We made the mistake by hiring this company earlier this year. The WORST experience we've ever had!…read moreOver $2k of damage to our items and they will NOT honor our damage claim and have lied to us about it. They broke one entire box (of about 12-15 boxes) of our carefully packed pottery. They said that if they had packed it, they pottery would not have broken?!?! See pictures. DO NOT BE TAKEN IN BY THEM!!!

The owner called me a fu**ing c**t and hung up on me. Need I really say more?…read moreI questioned the charges and they said I signed the estimate so I knew what I was getting BUT the estimate I signed was less than what they charged me. It was $79 for Equipment Fuel Fee on the Estimate and $129 on the final bill. The owner started with an attitude which pissed me off. I jumped his butt for it and got called a fu**ing c**t. 2 of the 3 movers showed up smelling like weed. One of the movers was on a personal call for 30 minutes and they charged me. ***Buyer beware.***

I've used this location a few times and every time everything has gone smoothly. I uphold my end…read moreof the contract and they uphold theirs. No surprises. No drama. Easy peasy.

One worker was super nice! But manager not so much. Customer service was meh. We had used 2 u-haul…read morebusinesses in Chatt this week and one told us to fill up and the other wouldn't refund us for filling up. Communication sucks.

Rat infested storage units with increasing prices every few months. They painted the entire…read moreoutside of every building but have rats in every unit and do not care.

They are NOT climate controlled like they claim. They over charge because it isn't climate…read morecontrolled. Holes in the unit. But mine was located by the outside & there was an opening along the bottom wall to the outside. The rat poison box was outside my unit so they were eating the poison then coming into my unit to die. All of the walls there were that way. Poorly constructed buildings. The light never worked. Plus, the chain to pull for the light to come on inside my unit was not long enough. Had to get a taller person all to find out the light didn't even work. I lived too far to come check on mine. It had been 9 months and there were HUGE dead rats in mine. Ate through 1/4 of my stuff. I'm not happy. I just left after picking up all of my stuff out of there. The quality is clearly lacking. I paid $60/month on their smallest unit for this to happen! I originally began paying $30 or $35 and they raised the price after a few months or so. It is NOT worth it! Stay the heck away from this location at the very least.

This was a wonderful storage experience! The facility is clean with easy use and access; it was…read morereasonably priced and the customer service was exceptional. I needed a unit short-term before a move to start a career in a new state and I was a bit apprehensive. The gentleman who assisted me was courteous, helpful, informative and ease my fears. I will definitely recommend you anytime!!! Thank you, Mary E

Went in today to help a special someone get caught up on their storage unit. Let the kind gentleman…read morein the office know of the circumstances that had lead to the situation at hand. He was more then helpful, went out of his way and knocked off a fee to help me.The staff here seems very courteous and would offer to even help. I personally would like to thank everyone there at this particular location. I'd gladly send people your way with any storage needs!

I have been using CubeSmart for a few years. Recently I wanted to change units Patrick and Joel…read morecouldn't have been more helpful. They made the move super easy. They also checked on us numerous times and even brought us some water. I thought it would take us no time but they knew better. Two of my children now have their units here. I highly recommend them for your storage needs.

Amazing communication and awesome customer service. Patrick was great. Highly, highly recommend.read more

Best climate control/non-climate control storage facility in the greater Chattanooga area!read more

Beware!! Water damage and mold destroyed my belongings!! I…read morestored my belongings here for years while I traveled When I moved back and went to move them, most of my belongings had been destroyed with water damage and mold. There was standing water in several hallways running under the unit doors. I lost family heirlooms, furniture, electronics, art, books, photos, childhood memories, pretty much everything I owned. When I talked to the manager on duty she pretty much just said there was nothing she could do, no apologies, she could have cared less. She said that I should file a claim with the insurance they had me purchase when I rented that unit which was a dead end. Thousands of dollars to just throw it all away and have to start all over.

This service has been a godsend for city apartment living. I was paying a fortune for a storage…read moreunit that was a hassle to get to and unload things from. I got rid of non-essentials and moved the rest into Infinite Closet boxes. They are super fast to respond to requests for drop off or pick up and are always friendly and helpful. I used the boxes for seasonal clothes and shoes, Christmas decorations (my unassembled 7.5 foot Christmas tree fit into one box perfectly!), and even camping gear. When I was ready to go camping, I'd request the box and put it right into my car and have all my gear in one place, then it would get whisked away when I returned. I highly recommend Infinite Closet. Thanks for everything, Kevin!

Infinite Closet is awesome! They deliver quickly and are always willing to help us with our last…read moreminute requests. We use them often and would highly recommend them to everyone!

I have used this company 4 different times and they are fantastic! They are always punctual and…read morecourteous. And above all, my furniture is respected and nothing broken.! I would not use anyone else! Edie (receptionist is wonderful) and movers: Kyle C., Tim F., Chase W., Dakato C., and Caleb S. were great!!!

Mel and Ricky were polite and efficient. we were very comfortable with their handling of our…read moreproperty. We will request them next time!!