I am so disgusted by this storage company. My rent increases frequently and by a lot. Of course…read morethis is not disclosed when the unit is first rented. My initial rent increased over 300%. They told me that if I moved to a new unit, the rent would not increase for 6 months, so I paid men a hefty sum to move my things to another unit to get the intro rate again. But after just 3 months my rent increased again by about 50%! And there's nothing that can be done short of a lawsuit. And there have been class action lawsuits against them for this bait and switch practice.

Great experience at my first ever storage unit. We have been renting for there approximately 2 1/2…read moreyears The general manager John Andrews is the best to work with- thank you for your time and assistance

Dave is super helpful and takes good care of the place. I…read morehave two outside units, no flooding, or mice. I was able to view and pick the units I wanted from what was available

I change my storage place and found this place public storage the prices are great and Dave…read moreanswered all my questions and is very nice thank you I'm so thrilled and so is my wallet 1515 Washington Ave thinking of getting another one for my husband

This is an excellent storage space! Tracy and the team made storing easy, convenient, safe, and…read morereasonably priced. Thank you Master Secure Storage.

I cannot speak highly enough of this storage facility. I had to scramble at the last minute to…read morefind a unit the same day and Maurice was extremely helpful and accommodating. When I arrived at the facility it was closed but I had no problem accessing my storage unit. It could not possibly have been any easier to load my items (backed the UHaul right up to a garage, loaded everything onto the provided carts, fit all of my belongings in the elevator in one trip, and easily loaded into the storage room). This place is great! My only concern is that renters can access the facility after hours, so the security of my belongings is dependent on trusting the other renters. If someone else comes in after hours and doesn't properly lock up (doesn't lock the garage, for instance), the security of everyone's belongings is compromised. I wish there was a way to address this because it is a bit concerning (perhaps auto-locking garages that close and lock after a set amount of time?). Aside from that, everything was great! Highly recommended!

We stored our classic car at the Paddock this past winter and she was so well taken care of!read more

I met Stan at a Cars N Coffee event and ended up storing my 73 Toyota Land cruiser for the winter…read more I would get periodic updates from Stan throughout the winter letting me know he trickled charged the battery and all was ok. I am extremely confident in Stan and his operation. I would highly recommend using the Paddock.

Very good telephone ordering. Operator asked pertinent questions that will ensure a proper delivery…read moreRates are very competitive.

Janet, at Mi-Box was extremely helpful, assisting my husband and me in an emergency storage need…read moresituation....she explained the company's service in detail, and said the owner, Joe, would come over to our house to assess what we will need. I couldn't be happier or more grateful to have dealt with the expertise, understanding, and rapid results given to us by Janet and Joe at Mi-Box... I recommend them highly ...

Jennifer is one of the kindest people I have ever worked with. She found me the perfect unit very…read morequickly, and only a few months later, when we realized we needed more space, she was giving me updates regularly until the unit became available. When it did, we were able to move our items the same day! I can't express the level of customer service that was extended to us and I would recommend anyone rent from them.

This place is a solid value, clean, secure and there are real human beings that work there…read more Charlene was awesome and helped make my move as easy as possible; she and her staff are the reason I'll continue using the facility, even if it is a bit a drive from my current location. I have piece of mind knowing that my belongings are safe, and if there's ever an issue there's a real person who will help out in what ever way they can.

Driver pulled up behind my student driver and honked aggressively at him as he hesitated a bit…read morebefore turning onto the road. Then proceeded to tail him down the street. Completely out of his mind. I gave him the finger, and then he pulled up next to me and my son hanging out of the window screaming like a complete lunatic. So happy that he had the name of his business on his truck so I could tell the whole world what a wonderful man this man is!

Customer centric, responsive, and dependable. I would definitely recommend Brad and Jeep Top…read moreStorage Services for your soft top installation, repair, and hard top storage. It's important to support local business and he exemplifies small business quality.

I hired Take It Away to remove household trash & furniture from a home in Dayton, NJ. The workers…read morecame and were professional.  They did their job.  No drama. No complaining.  Just work. I had all garbage labeled before they arrived.   This made it easier.

Amazing! They took my sofa from the basement and you would barely know they were there!! They were…read moreclean, professional and super NICE! Pricing was perfect. What a great company, start to finish. Their customer service was above board and I will definitely be using this company again!

Overall average experience. Many hours late for intitial delivery but final pick up was right on…read moretime. Watch your bill. They picked our POD up, never closed out our order and continued to invoice my card. While they took care of crediting the charges, it was a general annoyance.

I have 3 disputes going on with this company. 1. They…read morerefused to fix the promo code and came up with their own solution and closed the case without confirming with me. They continued to ignore me until I got a supervisor from FL to have it reopen and even then the woman opened and closed it without even waiting for a response. 2. There is another dispute open about a credit I have on my account. It was only to be used for delivery. The credit department decided to use my credit towards a payment that no one can tell me what it is for. I don't understand how no one can know what these charges are for! I've tried calling that department and someone picks up but doesn't speak, you just hear background noise. I have it recorded. So should PODS. 3. Another dispute in regards to an employee telling me that I wouldn't have to pay for the month of service because I'm taking my belongings out within the grace period. I have the call recorded as well I know PODS does and I have to wait 3-5 business days. Meanwhile, I do not have 3-5 business days to wait since I had to schedule my delivery 8 days in advance because it's going to take 8 days to go an hour and 20 min! No one could tell me why that was the case either. I was never told it would take that long to deliver. They don't tell you anything and they just come up with stuff as they go. I have the recording i know what she said and now I have to wait for them and they are saying they are going to cancel my delivery due to their lack of communication. I shouldn't have to have my stuff held hostage because they messed up! Again idk why it takes 8 days to deliver this stuff. It's 76 miles!!!!! Only 26 miles over the 50 mile "long distance" move. I should be able to get my stuff in a day!! I could literally travel to Florida and back like 3 or 4 times! This is crazy.They are holding my entire house worth of stuff hostage. They also didn't put The right amount of insurance on it! And denied me to get more!! they hang up on you and hold your stuff hostage!!!! the worst customer service!!!!!!!!!!! horrendous!!!!!!