that the value of the storage was within his budget for the last minute. The quality is great because he had a small unit on the ground that he could back up to with a gated facility.

Super Nice New Facility And Friendly Owner!…read more This place is brand new and smells nice and clean! Good prices for a nice unit. The owner Mike is a friendly guy and appreciates his customers.

We had a great experience. They were only about 20 minutes late, but they called ahead to warn us…read more One of the guys had partied the night before and was sleeping in the truck for 15 minutes, but they were very forthright. Nothing was broken! They all had great personalities. We welcomed them into our restrooms multiple times because they were like family towards the end!

We made the mistake by hiring this company earlier this year. The WORST experience we've ever had!…read moreOver $2k of damage to our items and they will NOT honor our damage claim and have lied to us about it. They broke one entire box (of about 12-15 boxes) of our carefully packed pottery. They said that if they had packed it, they pottery would not have broken?!?! See pictures. DO NOT BE TAKEN IN BY THEM!!!

While it may excite our spirit to move to a new home and start a new adventure; the experience of…read moreactually moving all our stuff is never something we look forward to. There is stress produced in ways never thought possible. The only way to offset this is to hire a company who specializes in stress reduction. Elizabeth's Moving is one of those companies. There is a reason they have so many positive reviews. Here is another one. From the moment they returned my initial inquiry, it was clear they take customer service seriously; and it's not just for show, they want the customer comfortable and satisfied with the work they do. The gentleman who initially provided us information, then came to our house and did the walk through, was professional, polite, and made certain to address all my questions and concerns. I wish I could remember his name. He provided an estimate within 24hrs and had boxes delivered the same day once we gave him the go ahead. The scheduler contacted me, with no issues getting our move on the books. Then we spent a few weeks packing. Ugh. I received a courtesy call the day prior to moving day, to ensure we all had the same start time scheduled, and on the day of the move they showed up within minutes of our agreed to time. Four very professional, very polite, and very cheerful young men showed up with two trucks and commenced loading. They methodically and carefully wrapped our furniture, loaded our boxes, and worked as a team to get things taken care of. I want to mention them by name because each one was phenomenal to deal with; Colby, Zeke, Zack, and Colton. Their relaxed demeanor, sense of humor, and polite disposition made what could be a very stressful experience an enjoyable one. We made a local move, so two days later they showed up again with all our stuff and we had exactly the same experience with unloading. Zeke was on another job and I can't remember the young man who joined us instead, but he needs a pat on the back too. They never complained, never acted tired, or gave me any impression of anything other than professional attitudes in all our interactions. After unloading both trucks, Colby walked through the house with me to make certain everything was where we wanted it and double checked to ensure everything arrived safe and sound, which it did. If you desire a moving experience that bypasses the stress, use Elizabeth's and ask for Colby, Zeke, Zack, and Colton; they won't disappoint. Highly recommend.

I went with them because I thought at three times the going rate they would deliver exceptional…read moreservice. They failed at every level.