The entrance area was clean and inviting, and the unit itself was clean. I like that I don't have…read moreto keep up with a key and PIN code to get in and out, the app is really convenient. Mikoya, the assistant manager, was super helpful as well.

I so love this place and the security. They make sure you are ok and if you have any problems they…read moretry to fix it right away. Great choice to make.

The grounds: neat The storage unit: clean, well lit…read moreThe pricing: The intro pricing is enticing, but after 3 months the price increased 2.5% ..more than double. You decide. Calculate that.

Ms. Neely was very courteous and answered all of questions. I would highly recommend AC self…read moreStorage and will be using the storage during my renovation process

Such a friendly place. Brand New, Super Clean, and Huge canopies covering the loading areasread more

Shatima was very nice and had a very uplifting attitude. She was very helpful and pleasant with all…read morethe information she gave me. Highly recommended!

We moved in on a great price and then a couple months later after getting fully moved in they…read moreincreased the rent by almost double knowing just how hard it would be to turn back around and move back out which was sad. My husband called and was able to get the price down just a tiny bit which we appreciated- def not at the price we came in at a couple months prior but better than the increase. Now we are dealing with a whole mice problem. Mice are coming in from the ceiling and crapping on all our things and tearing up our stuff. Another renter of the space a few down from us mentioned they are having issues with mice too. The mice and any other rodents are able to go from unit to unit bc of the openings and holes in the ceiling. We have no food in our unit but we don't know what the other units have in our row. There is No plan to fix the holes just have someone spray in a couple weeks. We had to spend $100 trying to buy our own stuff to rectify the problem and 7 hrs of time taking all our belongings out and cleaning up the droppings and going through all our things that were ruined, and trying to tape up the holes in the ceiling ourselves. We weren't offered any discount on the unit for the inconvenience this month or anything due to a problem of this nature which would have been appropriate until it is mice free at the very least. I'm not saying all the units are this way but we are certainly having this issue and are not the only ones. We've never had an outdoor unit before and so far we are not a fan. The only great thing is the size of our unit and how easily accessible our belongings are in this unit and we've had overall pleasant interactions with staff overall. We aren't asking for much-just to have a pest free location. We've included some pics below but we have many more unfortunately.

Store manager Gertrude was very personable and patient with assisting me on today. She made my…read morevisit to the storage a fast and easy process for me. Took a lot of stress out of the moving process for me.

Darryl Has provided nothing but exceptional service while…read morestoring my belonging with Metro Self Storage. I've with with the facility for a few years and my things are safe and the grounds are always kept up. The staff when contacting them are always eager to help and very friendly. I would definitely store here again!!!

The office manager (Darryl), was a great help. I haven't seen the kind of professionalism for a…read morecustomer he showed me in years. He went above and beyond to ensure I understood everything we discussed, and made me feel safe while in my unit. He showed me other unit sizes and explained the differences between them. He wasn't pushy like some people are when they're showing you different items. He gave me choices and allowed me to choose what I wanted. He was even kind enough to give me water, since I forgot to bring my own. I would definitely recommend Metro Storage at 2220 Lawrenceville Highway as a place to store your belongings until you need them. Thanks Darryl you were a God-send.

Management has been incredible to work with. I've had up to 500 Square Feet of Space leased from…read morethem. The grounds are always clean, the storage units spot less. The gates always work - zero issues. Have never worried about the safety of what I store or our personal safety while on the property.

Always impressed by this facility when I am out there. Clean and well organized. Gail is super…read morenice and helpful.

What an amazing customer service experience. Beverly is a gem. I had a minor maintenance issue with…read moremy unit, and Beverly was able to solve the problem within seconds. You rarely see customer service like that now a days. Thank You Beverly for being top notch. Also, this location provided the exact space I needed for delivery and our belongings. I couldn't be happier.

This was about as piss poor experience as one could have…read more 1) Upon the initial renting of my space, I specifically inquired about and requested to add my dad as my authorized user. Months later when I needed him to have access, I was told he hadn't been added as my authorized user but instead, my emergency contact. 2) I went into the office to add my dad as my authorized user and setup a transfer. I was previously told that if I transferred, it would only be $1.00. While in the office, I explained to Nyisha that I wouldn't be there and needed that my dad would be transferring my items. She seemed a bit resistant to assisting us but warmed up after a few. When my dad returned the next day to move my stuff, he was told he couldn't take possession as there were forms I needed to complete. When I called Ms. Nyisha to inquire about this, I was then told I had to complete the transfer forms in person. In the entire 30 minutes I was there the day before, why on earth would she not have told me about the transfer form??:???? Per Ms. Nyisha, she didn't know I wouldn't be there, she just thought my dad was moving me. IF I WAS GOING TO BE THERE, WHY WOULD I GO THROUGH THE TROUBLE TO ENSURE HE WOULD HAVE FULL ACCESS THE NEXT DAY TO MOVE MY STUFF???????? 3) I then had to rent a new storage and was charged the full fee of $105 not the discounted transfer fee. When they say follow your first mind do so, I was taking my stuff out of there altogether but decided to just transfer because of the transfer discount. 4) Because Ms. Nyisha didn't do her job and then was MIA, I was charged more by the mover for the extended time he was there.