Awesome Staff, Just moved into city and I highly recommend this location . Thanks for all your help…read morein these times.

Drove an hour to get here. There is no one working. There is a sign saying they'll be at lunch for…read more2 hours. No one else is here. Facility is dirty and there are bugs everywhere. Absolute joke of a facility.

Tabitha was a pleasure to work wit. we did 2 units on 5/13/2025 and could not have gone any…read moresmoothe. with her bubbliy attitude it was a pleasant breath of fresh air.

Great service and help to all or rhr moving companies and customers bringing in their household…read moreitems.

spoke with Susan could not get a credit for insurance that was not needed. Was told i could cancel…read morefor months going forward but not for the initial month starting my lease. The business model could help by not charging for items not necessary.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

I have had several storage units over the years at the Thornton rd. location in Lithia Springs,…read moreG.A. Paying over $800 per month in storage fees and one month I forget about 1 of the 4 units I have I get hit with a $110.00 fee! Ridiculous! Mind you I had a recent decease in my family which caused me to forget about the newer unit. I spoke to the General Manager; Ashley and she had no regard for my situation. She has to be one of the most cold-hearted people I have ever talk to. Not even a condolence and thank you for being a valued customer! I honestly cannot wait for Amazon to open up their new launch of storage facilities! Ashely, the General Manager should be ashamed of her unprofessionalism and disregard for valued customers! Not to mention they never answer the phone the line is always busy! They open late and close early everday! Don't waste your time here please save yourself the headache! Ashely should be relieved of her position.

Learned of this CubeSmart location a couple of months ago via Sparefoot.com. I needed a storage…read moreunit as I moving to the area. I made the reservation and received the discount. Somehow on the date I was scheduled to move in, there was a little confusion in locating my reservation. Nonetheless Chris & Ms. Ruth was able to locate and work everything out. They were both nice and spoke with me as if I wasn't a stranger to them. The facility grounds are clean and well secured. I haven't had an issue so far. I forgot to submit the review before now. I'm here paying for my next month's rent. Surprisingly Ms. Ruth doesn't forget a face! Oh, by the way you can pay in advance if you like.

Brittanie was great to work with. Very clean unit, with easy access…read more The paperwork took only a few minutes. Having moved 3 times in nine years, I have made use of storage facilities more than once. This was by far the best experience I've had. I you're looking for a clean storage space, great rate, and a friendly, competent staff, this is the place to go!

We moved in on a great price and then a couple months later after getting fully moved in they…read moreincreased the rent by almost double knowing just how hard it would be to turn back around and move back out which was sad. My husband called and was able to get the price down just a tiny bit which we appreciated- def not at the price we came in at a couple months prior but better than the increase. Now we are dealing with a whole mice problem. Mice are coming in from the ceiling and crapping on all our things and tearing up our stuff. Another renter of the space a few down from us mentioned they are having issues with mice too. The mice and any other rodents are able to go from unit to unit bc of the openings and holes in the ceiling. We have no food in our unit but we don't know what the other units have in our row. There is No plan to fix the holes just have someone spray in a couple weeks. We had to spend $100 trying to buy our own stuff to rectify the problem and 7 hrs of time taking all our belongings out and cleaning up the droppings and going through all our things that were ruined, and trying to tape up the holes in the ceiling ourselves. We weren't offered any discount on the unit for the inconvenience this month or anything due to a problem of this nature which would have been appropriate until it is mice free at the very least. I'm not saying all the units are this way but we are certainly having this issue and are not the only ones. We've never had an outdoor unit before and so far we are not a fan. The only great thing is the size of our unit and how easily accessible our belongings are in this unit and we've had overall pleasant interactions with staff overall. We aren't asking for much-just to have a pest free location. We've included some pics below but we have many more unfortunately.

This is definitely one the best storage facilities you will find. Mainly because of the management!…read moreThe GM there is extremely customer service oriented and friendly. They provide coffee and water to its guest complimentary The facility is always clean. If there was a negative it would only be their not 24 hr access but that's minor when you get great service and a peace knowing your things are being stored properly and safe! Tell Ms.Laurie I sent you

Love this place! Customer service is great, the facility very clean! Would recommend to anyone…read morelooking for a storage unit!

Jacob provided excellent service. Very kind and knowledgeable. Everyone needs to work with him!read more

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

Recently, I relocated to Atlanta, GA. After finding the perfect place to live, I was in desperate…read moreneed of movers and a storage facility (only for a week though). I had never heard of a company that provides moving and delivery services, a storage facility (for various lengths of time), and pictures stored items which is posted to a personal, online account until I found Fifth Room Storage (which I found on Yelp)! Not only did Fifth Room Storage provide all these services, but they went above and beyond to deliver my items to my new place when I was in a time crunch. The best part is that they are extremely professional, technically savvy, unbelievably reliable and quite affordable!!! I could go on and on. Use this company-you won't be disappointed!!

From the owner: Fifth Room Storage is a unique storage company unlike anything in the industry. Instead of renting…read morestorage units, customers store by the item. As a result, they're often able to realize significant savings. We offer free pick up to our storage facility and same or next day delivery when you want something back. Even better, you manage it all online! Rates start at $1/item and you can store as little or as much as you like. You decide. Our Storage Services: Door-to-Door Delivery Get Specific Items Back without Leaving Home Only Pay for the Space You Use Great Rates: Storage rates start at $1 per item Never pay for empty or unused space No credit card required for reservations Next Day Delivery from $10.00 Other Info: Climate controlled space available Personal or business storage Manage your account online Call 404-624-6013 or visit www.fifthroomstorage.com to learn more & get a free quote!