Just go find a storage elsewhere!…read more I'm paying for a "climate-controlled" unit. The temperature has been almost as hot indoors as it is outside each time I've been there. When I chatted with an agent, they basically said in the agreement it says they don't guarantee temperatures. If I wanted my things stored in sweltering hot weather, then I would have gotten an outside unit! I've had my unit for almost 5 months and they have sent me an email that my rate is going up. So I guess they can change the rate up whenever they'd like?! Bait and switch! I chose this storage company because of the rate that was advertised. I'm currently looking for another company to have my brother move my things. Such an inconvenience!

Public Storage I've been trying to reach you guys about ALL of my belongings. Everything is molded…read morein my climate controlled unit that I pay $200/month for. I've been calling and haven't heard anything. Everything I own aside from some clothes that were wrapped in plastic is ruined. All of my furniture is brand new aside from my kitchen table and the insurance supposedly only covers $250 . #PublicStorage #lawyers #IWillSue

Came here to leave a review about how wonderful the staff is here, Especially Nikky. She was so…read moreextremely helpful and even stayed after close to assure I was taken care of. I have 3 units at this location and the team has been wonderful every-time I've popped in. I'm so impressed. However the hours of operation need to be updated on Google because they are extremely inaccurate.

The elevator was broken for a time but management (Laura) was amazing at being responsible and…read moreresponsive to my needs. Ms. Laura called when it was fixed and discounted my rental rates to reflect the time I was unable to access my unit. Not only that, when I left a valuable item outside the building, she recovered it put it aside for me to pick up! Demonstrating that she is observant and a real gatekeeper to tenants at this location. Public Storage is lucky to have her and so am I as a long-time tenant. Thank you Ms. Laura for all you do!

Indya was extremely helpful. She really made my move stress free. She went above and beyond to…read moreaccommodate me. I wasn't sure about storage sizes and she took me on a tour to see the various sizes. She's super sweet and personable. She was able to answer all my questions. Quick and easy move without a doubt. The facility is extremely clean. It smells nice. They have security in the evenings so feel comfortable coming at night. And the place in climate controlled. I was able to get a prorated rate due to mid month move in as well as a discount for having my own rental insurance. WHOOT WHOOT!

Very helpful staff adore Elle so much. they have done a lot to secure the building despite homeless…read morepeople in the area trying to shelter inside. They are very prompt in notifying you when you are past due. The facility has a truck that you can use for the day for little or no price

Do not move your stuff here. "Climate Control". It's going to be 80° in your unit. That's all they…read moreare required to provide. Also, your rent will be raised every four months until you leave. If you want real climate control you're going to need to go somewhere else. This is a nice enough property with no noticeable crime. But yeah it's not really climate control. So sad to find out after moving in. I hope this saves someone the mistake of moving in here.

Great service, synergy & prices…read more One of the most cleanest & organized storage units I've utilized. This is my third time utilizing Extra Storage Space & I'm never disappointed. All locations exude amazing customer service across the board. The fees are consistent with the sizes of the various units. It's also very helpful to have 24/7 access. Shameful plug - I only use the first floors units. The secured measures are well appreciated. For all of my storage needs, I only use Extra Storage Space. Thanks Shawn!

My wife had been checking rates for storage and this place ended up being the best. The lady at…read morethe front desk was very helpful and super nice.

Had the pleasure of doing business with Amber, who is the manager. She was polite, friendly, and…read moreprofessional. She was a bright note on an otherwise busy and tough moving day. Customer service is still a thing at her location.

I have used Units Mobile Storage over this year to store my home furniture and much more home…read morecontents, with 2 different times to drop and fill. Arthur, head driver is an expert in fitting the 16 ft container in just about any place, with care and gentle hand. Upon my latest move to relocate out of state and no franchise to where I am moving, Units GM Jason and Office Admin. Phyllis were terrific in coordinating having another competitor's container dropped at their Units location in Austell. Though I had other movers help me transfer my contents they didn't complete the job fully and I let them go after 3 hrs. To my rescue were GM, Jason and Head Driver Arthur, they went over and above to reload the front portion of my container, sweating in the heat, and not giving up. Additionally, as some chairs could not make it in, Arthur said he would build a crate for them and find the best freight options for me to get them to my final destination and I will pay COD. Additionally, I had extra boxes and the like to trash, and they moved the dumpster to my area and helped me again to load it up. They went way beyond my expectations! Units mobile storage containers are far superior to its competition, giving true interior dimensions for optimum packing space. The crew in Atlanta, delivered each time and my only regret that there is no option for where I will moving to in the North East. I highly recommend Units Mobile Storage!

Great company with great customer service. Local and responsive. They are small enough company so…read morethe same girl CJ and answered every time I call. She knew my name and was great to work with. George the delivery driver always had a smile on his face and can walk that box down a tight rope. He took extra time to make sure it was positioned just right. I would highly recommend UNITS over PODS or GoMini. I called and have used both in the past.

Used Smartbox to move to Oregon from Atlanta. It was exactly what we needed. The space to pack our…read moreown things and have the box delivered to our door was perfect. The only comments I have that make this a 4 and not 5 star rating are that a queen-size boxspring will not fit in horizontally. Learned this the hard way after loading the entire box with space left at the top for the mattress & box spring. Ended up leaving the box spring behind. One of the latches on the box door was broken and wouldn't close all the way, so it shipped with one lock not locked. It's made of sheets of plywood, so watch out for splinters. Would definitely use them again. Best bargain for this kind of shipping, after much research.

We needed temporary storage during construction at our home. We had 2 boxes delivered and the…read moreexpert delivery driver carefully placed them into one side of our carport! We ended up extending for a 2nd month without any issues.

The best customer service experience I've received in a long time. Everything was explained to me…read morein a very professional and friendly manner. The manager is a gem and she is so patient, helpful, and kind

Buyer Beware - These Guys are FOS…read more I have been trying to vacate for two months now. Been by my unit 6 times in the past 2 months and have been denied entry starting with a jammed door, where the building was damaged from someone backing into the door frame. Once I was able get staff to open it, I discovered there was a huge, gushing leak in the roof that ruined most of the items of sentimental value in my son's unit. Would you pay for a unit like this that leaks, and has a jammed door. No, you would not. You would be trying to get your stuff out of there ASAP. Yes, you would. This is what the shysters are doing. I am am the executor of my son's estate, and I am disabled. A grieving elderly father, over 70, with a disability. The perfect mark, and they have been taking advantage of me That's how I got the unit which I have been paying monthly on for 1 &1/2 years. The unit leaks like they turned the down spout into it, literally soak his belongings. It also has a broken/jammed door, which they haven't fixed. I keep paying and they keep blocking access due fuckups like the broken jammed door, miscommunication and inflexibility with grace period after they KEPT ME FROM VACATING repeatedly. I am here with truck and trailer again, and they disabled my access code, even though I paid them. Maybe your experience was different. My son chose a small non-climate controlled facility off Gordon Road in Austell, which the estate was paying more than $100/month. Small Units like his are half the price. PHOTOS TO COME.