If I could give 0 stars I would. I rented this unit at a promotional rate. 6 months later I received an email notifying me that my rent would be going up $60.00! When I called to complain I was given a lower rate but still a substantial increase. I find this unacceptable. I rented this unit after researching various units in the area and choose this due to the lower rate. I can understand a small increase but this is a rip off. I am extremely dissatisfied with this and would not recommend this at all. Beware when renting a storage unit. Apparently after you sign up with their promotional rate, they hit you with an increase, really leaving you with no option. read more

Everything went according to plan, so easy to work with booked everything online and it was all set when we arrived to unload my daughters apt. Into the storage unit. Thank you read more

I came here inquiring for a storage unit and Savannah was so helpful, personable, and even gave me so many options to protect my belongings. I would recommend this storage facility to all my friends and if you need storage ask for Savannah read more

Easy and convenient location with good service. Unit are clean and in good shape. I highly recommend this storage facility.

Rosa was extremely helpful! She was very informative about everything and so sweet. I've never rented a storage unit before , and she made the experience easy and pleasant. read more

I have been a customer with Public Storage for about 2 years now. I have delt with the periodic rent increases as I understand they are necessary from a business prospective. During business hours, I was denied exiting the premises 2 separate times. This resulted in hours of hold time with their lack luster customer service team. I was told multiple times that I would have to either call the police to have them call so "they know I am serious" per one of their stellar customer service representatives, or I would have to abandon my vehicle and use the pedestrian exit. Not only is this extremely unprofessional, it is downright rude to a loyal customer. I spoke with a representative earlier this week when I most recently was denied exiting the premises as it was 9:15pm and they closed at 9pm. I understand not letting someone in, but denying them exiting? It is literally trapping you inside the gated premises. I was eventually granted exit after being trapped for almost 2 hours this time and I let the supervisor know that would be my last month renting there. She let me know that they should be able to cover a month rent payment for the inconvenience, which was the contingency of me staying. My auto pay was switched off last month. I looked at my account and the autopay was switched back on and they charged me for the month I was told would be covered! I immediately called in trying to rectify the situation to be told they can not cover a month now and "they are not alowed to say that". I reminded him that the calls should be recorded if he would like to hear it being lied about to me over their phone. I will be retaining legal counsel if this situation can't be rectified on a customer service level. What a shame that ANYONE would have to deal with such incompetence from a nationwide company. I would not recommend them to my worst enemy. read more

Awesome facility. Very happy with our choice. Staff and property are above normal standards.

Andrew is awesome; very friendly, and eager to answer any questions. He explained everything from start to finish, and made me feel comfortable using this facility. I highly recommend! read more

Heather was awesome! Very informative, extremely knowledgeable about her business & about what we might need to have a great experience leasing this storage space. Great experience overall... read more